- Appliances
- Coffee machines
ADD PRE-GROUND COFFEE
De'Longhi ADD PRE-GROUND COFFEE on coffee machine: funnel
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
ADD PRE-GROUND COFFEE means the pre-ground coffee function was selected without adding coffee to the funnel: put in one level measure with the machine on, or deselect pre-ground to use beans. On the Dinamica Plus it also appears midway through a LONG coffee.
Safety first
Stop and check this first
- Never put coffee beans into the pre-ground coffee funnel and never add pre-ground coffee when the machine is switched off: De'Longhi warns it can spread through the inside and damage the appliance.
- Never use more than 1 level measure in the funnel, as excess ground coffee can soil the inside of the machine or block the funnel, and remember you can only make one cup at a time with pre-ground coffee.
Safe checks you can perform
- Add one level measure with the machine on or switch back to beans
- Add the second level scoop if brewing a LONG on Dinamica Plus
- Clear the pre-ground funnel with the cleaning brush
Leave these tasks to a qualified professional
- Do not attempt this professional task: De'Longhi Customer Services for ADD PRE-GROUND COFFEE
- Do not attempt this professional task: Internal cleaning and inspection by De'Longhi Customer Services
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
De'Longhi Customer Services for ADD PRE-GROUND COFFEE
What they doIf the pre-ground funnel is clean and the prompt remains whether you add one level scoop or deselect pre-ground mode, contact De'Longhi Customer Services.
They must show youthat the pre-ground funnel (A4/A6) is clear and what happens when you add a level measure or change the aroma setting.
In writingthe support case number and the next steps advised by De'Longhi.
Internal cleaning and inspection by De'Longhi Customer Services
What they doIf pre-ground coffee was added while the machine was switched off and spread inside, or the dose is not recognised, have the machine serviced by De'Longhi Customer Services only.
They must show youboth a pre-ground coffee and a bean-to-cup coffee brewed cleanly without error prompts.
In writingthe internal cleaning or repair performed, any replaced parts and the repair guarantee.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Add one level measure with the machine on or switch back to beans
- Who:
- you, using the supplied pre-ground measure.
- How:
- to brew with pre-ground coffee, make sure the machine is on, open the funnel lid, check the funnel is clear, add at most 1 level measure and press a 1-cup coffee button; to brew from beans instead, deselect the pre-ground function with the aroma button or taste dial.
- Result that matters:
- the coffee brewing normally or the machine returning to bean mode with the message cleared.
- If it brews the cup or switches back to beans without the prompt:
- the pre-ground option had been selected without a dose.
- If you were making a LONG coffee on the Dinamica Plus:
- follow the LONG coffee step next.
- Evidence to keep:
- note of whether you intended to use pre-ground coffee or beans.
Evidence: De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use · De'Longhi Dinamica Plus ECAM370.95 instructions for use · De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use · Magnifica S Plus: Message ADD PRE-GROUND COFFEE
Add the second level scoop if brewing a LONG on Dinamica Plus
- Who:
- you.
- How:
- when ADD GROUND COFFEE MAX. ONE MEASURE appears halfway through a pre-ground LONG coffee on the ECAM370.95, place one level measure of pre-ground coffee into the funnel (A4) and press the OK selector to complete delivery.
- Result that matters:
- the machine finishing the second half of the LONG coffee and returning to the home screen.
- If delivery completes after pressing OK:
- this two-step prompt is normal for a pre-ground LONG coffee.
- If the ground coffee does not drop or the message returns without brewing:
- inspect the funnel for a blockage.
- Evidence to keep:
- photo of the display showing the prompt during LONG preparation.
Evidence: De'Longhi Dinamica Plus ECAM370.95 instructions for use
Clear the pre-ground funnel with the cleaning brush
- Who:
- you, with the supplied cleaning brush (D5).
- How:
- open the pre-ground coffee funnel lid (A4/A6) and check that the chute is not blocked; as De'Longhi instructs about once a month, brush away any coffee deposits clinging to the funnel walls.
- Result that matters:
- an unobstructed funnel so a single level scoop drops straight through.
- If caked coffee came out and the next pre-ground cup brews properly:
- the deposits were holding up the dose.
- If the funnel is clear and the message still appears after adding one level scoop:
- ask De'Longhi Customer Services to check the pre-ground alert.
- Evidence to keep:
- photo of the inside of the pre-ground funnel after brushing.
Evidence: De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use · De'Longhi Dinamica Plus ECAM370.95 instructions for use · De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- De'Longhi
- Product type
- Coffee machines
Known code variants
- ADD GROUND COFFEE MAX. ONE MEASURE
- ADD PRE-GROUND COFFEE
- AÑADIR CAFÉ PREMOLIDO
- De'Longhi add ground coffee max one measure
- De'Longhi add pre-ground coffee
- De'Longhi añadir café premolido
- De'Longhi Dinamica Plus add ground coffee
- De'Longhi luz café premolido parpadea
- De'Longhi Magnifica S Plus add pre-ground coffee
- De'Longhi pre-ground light flashing
What it means
According to the De'Longhi Magnifica S Plus support page for ADD PRE-GROUND COFFEE and the ECAM 22.360 manual, ADD PRE-GROUND COFFEE shows when the pre-ground coffee function is selected without any ground coffee in the funnel (A6). On the Dinamica Plus ECAM370.95 the wording is ADD GROUND COFFEE MAX. ONE MEASURE (funnel A4), which also appears halfway through a pre-ground LONG coffee so you add a second measure and press OK. On the Magnifica S ECAM11.1XX/22.1XX the scoop icon flashes. Other models may vary, and the prompt alone never proves a component is faulty.
Warnings and stop conditions
- Mediumeditorial warning
Never put coffee beans into the pre-ground coffee funnel and never add pre-ground coffee when the machine is switched off: De'Longhi warns it can spread through the inside and damage the appliance.
Evidence: De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use · De'Longhi Dinamica Plus ECAM370.95 instructions for use · De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use
- Loweditorial warning
Never use more than 1 level measure in the funnel, as excess ground coffee can soil the inside of the machine or block the funnel, and remember you can only make one cup at a time with pre-ground coffee.
Evidence: De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use · De'Longhi Dinamica Plus ECAM370.95 instructions for use · De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use
Symptoms and causes
Probable causes · in order
- Pre-ground coffee mode selected without adding a measureCommon
The pre-ground scoop option was selected (via the aroma button or by turning the taste dial fully anticlockwise on the Magnifica S) without putting ground coffee in the funnel.
Evidence: De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use · De'Longhi Dinamica Plus ECAM370.95 instructions for use · De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use · Magnifica S Plus: Message ADD PRE-GROUND COFFEE
- Mid-brew prompt during a pre-ground LONG coffeePossible
On the Dinamica Plus ECAM370.95, requesting a LONG coffee with pre-ground coffee pauses halfway and displays ADD GROUND COFFEE MAX. ONE MEASURE so you add another level scoop and press OK.
Evidence: De'Longhi Dinamica Plus ECAM370.95 instructions for use
- Coffee deposits blocking the pre-ground funnelPossible
If the pre-ground funnel (A4/A6) has built-up coffee deposits from missed monthly cleaning or from adding more than one level scoop, the dose cannot drop cleanly.
Evidence: De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use · De'Longhi Dinamica Plus ECAM370.95 instructions for use · De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use
Virtual technician
Does ADD PRE-GROUND COFFEE still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
De'Longhi ECAM 22.360 bean to cup espresso machine instructions for use
De'Longhi · 2012 · official_doc
- 2
De'Longhi Dinamica Plus ECAM370.95 instructions for use
De'Longhi · 2018 · official_doc
- 3
De'Longhi Magnifica S ECAM11.1XX-22.1XX bean to cup espresso machine instructions for use
De'Longhi · 2024 · official_doc
- 4
Magnifica S Plus: Message ADD PRE-GROUND COFFEE
De'Longhi · 2026 · official_doc
- 5
Magnifica S Plus: Mensaje AÑADIR CAFÉ PREMOLIDO
De'Longhi · 2026 · official_doc
Was this entry useful?