- Appliances
- Coffee machines
Please empty drip tray
Siemens EQ.6 plus «Please empty drip tray» with the tray empty
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
If the Siemens EQ.6 plus asks you to empty the drip tray and it is already empty, take it out and put it back with the machine switched on. If it persists, clean it thoroughly and refit it.
Safety first
Stop and check this first
- Water in the tray can be hot just after making coffee: remove it carefully.
Safe checks you can perform
- Remove and refit with the machine on
- Clean the tray
- Warning that will not clear
Leave these tasks to a qualified professional
- Do not attempt this professional task: Check of drip tray detection
- Do not attempt this professional task: Test after the check
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Check of drip tray detection
What they doSiemens service checks the tray housing and how the machine detects the tray and its level.
They must show youthe detection checked with the tray fitted.
In writingthe cause found and any part replaced.
Test after the check
What they doThe technician empties the tray, refits it with the machine on and checks the message clears.
They must show youthe warning clearing after the tray is fitted.
In writingthe test carried out and the date.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Remove and refit with the machine on
- Who:
- you, no tools.
- How:
- with the machine switched on, remove the drip tray and push it fully back in, as Siemens says.
- Result that matters:
- the machine registering the tray and clearing the warning.
- If the warning clears:
- the emptying had not been detected.
- If it stays:
- clean the tray.
- Evidence to keep:
- a note of whether you had emptied it with the machine off.
Evidence: Understanding your EQ.6 plus coffee machine display messages
Clean the tray
- Who:
- you.
- How:
- clean the drip tray thoroughly and refit it with the machine switched on.
- Result that matters:
- a clean tray, properly seated.
- If the warning goes:
- it was dirt.
- If it stays with the tray clean and fitted:
- go to the next check.
- Evidence to keep:
- a photo of the tray before cleaning.
Evidence: Understanding your EQ.6 plus coffee machine display messages
Warning that will not clear
- Who:
- you, then Siemens service.
- How:
- if the message persists with the tray clean and refitted with the machine on, contact Siemens service.
- Result that matters:
- deciding whether a check is needed.
- If it clears the next day after repeating the steps:
- no check needed.
- If it never clears:
- ask for the tray detection to be checked.
- Evidence to keep:
- notes of the steps taken.
Evidence: Understanding your EQ.6 plus coffee machine display messages
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Siemens
- Product type
- Coffee machines
Known code variants
- EQ.6 plus empty drip tray
- EQ.6 plus empty drip tray although empty
- Please empty drip tray
- Siemens bandeja vacía pero pide vaciar
- Siemens coffee machine drip tray warning
- Siemens EQ6 drip tray message
- Siemens EQ6 vaciar bandeja de goteo
What it means
Siemens covers the case where the EQ.6 plus shows «Please empty drip tray» even though the tray is empty. It gives two causes: the machine did not register the emptying, because the tray was removed with the appliance off, or the tray is soiled. The machine watches the drip tray so it does not overflow; if it does not register the emptying, it keeps the warning. It is not a fault: the message concerns tray detection, not a broken component.
Warnings and stop conditions
- Loweditorial warning
Water in the tray can be hot just after making coffee: remove it carefully.
Evidence: Understanding your EQ.6 plus coffee machine display messages
Symptoms and causes
Probable causes · in order
- Emptying not detectedCommon
The tray was emptied with the machine off and it did not register; removing and refitting it with the machine on clears the warning.
Evidence: Understanding your EQ.6 plus coffee machine display messages
- Soiled trayPossible
Residue in the tray stops detection working; after a thorough clean and refit, the warning goes.
Evidence: Understanding your EQ.6 plus coffee machine display messages
Virtual technician
Does Please empty drip tray still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Understanding your EQ.6 plus coffee machine display messages
Siemens · 2026 · official_doc
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