- Gaming and consoles
- PC games and launchers
VAN 9001
Riot Games VAN 9001 on PC: Vanguard does not detect TPM 2.0 enabled
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Low
Quick answer
Vanguard needs TPM 2.0 and does not detect it enabled on your PC (VAN 9001). Open tpm.msc and read the status and version: if no TPM is found, it is usually turned off in the BIOS.
Safety first
Stop and check this first
- If your board only supports TPM 1.2, it does not meet Vanguard's requirements: do not install tools that claim to emulate a TPM, because Riot only documents enabling a real TPM 2.0.
- Changing the TPM mode clears its keys: if you use BitLocker, suspend it or save the recovery key first, or Windows will lock you out.
Safe checks you can perform
- TPM status and version
- Security processor in Windows Security
- BitLocker and recovery key before touching the BIOS
- Enable Intel PTT or AMD fTPM in the BIOS
Leave these tasks to a qualified professional
- Do not attempt this professional task: PC or motherboard manufacturer support
- Do not attempt this professional task: BIOS update if the TPM is on and still fails
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
PC or motherboard manufacturer support
What they doEnables PTT (Intel) or fTPM (AMD) in the BIOS for that specific model and checks that tpm.msc shows TPM 2.0 ready.
They must show youtpm.msc with ready status and version 2.0.
In writingthe setting changed and whether BitLocker was suspended.
BIOS update if the TPM is on and still fails
What they doDownloads and installs the latest BIOS from the maker for that motherboard model and checks again that PTT or fTPM is still enabled.
They must show youthe BIOS version before and after and the TPM manufacturer version.
In writingthe version installed and the follow-up check.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
TPM status and version
- Who:
- you.
- How:
- press Windows + R, type tpm.msc and press Enter. Read the status message and the Specification Version.
- Result that matters:
- whether it says The TPM is ready for use and version 2.0.
- If it says ready and 2.0:
- the TPM already qualifies; if the game still refuses you, check Riot's VAN: RESTRICTION guide.
- If it says 1.2 or that no compatible TPM can be found:
- it is off, in 1.2 mode or absent; the BIOS is the next step.
- Evidence to keep:
- a screenshot of tpm.msc with status and version.
Evidence: Enable TPM 2.0
Security processor in Windows Security
- Who:
- you.
- How:
- if tpm.msc will not open, go to Windows Security > Device Security > Security processor details.
- Result that matters:
- whether a security processor appears with its version.
- If it appears:
- note the TPM manufacturer and version for the technician or BIOS update.
- If nothing appears:
- the TPM is most likely turned off in the BIOS.
- Evidence to keep:
- a screenshot of the security processor details.
Evidence: Enable TPM 2.0
BitLocker and recovery key before touching the BIOS
- Who:
- you.
- How:
- check in Control Panel > BitLocker Drive Encryption whether the drive is encrypted and, if so, save the recovery key or suspend protection before changing anything in firmware.
- Result that matters:
- whether BitLocker is on and you have its key at hand.
- If it is on and you lack the key:
- stop; a key or TPM change can ask for it and without it you are locked out of Windows.
- If it is off or you have the key:
- you can move on to the BIOS change or hand it to a technician.
- Evidence to keep:
- where you stored the recovery key (never share it).
Evidence: Enable TPM 2.0
Enable Intel PTT or AMD fTPM in the BIOS
- Who:
- you if you know your BIOS and follow the motherboard maker's guide; otherwise a technician.
- How:
- enter UEFI firmware settings and find, depending on the brand, Intel Platform Trust Technology (PTT) or AMD fTPM (under menus such as Advanced, Security or Trusted Computing); set it to Enabled and save with F10.
- Result that matters:
- tpm.msc shows The TPM is ready for use and version 2.0.
- If it does and VAN 9001 is gone:
- the TPM was only turned off.
- If you cannot find the option or the error stays with TPM 2.0 ready:
- the BIOS may need an update.
- Evidence to keep:
- a photo of the BIOS setting and a final tpm.msc screenshot.
Riot recommends a professional if you are not familiar with the BIOS: a wrong setting can stop the PC from starting. Switching TPM 1.2 to 2.0 clears the TPM keys; with BitLocker on, suspend it or have the recovery key.
Evidence: Error VAN 9001 · Enable TPM 2.0
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Riot Games
- Product type
- PC games and launchers
Known code variants
- código de error VAN 9001
- error VAN 9001
- This build of Vanguard requires TPM 2.0 to be enabled
- Valorant TPM 2.0
- VAN 9001 Valorant
- VAN9001
What it means
Riot says VAN 9001 means Vanguard requires TPM 2.0 for its system security checks and does not detect it as enabled. TPM 2.0 is a security technology Windows 11 also requires; most PCs have it, often as firmware TPM (Intel PTT or AMD fTPM), but it may be turned off in the BIOS. A discrete TPM 2.0 chip also satisfies VAN 9001. TPM 1.2 does not. The code does not mean a fault, only a firmware setting.
Warnings and stop conditions
- Loweditorial warning
If your board only supports TPM 1.2, it does not meet Vanguard's requirements: do not install tools that claim to emulate a TPM, because Riot only documents enabling a real TPM 2.0.
Evidence: Enable TPM 2.0
- Mediumsource verified
Changing the TPM mode clears its keys: if you use BitLocker, suspend it or save the recovery key first, or Windows will lock you out.
Evidence: Enable TPM 2.0
Symptoms and causes
Probable causes · in order
- TPM turned off in the BIOSCommon
tpm.msc says no compatible TPM can be found, or will not open. Riot says the TPM is disabled or not detected.
Evidence: Enable TPM 2.0
- TPM in version 1.2Possible
tpm.msc says ready but Specification Version 1.2. Some boards can switch to 2.0 by enabling PTT or fTPM; if the hardware only supports 1.2, it does not meet the requirement.
Evidence: Enable TPM 2.0
- Firmware failing to initialize the TPMPossible
tpm.msc shows TPM 2.0 ready and the error stays. Riot blames a BIOS bug, a known issue with older AMD AGESA firmware.
Evidence: Enable TPM 2.0
Virtual technician
Does VAN 9001 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Riot Games · 2026 · official_doc
- 2
Riot Games · 2026 · official_doc
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