- Appliances
- Dishwashers
F11
Hotpoint F11 on a dishwasher: wash pump failure
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
On a Hotpoint dishwasher, F11 means a wash pump failure, the pump that drives water to the spray arms. Hotpoint recommends calling its service centre. Unplug the appliance and note the code before the visit.
Safety first
Stop and check this first
- Water and electricity: the pump runs on mains voltage in a wet area; do not remove the kickplate or covers to look at it.
Safe checks you can perform
- Code and LED pattern
- Water in the tub when it stops
- Leave the appliance closed
Leave these tasks to a qualified professional
- Do not attempt this professional task: Wash pump measurement
- Do not attempt this professional task: Connector, wiring and board command
- Do not attempt this professional task: Test programme
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Wash pump measurement
What they doWith the appliance disconnected from the mains, the engineer reaches the pump, measures its winding with a multimeter and checks the impeller turns freely.
They must show youthe measured value against the manufacturer's specification and the state of the impeller.
In writingthe measured value, the conclusion and, if the pump is replaced, its part number.
Connector, wiring and board command
What they doThe engineer checks wiring continuity and whether voltage reaches the pump when the control tells it to start.
They must show youthe voltage reading at the connector during the test.
In writingwhere the fault was and why each part is replaced.
Test programme
What they doAfter the repair, the engineer runs a full programme and checks the arms spray and F11 does not appear.
They must show youthe programme finished with no code and the dishes washed.
In writingthe programme tested, the result and the date.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Code and LED pattern
- Who:
- you, looking at the panel.
- How:
- write down the code. On models without a display, Hotpoint shows F11 as LEDs 6, 7 and 9 on and LED 8 off.
- Result that matters:
- whether the alert matches F11.
- If it matches:
- confirms the wash pump alert and that an engineer is needed.
- If it does not match:
- find the real code in your manual's table before booking.
- Evidence to keep:
- a photo of the panel and the model from the door label.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
Water in the tub when it stops
- Who:
- you, with the appliance unplugged, without putting your hands in the water.
- How:
- open the door and see whether water is left at the bottom of the tub and whether the dishes are dry or half washed.
- Result that matters:
- at what point in the programme it stopped.
- If there is water in the tub and the dishes are dry:
- fits water that came in but was not pumped round; tell the engineer.
- If there is no water:
- tell them too; it helps separate F11 from a fill problem.
- Evidence to keep:
- a photo of the inside and a note of how far the programme had run.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
Leave the appliance closed
- Who:
- engineer; you only keep the appliance unplugged.
- How:
- keep the dishwasher unplugged with the tap closed until the visit. Do not remove the kickplate or the back panel.
- Result that matters:
- that the appliance reaches the visit untouched.
- If someone already opened it or changed parts:
- tell the engineer what was touched.
- If nobody touched it:
- the engineer can measure the pump and its connection as they were.
- Evidence to keep:
- a note of who touched the appliance and what they did, if anyone did.
The pump runs on mains voltage inside the appliance: measuring or removing it is for an engineer only.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Hotpoint
- Product type
- Dishwashers
Known code variants
- Anomalía F11
- cocina LG error F11
- ecoTEC F.11
- erreur F11 Miele
- error F11 lavavajillas Hotpoint
- error F11 lavavajillas Whirlpool
- Error F11 Miele
- Error F11 Vaillant
- errore F11 lavastoviglie Miele
- F 11 lave-vaisselle
- Fault F11
- F:11
- Fallo salida de agua Hisense
- guasto F11 Miele
- Hisense dishwasher F11
- Hisense dishwasher F11 not draining
- Hisense lavavajillas F11
- Hisense Water outlet fault
- Hotpoint dishwasher F11
- Hotpoint dishwasher F11 wash pump
- Hotpoint dishwasher not washing F11
- Hotpoint F11 error dishwasher
- Hotpoint F11 lavavajillas
- Hotpoint lavavajillas no lava F11
- lavavajillas Hisense F11 no desagua
- lavavajillas Hotpoint F11 bomba de lavado
- lavavajillas Whirlpool F11 bomba de lavado
- LG F11 communication error
- LG F11 comunicación
- LG horno F11
- LG oven error F11
- LG range F11
- Miele F11
- Miele Fehler F11
- Panasonic F11
- Vaillant F.11
- Whirlpool dishwasher F11
- Whirlpool dishwasher F11 wash pump
- Whirlpool dishwasher not washing F11
- Whirlpool F11 error dishwasher
- Whirlpool F11 lavavajillas
- Whirlpool lavavajillas no lava F11
What it means
Hotpoint defines F11 as a wash pump failure. That pump moves water from the tub to the spray arms; the control checks it runs when told to start. The alert can come from the pump itself, its connection or the command from the control board, and the code does not separate those cases: it is not enough to replace the pump without measuring it. Hotpoint gives no home checks for F11 and refers it to its engineers. The table comes from the Hotpoint UK service site; check your model's manual to confirm the code means the same.
Warnings and stop conditions
- Mediumeditorial warning
Water and electricity: the pump runs on mains voltage in a wet area; do not remove the kickplate or covers to look at it.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
Symptoms and causes
Probable causes · in order
- Failed wash pumpCommon
What the manufacturer names. It is only confirmed by measuring the pump with the appliance open, an engineer's job.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
- Pump connection or wiringPossible
A loose connector or damaged wire gives the same alert with a healthy pump. Told apart by measuring continuity and voltage at the connector.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
- Control board not driving itPossible
If pump and wiring are fine, the engineer checks whether the board gives the command. It is the last option, not the first.
Evidence: Hotpoint Dishwasher Error Codes - Hotpoint
Virtual technician
Does F11 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Hotpoint Dishwasher Error Codes - Hotpoint
Hotpoint (Whirlpool UK) · official_doc
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