- Printers
- Laser printer
250.XX
Lexmark 250.XX on laser printer: jam in the multipurpose feeder
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
Lexmark 250.xx means paper is jammed in the multipurpose feeder. Pull the sheet out by both sides, take out the rest of the stack, flex and fan it, reload it with the guide lightly touching the edge, check size and type in the Paper menu and press the button to carry on.
Safety first
Stop and check this first
- Never print envelopes with stamps, clasps, snaps, windows, coated linings or self-stick adhesives: Lexmark's guide says they may severely damage the printer.
- Lexmark recommends paper labels only for occasional use, about 20 pages or fewer a month, and does not support vinyl, pharmacy or two-sided labels.
Safe checks you can perform
- Pull the jammed sheet from the MP feeder
- Prepare and reload the stack
- Check the specialty media
- Set MP feeder size and type
Leave these tasks to a qualified professional
- Do not attempt this professional task: MP feeder pickup inspection
- Do not attempt this professional task: Damage after unsupported envelopes
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
MP feeder pickup inspection
What they doIf the multipurpose feeder keeps jamming with supported, well prepared and correctly set media, Lexmark authorised service checks the pickup rollers of that input.
They must show youthe printed configuration page and several sheets fed through the MP feeder after the repair.
In writingwhat was cleaned or replaced, the reason and the warranty cover.
Damage after unsupported envelopes
What they doIf an envelope with a clasp, window or self-stick flap was printed and the printer now makes noises or keeps failing, ask authorised service to assess it.
They must show youthe removed debris and a clean test print.
In writingthe damage found, the repair and the case number.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Pull the jammed sheet from the MP feeder
- Who:
- you.
- How:
- hold the jammed sheet by both sides at the multipurpose feeder slot and pull gently; then take out the remaining loaded sheets so you can inspect them away from the printer.
- Result that matters:
- an empty feeder with no paper scraps left at the entrance.
- If the sheet is intact:
- move on to preparing the stack before reloading.
- If a piece stays inside:
- find and remove it, because Lexmark asks for every fragment to go.
- Evidence to keep:
- photo of the 250.xx message and of the media you were using.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
Prepare and reload the stack
- Who:
- you.
- How:
- flex the sheets back and forth, fan them without folding and straighten the edges on a level table; put them back below the fill indicator and slide the guide until it rests lightly on the paper edge.
- Result that matters:
- the feeder picking one straight sheet at a time.
- If the message clears when you press the button and printing continues:
- it was a loading jam.
- If it jams again:
- check whether the media is supported in the MP feeder.
- Evidence to keep:
- note of how many sheets you loaded and the paper type.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
Check the specialty media
- Who:
- you.
- How:
- make sure the weight is between 60 and 163 g/m2; with envelopes, reject any with stamps, clasps, windows, coated linings or self-stick adhesives and load them flap side down on the left; with labels, use only one-sided labels made for laser printers.
- Result that matters:
- keeping media the guide treats as damaging or unsupported out of the MP feeder.
- If the media did not qualify:
- switch to supported media and print again.
- If the media is fine:
- go on to the Paper menu settings.
- Evidence to keep:
- box or spec sheet of the envelope, label or card stock used.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
Set MP feeder size and type
- Who:
- you.
- How:
- on the panel, open the Paper menu and set MP Feeder Size and MP Feeder Type to match what is loaded; if those items are missing, the guide explains that Configure MP must be set to Cassette.
- Result that matters:
- the printer expecting exactly the media sitting in the slot.
- If jobs feed without jams:
- the settings did not match the paper.
- If 250.xx persists with everything correct:
- ask an authorised Lexmark service centre to look at it.
- Evidence to keep:
- photo of the display showing the chosen size and type.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Lexmark
- Product type
- Laser printer
Known code variants
- Lexmark 250.03
- Lexmark 250.xx
- Lexmark atasco bandeja multiuso 250
- Lexmark atasco en el alimentador multiuso
- Lexmark atasco sobres alimentador multiuso
- Lexmark envelope jam MP feeder
- Lexmark jam MP feeder
- Lexmark manual feeder jam 250
- Lexmark MS410 atasco alimentador multiuso
- Lexmark MS410 multipurpose feeder jam
What it means
In the MS410 series user guide, Lexmark calls the feed failure of the 50-sheet multipurpose slot Jam, MP feeder [250.xx]. That slot is meant for envelopes, labels, card stock or letterhead. It does not sense paper size by itself, so size and type have to be set by hand on the control panel. Other Lexmark models may number their jams in another way. Seeing 250.xx does not mean the feeder is broken; often the media is unsuitable, poorly prepared or the settings do not match.
Warnings and stop conditions
- Mediumsource verified
Never print envelopes with stamps, clasps, snaps, windows, coated linings or self-stick adhesives: Lexmark's guide says they may severely damage the printer.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
- Lowsource verified
Lexmark recommends paper labels only for occasional use, about 20 pages or fewer a month, and does not support vinyl, pharmacy or two-sided labels.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
Symptoms and causes
Probable causes · in order
- Media unsuitable for the MP feederCommon
The guide sets a 60 to 163 g/m2 weight range for the multipurpose feeder and forbids envelopes with stamps, clasps, windows, coated linings or self-stick adhesives because they can damage the printer.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
- Sheets not fanned or stack too highCommon
Lexmark asks you to flex, fan and straighten sheets before loading and not to exceed the fill indicator on the guides; otherwise several sheets feed at once or skewed.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
- MP feeder size or type not setPossible
Because the multipurpose feeder does not detect size, the Paper menu must state the loaded size and type; a different value causes feeding problems.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
- Paper forced into the feederPossible
The guide warns against forcing paper or specialty media into the multipurpose feeder, since the sheet then sits badly.
Evidence: Lexmark MS410 Series User's Guide - Clearing jams
Virtual technician
Does 250.XX still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Lexmark MS410 Series User's Guide - Clearing jams
Lexmark International · 2014 · official_doc
- 2
Guía del usuario Lexmark serie MS410 - Eliminación de atascos
Lexmark International · 2014 · official_doc
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