Documented coverage
Technical information separated from official support routes.
Documented codes
Device is not certifiedGoogle Play "Device is not certified" on Android: no Play Protect certificationMedium· Phones and tabletsLock bootloader to fix issueGoogle Play "Lock bootloader to fix issue" on Android: unlocked bootloaderMedium· Phones and tabletsReset device to fix issueGoogle Play "Reset device to fix issue" on Android: rooted or modified systemMedium· Phones and tabletsCan't redeem your gift cardGoogle Play "Can't redeem your gift card due to an issue with your account": payments profile needs reviewLow· Phones and tabletsCode was already redeemedGoogle Play "The code you entered has already been redeemed on a different account": code already usedLow· Phones and tabletsCorrect this card infoGoogle Play "Correct this card info or try another card": card details not acceptedLow· Phones and tabletsExpired cardGoogle Play "Unable to complete transaction: expired card": card past its dateLow· Phones and tabletsGoogle Play services can't be foundGoogle Play "Google Play services can't be found" on Android: service disabled or missingLow· Phones and tabletsGoogle Play services is out of dateGoogle Play "Google Play services is out of date" on Android: outdated versionLow· Phones and tabletsThe code you entered has expiredGoogle Play "The code you entered has expired": promotion or code past its dateLow· Phones and tabletsThere is a problem with that codeGoogle Play "There is a problem with that code" when redeeming: invalid or inactive codeLow· Phones and tabletsUnable to process paymentGoogle Play "Unable to process payment: low card balance": insufficient fundsLow· Phones and tablets