- Appliances
- Washing machines
UE
LG washer UE or Ub code: unbalanced load
Evidence linked to this decision
View source: LG USA front-load washer UE and Ub guideRisk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
UE or Ub means the washer could not balance the load for spinning. Redistribute the laundry and confirm that the machine is level.
Safety first
Safe checks you can perform
- Redistribute the laundry
- Correct the load size
- Check that the washer is level
- Test without laundry
Leave these tasks to a qualified professional
- Do not attempt this professional task: Inspect a persistent balance fault
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Inspect a persistent balance fault
What they doA qualified appliance technician should diagnose suspension, sensing or other internal causes.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Redistribute the laundry
Pause the cycle, untangle items and spread their weight around the tub before trying spin again.
Wait until the drum has fully stopped before reaching inside.
Evidence: LG USA front-load washer UE and Ub guide · LG USA top-load washer error code list
Correct the load size
Add compatible items to a very small load or remove items from an overloaded washer. Use a cycle suitable for bulky or absorbent items.
Do not add items that are incompatible with the selected cycle.
Evidence: LG USA front-load washer UE and Ub guide · LG USA top-load washer error code list
Check that the washer is level
Confirm that the washer is stable and does not rock. Follow the installation guide for leveling feet if adjustment is needed.
Do not tilt or move a connected appliance if you cannot do so safely.
Evidence: LG USA front-load washer UE and Ub guide
Test without laundry
After the supported checks, run the documented rinse-and-spin or empty test. If UE returns with an empty tub, request service.
Stop for strong impact noises or excessive movement.
Evidence: LG USA front-load washer UE and Ub guide
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Virtual technician
Does UE still appear after these checks?
This guided flow uses the exact code and your answers to choose a test, an expected result and the next branch.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- LG
- Product type
- Washing machines
Known code variants
- code erreur UE lave-linge LG
- code erreur UE lave-linge Samsung
- codice UE LG
- codice UE Samsung
- código UE Samsung
- E4
- erreur UE LG
- erreur UE Samsung
- error UE lavadora Samsung
- Error UE LG
- errore UE lavatrice LG
- errore UE lavatrice Samsung
- Fehlercode UE LG
- Fehlercode UE Samsung
- LG UE
- LG Waschmaschine Fehler UE
- Samsung Ub
- Samsung UE
- Samsung Waschmaschine Fehler UE
- Samsung washer UE
- U6
- Ub
- Ur
What it means
LG documents UE and Ub as load-balance messages. The supported checks are load distribution load size cycle choice and leveling before repair is considered.
Symptoms and causes
Probable causes · in order
- Laundry concentrated on one sideCommon
Heavy or tangled items can keep the washer from balancing the load before spin.
Evidence: LG USA front-load washer UE and Ub guide · LG USA top-load washer error code list
- Load too small or too largePossible
A single item or an overloaded tub may not distribute weight evenly.
Evidence: LG USA front-load washer UE and Ub guide · LG USA top-load washer error code list
- Washer not levelPossible
An uneven installation can prevent successful balancing during spin.
Evidence: LG USA front-load washer UE and Ub guide
- Mechanical fault when UE appears emptyPossible
A code that persists with no laundry after load and leveling checks needs service diagnosis.
Evidence: LG USA front-load washer UE and Ub guide
Sources and technical references
- 1
LG USA front-load washer UE and Ub guide
LG Electronics · 2026 · official_doc
- 2
LG USA top-load washer error code list
LG Electronics · 2025 · official_doc
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