- Printers
- Inkjet printer
I-60
Epson ET-2850 / L4260 I-60: Scan to PC (WSD) compatibility or connection limit
Evidence linked to this decision
View source: Epson ET-2850 / L4260 User's Guide — LCD status messagesRisk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
I-60 concerns the Windows WSD scan route, not the scanner hardware. Epson's cited guide limits that route to specified English-language Windows versions and a correct PC connection. First decide whether WSD is the intended scan method and the PC matches the manual's scope; otherwise choose another Epson scan workflow.
Safety first
Safe checks you can perform
- Preserve the exact state before acting
- Select the branch from an observation
- Verify the supported WSD connection path
Leave these tasks to a qualified professional
- Do not attempt this professional task: Choose Epson Scan 2 or another supported route
What a technician must be able to justify
A technician is coming
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Choose Epson Scan 2 or another supported route
What they doUse the regional Epson support page to install/select a scan workflow supported by the current OS. Keep the successful local scan as evidence that hardware replacement is not indicated by I-60.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Preserve the exact state before acting
Photograph I-60 and the complete LCD message. Record the exact ET-2850/L4260 regional model, whether the printer was starting, feeding, scanning, joining Wi-Fi or updating firmware, and the last action that completed normally. Do not clear the screen until that context is saved.
Evidence: Epson ET-2850 / L4260 User's Guide — LCD status messages
Select the branch from an observation
A local copy or scan working while I-60 appears separates scanner hardware from the PC-side WSD path. Does a local copy/scan work, and is WSD on a PC inside the cited manual's Windows/language scope?
Evidence: Epson ET-2850 / L4260 User's Guide — LCD status messages
Verify the supported WSD connection path
Confirm the printer and PC are connected as the guide requires, select the intended WSD device on that PC and try one Scan to PC (WSD) action. Record the Windows edition/language and exact result. Expected result: One WSD scan reaches the intended PC; local scan remains the control proving the scanner mechanism works. Stop point: If WSD fails once, keep the PC-side result and use an alternative supported scan route; do not replace scanner parts.
Evidence: Epson ET-2850 / L4260 User's Guide — LCD status messages
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Virtual technician
Does I-60 still appear after these checks?
This guided flow uses the exact code and your answers to choose a test, an expected result and the next branch.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Epson
- Product type
- Inkjet printer
Known code variants
- Epson ET-2850 I-60
- Epson I-60
- Epson L4260 I-60
- ET-2850 I-60
- L4260 I-60
What it means
A local copy or scan working while I-60 appears separates scanner hardware from the PC-side WSD path. If WSD remains incompatible, reinstalling or restarting the printer cannot change the OS-language boundary.
Symptoms and causes
Probable causes · in order
- What this display state establishesCommon
WSD scope or connection mismatch — The selected PC/Windows environment or connection does not satisfy the WSD route described in the regional guide.
Evidence: Epson ET-2850 / L4260 User's Guide — LCD status messages
- The branch that changes the decisionPossible
Separate scanner hardware fault — Only if local copy/scan also fails with its own error should hardware diagnosis become a separate branch.
Evidence: Epson ET-2850 / L4260 User's Guide — LCD status messages
Sources and technical references
- 1
Epson ET-2850 / L4260 User's Guide — LCD status messages
Epson Support · 2021 · official_doc
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