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105: Center disconnected

Endesa X '105: Center disconnected' on EV charger: link lost

Verified with sources2 sourcesReviewed Oct 19, 2026
Technician coming? See the 2 steps they must show you
Wall-mounted EV charger (wallbox) with charging cable
Solomon203CC BY-SA 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Medium

Quick answer

On an Endesa X Way (Enel X Way) Waypole 2 public charger, '105: Center disconnected' (or 103 and 108) means communication problems with the Control Center make it impossible to proceed. If 'emergency charging session' appears, plug in within 90 seconds; otherwise try the app or contact support.

Safety first

Stop and check this first

  • Do not insert the charging plug into the Waypole 2 socket before session validation: the manual states that 'Plug inserted without Card validation' triggers an exception and requires removing the plug.
  • Never try to open the charging post or reset internal protections yourself: Waypole 2 operates on 400 Vac three-phase supply (up to 22 kW / 32 A) and has an Antitamper sensor (code ##4###) that locks the unit.

Safe checks you can perform

  • Check whether the display offers an 'emergency charging session' or shows 105
  • Test starting from the app if the error happened during RFID card validation
  • Note the 6-digit XX YY ZZ error code if 'Out of order' is displayed

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Pole Station (PS) power cycle to restore the Communication Module (CM)
  • Do not attempt this professional task: Control Center Flash Memory cancellation and CU registration check

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Pole Station (PS) power cycle to restore the Communication Module (CM)

    What they doThe operator or field technician turns the Pole Station (PS) off and on to recover the Communication Module (CM) when Appendix A logs events #2####, #6####, #A#### or #E####.

    They must show youthe Waypole 2 display back on 'Available' with the LED crown wheel lit solid white.

    In writingthe recorded 105 or XX YY ZZ fault code, the PS reboot performed and confirmation that Control Center communication is restored.

  2. Control Center Flash Memory cancellation and CU registration check

    What they doWhen the station reports 'Full internal Flash Memory' (#4####, #6#### or #E####) or '108: Unregistered CU', the Control Center clears the internal memory or completes unit registration.

    They must show youconfirmation from the Control Center that internal Flash Memory was cleared and the unit is online.

    In writingthe Control Center action taken for code 105, 108 or #4####/#6####/#E#### and the verified status of both sockets.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Check whether the display offers an 'emergency charging session' or shows 105

    No special tools

    Who:
    you, reading the top display of the Waypole 2 before inserting the plug.
    How:
    look at the screen to see whether it shows 'emergency charging session' or whether both sockets (Type 3A and Type 2) display 'Center disconnected' with code 105 and 'Impossible to proceed'.
    Result that matters:
    knowing whether the charger allows a time-limited emergency session or blocks charging completely.
    If 'emergency charging session' is offered:
    insert the plug fully within 90 seconds, noting that permanent communication loss will end the session at the deadline (for example 15 minutes).
    If '105:
    Center disconnected' blocks the station: do not insert the plug without validation, or the socket will switch to 'Out of Order'.
    Evidence to keep:
    a photo of the Waypole 2 display showing code 105, 103 or 108 and the socket status.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

  2. Test starting from the app if the error happened during RFID card validation

    No special tools

    Who:
    you, using the official mobile app next to the charging post.
    How:
    if the error occurred when tapping your RFID card (such as '103: Validation Failed'), check the station in the app, since the manual notes that card-validation exceptions do not concern the app communicating directly with the Control Center.
    Result that matters:
    separating an RFID card validation failure from a complete station communication outage.
    If the app authorizes the session and the LED crown flashes green:
    push the plug fully into the socket within 90 seconds.
    If the station is also unreachable in the app or remains on 'Center disconnected':
    check for a 6-digit error code on the screen.
    Evidence to keep:
    a screenshot of the station status in the app and the time of the attempt.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

  3. Note the 6-digit XX YY ZZ error code if 'Out of order' is displayed

    No special tools

    Who:
    you, reading the display without opening or tampering with the post.
    How:
    look at the bottom of the orange 'Out of order / under maintenance' screen and write down the 6-digit code (format XX YY ZZ, such as 004000) defined in Appendix A.
    Result that matters:
    giving Endesa X Way / Enel X Way support the exact event code for CM or Flash memory faults (#2####, #4####, #6####, #A#### or #E####).
    If a 6-digit XX YY ZZ code is visible:
    report it to customer support along with the station identifier.
    If only 'Center disconnected' is shown without a 6-digit code:
    report code 105 and the station location so support can reset the link.
    Evidence to keep:
    a clear photo of the 6-digit error code on the display and the LED crown wheel colour.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
EV charging
Brand
Endesa X
Product type
EV charger

Known code variants

  • 103: Validación Fallida Endesa X Way
  • 103: Validation Failed Enel X Way
  • 105: Center disconnected
  • 105: Centro desconectado
  • 108: CU no registrada Endesa X Way
  • 108: Unregistered CU Enel X Way
  • emergency charging session Enel X Way
  • Endesa X Way 105 Center disconnected
  • Endesa X Way 105 Centro desconectado
  • recarga de emergencia Endesa X Way
  • Waypole 2 105 Problemas con el Centro de Control
  • Waypole 2 105 Problems with the Control Center

What it means

In the official Waypole 2 User Manual (REV. 0 11/22, section 4.5.3 and Appendix A), '105: Center disconnected' appears on the display with 'Impossible to proceed' when there are communication problems with the Control Center, alongside '103: Validation Failed' and '108: Unregistered CU'. The manual notes that RFID card validation exceptions by the Control Center do not affect the app when it communicates directly with the Control Center, and that during link issues the post may offer an 'emergency charging session' (plug in within 90 seconds, ending at the deadline, for example 15 minutes). Code 105 alone never proves that a hardware part has failed.

Warnings and stop conditions

  • Mediumsource verified

    Do not insert the charging plug into the Waypole 2 socket before session validation: the manual states that 'Plug inserted without Card validation' triggers an exception and requires removing the plug.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

  • Highsource verified

    Never try to open the charging post or reset internal protections yourself: Waypole 2 operates on 400 Vac three-phase supply (up to 22 kW / 32 A) and has an Antitamper sensor (code ##4###) that locks the unit.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

Symptoms and causes

Probable causes · in order

  • Communication loss between the Waypole 2 station and the Control CenterCommon

    The Waypole 2 message encoding table defines '105: Center disconnected' and '103: Validation Failed' as Control Center communication problems that make it impossible to proceed.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

  • Non-operational Communication Module (CM) or full internal Flash MemoryPossible

    In Appendix A, 'Out of order / under maintenance' 6-digit error codes matching #2####, #4####, #6####, #A#### or #E#### indicate a non-operational CM or full internal Flash Memory.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

  • Control Unit not registered in the backend (108: Unregistered CU)Less common

    The manual lists '108: Unregistered CU' under problems with the Control Center when the charging unit is not registered or has a '109: Commissioning Error'.

    Evidence: Waypole 2 User Manual (REV. 0 11/22)

Virtual technician

Does 105: Center disconnected still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    Waypole 2 Manual de Usuario (REV. 0 11/22)

    Endesa X Way · 2022 · manual

  2. 2

    Waypole 2 User Manual (REV. 0 11/22)

    Enel X Way · 2022 · manual

Sources: Waypole 2 Manual de Usuario (REV. 0 11/22) · Waypole 2 User Manual (REV. 0 11/22)reviewed 2026-10-19 · verified

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