- Printers
- Inkjet printer
W-14
Epson W-14 on an inkjet printer: borderless ink pad near its end
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
The borderless printing ink pad is nearing the end of its service life. Press the button shown to resume printing, and contact Epson or an authorised service provider to plan the pad replacement.
Safety first
Stop and check this first
- Do not use unofficial counter reset tools to make W-14 disappear: the pad keeps collecting ink and the warning exists to prevent leakage.
Safe checks you can perform
- Resume printing
- How much you print borderless
- Plan the replacement
Leave these tasks to a qualified professional
- Do not attempt this professional task: Borderless ink pad replacement
- Do not attempt this professional task: Written quote
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Borderless ink pad replacement
What they doAn authorised Epson service provider replaces the borderless printing ink pad and checks a borderless print afterwards.
They must show youa borderless test print and the panel free of W-14.
In writingthat the pad was replaced, the date and the cost.
Written quote
What they doRequest the price in writing first: the guide states the Epson warranty does not cover the cost of this replacement.
They must show youthe quote for your model.
In writingthe price, what is included and the warranty on the work.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Resume printing
- Who:
- you, no tools.
- How:
- press the button shown on the screen to resume printing, as Epson indicates.
- Result that matters:
- the job continues.
- If it continues:
- this is the advance warning only.
- If the printer shows E-12 instead:
- borderless printing is now stopped; follow E-12.
- Evidence to keep:
- photo of W-14 and the date.
Evidence: Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
How much you print borderless
- Who:
- you.
- How:
- review how many of your jobs use borderless printing and whether you need it.
- Result that matters:
- a decision on whether to replace the pad soon or print with margins.
- If you print borderless often:
- plan the replacement now.
- If you rarely do:
- printing with margins avoids filling the pad further.
- Evidence to keep:
- a note of your usual borderless jobs.
Evidence: Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
Plan the replacement
- Who:
- you.
- How:
- contact Epson or an authorised Epson service provider with the model, serial number and W-14, and ask for a quote.
- Result that matters:
- a quote before the pad reaches its limit.
- If you accept:
- book the work.
- If you decline:
- expect E-12 later and print with a border.
- Evidence to keep:
- case number and quote.
Evidence: Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Epson
- Product type
- Inkjet printer
Known code variants
- Epson EcoTank W-14
- Epson W-14
- Epson W-14 almohadilla sin bordes casi al final
- Epson W-14 borderless ink pad nearing end
- W-14 Epson
What it means
Epson defines W-14 in the ET-4810, L5590, ET-2840 and L3560 user's guide as a borderless printing ink pad nearing the end of its service life. This pad collects the small amount of surplus ink from borderless printing; the warning stays until the pad is replaced, and you can resume printing with the button shown on the screen. When the pad reaches its limit the printer shows E-12 and stops borderless printing. The pad is not user serviceable, and the warning does not indicate any other fault.
Warnings and stop conditions
- Mediumeditorial warning
Do not use unofficial counter reset tools to make W-14 disappear: the pad keeps collecting ink and the warning exists to prevent leakage.
Evidence: Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
Symptoms and causes
Probable causes · in order
- Pad approaching its limit through borderless printingCommon
Epson links this to the number of pages printed with the borderless option. It fits a printer used often for borderless photos.
Evidence: Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
- Warning reappearing after being dismissedPossible
Epson says the message stays until the pad is replaced, so seeing it again after resuming is expected, not a new problem.
Evidence: Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
Virtual technician
Does W-14 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Epson ET-4810, L5590, ET-2840, L3560 User's Guide - An Error Code is Displayed on the LCD Screen
Seiko Epson Corporation · 2023 · official_doc
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