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E24

Balay E24 on a dishwasher: water is not draining properly

Verified with sources1 sourceReviewed Oct 3, 2026
Technician coming? See the 2 steps they must show you
Open dishwasher showing its racks
Yelderberry (talk)CC BY-SA 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Medium

Quick answer

The dishwasher is not draining properly. Balay lists three causes you can check: drain hose kinked or blocked, siphon connection still closed or drain pump cover loose. Unplug it before you start.

Safety first

Stop and check this first

  • If there is water in the tub, unplug the appliance and scoop it out into a container before removing the filter, so the floor stays dry.

Safe checks you can perform

  • Drain hose free of kinks
  • Siphon connection open
  • Drain pump cover locked in place

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Measure the pump if there is no blockage
  • Do not attempt this professional task: Inspect the internal drain circuit

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Measure the pump if there is no blockage

    What they doWith no blockage, the technician measures the pump with a multimeter and checks its power supply.

    They must show youthe measured value against the specification.

    In writingpart replaced, the reason and the drain test.

  2. Inspect the internal drain circuit

    What they doThe technician checks the pump and the internal section up to the hose for blockages.

    They must show youthe object or blocked area.

    In writingwhat was cleaned.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Drain hose free of kinks

    No special tools

    Who:
    you, with the appliance off and unplugged.
    How:
    follow the drain hose from the appliance to the siphon and lay it without folds or crushing.
    Result that matters:
    that water can flow out freely.
    If it was kinked:
    straighten it and run a programme.
    If it is fine:
    check the siphon connection.
    Evidence to keep:
    photo of the hose before and after.

    Evidence: Balay España códigos de error del lavavajillas

  2. Siphon connection open

    No special tools

    Who:
    you.
    How:
    look at the siphon spigot where the hose enters; on a new installation check that its blanking cap was removed.
    Result that matters:
    that the siphon lets water through.
    If it was closed:
    open it and test.
    If it is open:
    check the pump cover.
    Evidence to keep:
    photo of the siphon spigot.

    Evidence: Balay España códigos de error del lavavajillas

  3. Drain pump cover locked in place

    No special tools

    Who:
    you, with the appliance unplugged.
    How:
    remove the lower basket and the filter as the manual shows and check that the pump cover is locked in its seat.
    Result that matters:
    that the cover is firm.
    If it was loose:
    lock it in place and refit the filter.
    If it was fine and the code remains:
    call Balay's official service.
    Evidence to keep:
    photo of the fitted cover.

    Evidence: Balay España códigos de error del lavavajillas

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Appliances
Brand
Balay
Product type
Dishwashers

Known code variants

  • Balay dishwasher E24
  • Balay E24
  • Bosch E24
  • Bosch Fehler E24
  • code erreur E24 lave-vaisselle Bosch
  • code erreur E24 lave-vaisselle Siemens
  • codice E24 Siemens
  • código E24 Siemens
  • E-24
  • E24 lavavajillas Balay
  • E:24
  • erreur E24 Bosch
  • erreur E24 Siemens
  • Error E24 Balay
  • error E24 lavavajillas Siemens
  • errore E24 Bosch
  • errore E24 lavastoviglie Siemens
  • Fehlercode E24 Siemens
  • microondas Whirlpool E24 sobrecalentamiento
  • Siemens dishwasher E24
  • Siemens E24
  • Siemens F24
  • Siemens Geschirrspüler Fehler E24
  • Whirlpool E24 over the range
  • Whirlpool microondas E24
  • Whirlpool microwave E24
  • Whirlpool microwave E24 overheat
  • Whirlpool over the range E24

What it means

Balay explains that E24 warns that the drain hose is blocked (lay it without kinks), that the siphon connection is still closed (open it if needed) or that the drain pump cover is loose (lock it in place). These are installation or assembly problems, not a failed part. If all three checks are fine and the code remains, the drain needs technical inspection: the code does not tell them apart.

Warnings and stop conditions

  • Loweditorial warning

    If there is water in the tub, unplug the appliance and scoop it out into a container before removing the filter, so the floor stays dry.

    Evidence: Balay España códigos de error del lavavajillas

Symptoms and causes

Probable causes · in order

  • Drain hose kinked or blockedCommon

    It often happens when the appliance is pushed into the cabinet. You see it by following the hose to the siphon.

    Evidence: Balay España códigos de error del lavavajillas

  • Siphon connection closedPossible

    Typical of a new installation: the siphon spigot still has its blanking cap. You see it at the sink connection.

    Evidence: Balay España códigos de error del lavavajillas

  • Drain pump cover loosePossible

    After cleaning the filter, the cover may not be seated. You see it when you remove the filter.

    Evidence: Balay España códigos de error del lavavajillas

Virtual technician

Does E24 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    Balay España códigos de error del lavavajillas

    Balay (BSH Electrodomésticos España) · official_doc

Sources: Balay España códigos de error del lavavajillasreviewed 2026-10-03 · verified

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