- Appliances
- Washing machines
E2
Hoover E2 on washing machine: unable to fill up with water
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
E2 (or E02 / 2 LED flashes with a 5-second pause) on Hoover washing machines and washer-dryers means the drum has not filled with water within 6 minutes. Check that the cold tap is open with 0.05 to 0.8 MPa pressure, straighten the inlet hose, clean the anti-sand filter, and check drain height.
Safety first
Stop and check this first
- Always unplug your Hoover washing machine from the mains socket (never pull by the power cord) and turn off the water tap before disconnecting hoses or examining the appliance.
- In the event of a persistent E2 fault after checking the tap, hose, and anti-sand filter, turn off the washing machine, close the water tap, and do not tamper with the appliance: contact the Authorised Customer Service Centre.
Safe checks you can perform
- Check the cold water tap handle and test tap pressure
- Inspect the inlet hose, Aquastop window and drain pipe height
- Run the bucket flow test and clean the anti-sand filter
- Authorised inspection of fill valve, hose seals and drain pump
Leave these tasks to a qualified professional
- Do not attempt this professional task: Unscrew the filler hose, clean the anti-sand filter and renew leaking seals
- Do not attempt this professional task: Replace a triggered Aquastop or Aquaprotect tube and set drain height
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Unscrew the filler hose, clean the anti-sand filter and renew leaking seals
What they doThe technician closes the water tap, disconnects the filler hose from the rear of the washing machine, tests water delivery into a bucket, cleans the anti-sand filter in the fill valve inlet, and replaces the seal between tap, supply hose, and fill valve if worn.
They must show youthe cleaned anti-sand filter and the dry, leak-free hose connections under mains pressure.
In writingerror code E2/E02, the bucket flow check, cleaning of the anti-sand filter, and any seal replaced.
Replace a triggered Aquastop or Aquaprotect tube and set drain height
What they doIf Aquastop window A shows a red mark (unscrewed by pressing one-way lock device B) or Aquaprotect sheath B holds leaked water, the technician installs a new genuine Hoover supply tube and positions the drain hose between 50 cm and 85 cm above the floor.
They must show youthe red mark in window A or water in sheath B on the old tube and the corrected 50-85 cm drain hose height.
In writingthe part number of the genuine replacement supply tube and the verified drain pipe height above the floor.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Check the cold water tap handle and test tap pressure
- Who:
- you.
- How:
- confirm the water supply tap is fully turned on and that the blue tap handle has not broken on a seized valve; as Hoover's E02 guide suggests, place your thumb over a cold tap spout and slowly turn the water on to test mains pressure.
- Result that matters:
- verifying that cold water flows with sufficient mains pressure (between 0.05 MPa and 0.8 MPa).
- If you cannot hold the water back with your thumb and the tap opens normally:
- mains water pressure is adequate, so inspect the hose next.
- If you can easily stop the flow with your thumb or the tap spindle is seized:
- a plumber is needed to restore the household water supply.
- Evidence to keep:
- whether the tap handle turns the valve properly and whether water pressure passes the thumb test.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
Inspect the inlet hose, Aquastop window and drain pipe height
- Who:
- you.
- How:
- unplug the washing machine from the mains socket, check that the filler hose behind the appliance is not bent, kinked, or trapped, check window A on Aquastop hoses for a red mark, and verify the drain hose sits 50 cm to 85 cm above the floor.
- Result that matters:
- ruling out a squashed supply hose, a tripped Aquastop safety device, or back-siphoning from a low drain hose.
- If the hose runs smoothly without kinks, window A shows no red mark, and the drain height is 50-85 cm:
- move on to cleaning the anti-sand filter.
- If a red mark appears in Aquastop window A or water is visible inside Aquaprotect sheath B:
- the supply tube must be replaced by Customer Service.
- Evidence to keep:
- photos of the rear inlet hose routing, any Aquastop/Aquaprotect indicator, and the drain pipe height.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
Run the bucket flow test and clean the anti-sand filter
- Who:
- you.
- How:
- turn off the water supply tap, unscrew the filler hose from the back of the washing machine, place the hose end in a bucket and turn the tap back on briefly to confirm flow, then clean the anti-sand filter at the rear inlet before reconnecting tightly.
- Result that matters:
- proving water flows freely out of the hose into a bucket and clearing grit from the anti-sand mesh filter.
- If water flows strongly into the bucket and cleaning the anti-sand filter allows the cycle to fill without E2:
- the blockage is cleared.
- If water flows into the bucket and the anti-sand filter is clean, yet E2/E02 still appears:
- check the front drain pump filter and contact Hoover Customer Service.
- Evidence to keep:
- the condition of the anti-sand filter and whether water flowed freely into the bucket.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
Authorised inspection of fill valve, hose seals and drain pump
- Who:
- authorised Hoover Customer Service technician.
- How:
- with the appliance unplugged from the mains and the water tap closed, the technician inspects the fill valve connection and seal, checks any Aquastop or Aquaprotect supply tube, and checks the drain pump for obstructions.
- Result that matters:
- identifying whether E2 is caused by a defective supply tube, a leaking connection seal, or an internal fill/drain component.
- If the Aquastop/Aquaprotect supply tube has tripped or the hose seal leaks:
- the technician fits a genuine Hoover replacement hose or seal.
- If water supply up to the rear inlet is normal (0.05-0.8 MPa) but the machine still cannot load water:
- the faulty internal part is replaced with an original spare.
- Evidence to keep:
- the service report detailing water flow checks and any genuine Hoover spare part fitted.
Working on internal electrical and hydraulic parts carries mains shock and water leak hazards: turn off the tap, unplug the machine, and leave internal repairs to an authorised technician.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Hoover
- Product type
- Washing machines
Known code variants
- 2 flashes
- 2 parpadeos
- ALFA Crea E2 error
- ALFA Duo embroidery hoop error
- ALFA E2
- cabezal tado E2
- Calibración incompleta de la carrera
- Calibrating the complete gate-travel
- CAME E2
- Code E2
- Código E2
- código E2 HP
- E 2
- E-2
- E0 instale la unidad de bordado ALFA
- E02
- E2
- E2 en tensiómetro de brazo Omron
- E2 no power wires detected
- E2 Omron
- E2 on Omron upper arm monitor
- El aro de bordado no está instalado o debe retirarse
- Embroidery hoop is not installed or should be removed
- Entrada de seguridad activa permanentemente
- Error 02
- Error 2
- Error E2
- error E2 ALFA Crea
- error E2 HP
- error E2 lavavajillas Smeg
- error E2 tado calibración
- Fallo del sensor de temperatura
- Hoover E02
- Hoover E2
- Hoover washing machine E02
- Hoover washing machine E2
- HP code E2
- HP DeskJet E2
- HP E2
- HP error E2
- HP Paper Mismatch
- HP Paper Size Mismatch
- HP Smart Tank E2
- Incompatibilidad de papel HP
- Incompatibilidad de tamaño de papel HP
- lavadora Hoover E02
- lavadora Hoover E2
- measurement cannot be completed after the arm cuff inflates
- Nest E2
- Nest E22
- Nest E402
- Nest E72
- Nest thermostat E2
- no se puede completar una medición después de inflar el manguito
- Omron E2 measurement not completed
- Omron E2 medición no completada
- Safety input always active
- Smeg dishwasher E2
- Smeg dishwasher error E2
- Smeg lavavajillas E2
- Smeg LVFABCR3 E2
- Smeg nivel de seguridad agua E2
- Smeg safety water level E2
- Somfy Dexxo Pro E2
- tado Basic cuatro rayas llave inglesa
- tado Basic four dashes spanner
- tado E2
- tado E2 calibration error
- tado radiator thermostat E2
- tado Smart Radiator Thermostat E2
- tado° E2
- Temperature sensor error
- termostato Nest E2
What it means
In official Hoover washing machine instruction manuals (such as AXI AWMPD 610LH8 and One Touch 31007740) and on the Hoover UK Advice Centre, error code E2 (also displayed as E02, Error 2, or 2 flashes of every LED followed by a 5-second pause on models without a screen) warns that the machine cannot load water within the 6-minute limit. Seeing E2 on the display does not by itself prove that the inlet valve or any other part is faulty, because a closed or seized tap, low mains water pressure, a blocked anti-sand mesh filter, or an improperly positioned drain pipe can trigger the same alarm.
Warnings and stop conditions
- Highsource verified
Always unplug your Hoover washing machine from the mains socket (never pull by the power cord) and turn off the water tap before disconnecting hoses or examining the appliance.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
- Mediumsource verified
In the event of a persistent E2 fault after checking the tap, hose, and anti-sand filter, turn off the washing machine, close the water tap, and do not tamper with the appliance: contact the Authorised Customer Service Centre.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645)
Symptoms and causes
Probable causes · in order
- Closed or broken water supply tap or low mains pressureCommon
Hoover's official E02 guide notes that the supply tap may be turned off, its blue plastic handle may have snapped on a seized pipe valve, or household water pressure may be below the required 0.05 MPa minimum (about 1 litre in 10 seconds).
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
- Kinked filler hose or blocked rear anti-sand filterCommon
A water supply hose that got twisted, bent, or trapped behind the cabinet during installation, or debris clogging the anti-sand filter at the rear inlet connection, stops water from entering the machine.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
- Drain pipe installed outside the required height rangePossible
The troubleshooting table in the Hoover manual lists improper drain pipe height under E2: the corrugated drain hose must sit between 50 cm and 85 cm above the floor (or above the sink overfill opening) to prevent water siphoning out while filling.
Evidence: Manual de instrucciones lavadora Hoover One Touch 31007740 (43016677.A) · Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645)
- Tripped Aquastop or Aquaprotect hose or blocked drain pumpLess common
Models fitted with an Aquastop tube (red mark in window A) or Aquaprotect guard sheath (water trapped in transparent sheath B) stop or restrict filling when triggered, and Hoover's E02 advice page notes that on some models a blocked drain pump can also cause Error 2.
Evidence: Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645) · Error message E02 - Hoover Advice Centre
Virtual technician
Does E2 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Manual de instrucciones lavadora Hoover One Touch 31007740 (43016677.A)
Hoover (Candy Hoover Group) · 2018 · manual
- 2
Hoover AXI AWMPD 610LH8 washing machine instruction manual (43023645)
Hoover (Candy Hoover Group) · 2018 · manual
- 3
Error message E02 - Hoover Advice Centre
Hoover UK · 2024 · official_doc
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