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E011

Bosch E011 on oven: control panel touch sensor failure

Verified with sources2 sourcesReviewed Oct 3, 2026
Technician coming? See the 2 steps they must show you
Built-in electric oven with glass door
Matti BlumeCC BY-SA 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Medium

Quick answer

Your Bosch oven shows E011 because the control detects a touch sensor failure on the control panel. Clean the panel and wipe it dry, switch the oven off at the circuit breaker for five minutes and turn it back on before calling Bosch service.

Safety first

Stop and check this first

  • Do not take the control panel or the range apart to dry or inspect the keys: the electronics behind it are connected to the mains. That work belongs to Bosch service.

Safe checks you can perform

  • Clean and dry the control panel
  • Circuit breaker reset
  • Record the code for Bosch service

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Touch control panel diagnosis
  • Do not attempt this professional task: Post repair test

What a technician must be able to justify

A technician is coming

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Touch control panel diagnosis

    What they doBosch service checks the touch panel and its connection to the oven electronics with the appliance disconnected from the mains.

    They must show youthe fault reproduced with a clean, dry panel.

    In writingthe check performed, the reference of any replaced part and the final function test.

  2. Post repair test

    What they doThe technician tests every key and a full oven cycle after any repair.

    They must show youthe keys responding and the oven heating with no code.

    In writingthe test result and the reason for the part replacement.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Clean and dry the control panel

    No special tools

    Who:
    you, with the oven off and cool.
    How:
    clean the control panel and wipe it dry with a dry cloth, as Bosch instructs. Do not use a lot of water or spray cleaner on the keys.
    Result that matters:
    whether the code clears and the keys respond again.
    If the code clears:
    moisture or dirt on the panel was the likely cause.
    If the code stays:
    move on to the circuit breaker reset.
    Evidence to keep:
    a note of when the code appeared (for example, after steam heavy cooking).

    Evidence: Bosch Freestanding Range Error Codes · Oven & Microwave Error Codes

  2. Circuit breaker reset

    No special tools

    Who:
    you.
    How:
    switch the oven off at the circuit breaker, wait five minutes and switch it back on, as Bosch instructs.
    Result that matters:
    whether the oven starts without e011.
    If it does not return:
    it was a temporary electronics state; watch for repeats.
    If it returns with a dry panel:
    it points to a touch panel fault and Bosch service is next.
    Evidence to keep:
    a photo of the display with the code and of the rating plate with the model.

    Evidence: Bosch Freestanding Range Error Codes

  3. Record the code for Bosch service

    No special tools

    Who:
    you.
    How:
    if the code persists, leave the oven off and write down the model, the exact code and what you already tried before calling Bosch.
    Result that matters:
    having the history ready so the technician does not repeat steps.
    If the oven still works at times:
    note which keys fail and after what use.
    If no key responds:
    stop using it until the visit.
    Evidence to keep:
    a list of dates when the code appeared and photos of the display.

    Evidence: Bosch Freestanding Range Error Codes

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Appliances
Brand
Bosch
Product type
Ovens

Known code variants

  • Bosch E011
  • Bosch oven E011
  • e011
  • E11 horno Bosch

What it means

For the freestanding ranges Bosch documents on its US site, e011 means touch sensor failure on the oven control panel. On its oven page, Bosch describes E11 as touch keys not operating properly, possibly due to condensation on the keypad. Moisture, dirt or a temporary electronics state can trigger it, as can a real panel fault. That is why the code alone does not prove the panel must be replaced: rule out moisture and try a power reset first.

Warnings and stop conditions

  • Mediumeditorial warning

    Do not take the control panel or the range apart to dry or inspect the keys: the electronics behind it are connected to the mains. That work belongs to Bosch service.

    Evidence: Bosch Freestanding Range Error Codes

Symptoms and causes

Probable causes · in order

  • Moisture or condensation on the panelCommon

    The code appears after steam heavy cooking or after wiping the panel with a wet cloth, and clears once the panel is completely dry.

    Evidence: Oven & Microwave Error Codes

  • Dirt on the touch keysPossible

    There is grease or residue on the panel and the code goes away after cleaning and drying it, with no need to cut the power.

    Evidence: Bosch Freestanding Range Error Codes

  • Touch sensor or panel faultPossible

    The code returns with a clean, dry panel, even after cutting power for five minutes; Bosch then refers you to its service.

    Evidence: Bosch Freestanding Range Error Codes

Virtual technician

Does E011 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    Bosch Freestanding Range Error Codes

    Bosch · 2026 · official_doc

  2. 2

    Oven & Microwave Error Codes

    Bosch · 2026 · official_doc

Sources: Bosch Freestanding Range Error Codes · Oven & Microwave Error Codesreviewed 2026-10-03 · verified

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