- Phones and tablets
- Android phones and tablets
Galaxy charging stopped by temperature
Samsung Galaxy charging stopped by temperature: too hot or cold
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
Your Galaxy slowed or stopped charging because the phone or the room is too hot or too cold. Unplug it, let it reach room temperature out of direct sun, close running apps, then charge again at room temperature with a genuine Samsung charger.
Safety first
Stop and check this first
- If the battery looks swollen or the case is lifting, stop charging and using the phone and take it to a Samsung service centre. Do not open it yourself.
- Do not leave the phone charging in a hot car or in direct sun. Samsung says an overheating warning is there to prevent device failure, skin irritation and battery leakage.
Safe checks you can perform
- Let the phone cool and charge at room temperature
- Reduce the load while it charges
- Try a genuine Samsung charger and cable
Leave these tasks to a qualified professional
- Do not attempt this professional task: Inspection at a Samsung service centre
- Do not attempt this professional task: Battery check if battery life has dropped
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Inspection at a Samsung service centre
What they doIf charging keeps stopping at room temperature with genuine chargers, a Samsung service centre inspects the battery, the charging port and the charging circuit.
They must show youthe result of the battery and charging test.
In writingthe diagnosis, any part replaced and the reason.
Battery check if battery life has dropped
What they doIf battery time has dropped sharply along with the charging stops, the Samsung service centre checks the battery condition.
They must show youthe battery health reading.
In writingwhether the battery is replaced and why.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Let the phone cool and charge at room temperature
- Who:
- you.
- How:
- unplug the charger, move the phone out of the sun or the car and wait until it is no longer hot or cold. Then charge it at room temperature.
- Result that matters:
- whether charging resumes at normal speed.
- If it does:
- the temperature protection stopped it, nothing more.
- If it stops again at room temperature:
- check apps and the charger.
- Evidence to keep:
- Where the phone was and the room temperature when it stopped.
Evidence: Charging Tips | Galaxy Battery | Samsung United Kingdom · Samsung Galaxy device may appear to be charging slowly or not charging at all
Reduce the load while it charges
- Who:
- you.
- How:
- close running apps, lower the screen brightness and turn off Wi-Fi, GPS or Bluetooth if you are not using them, as Samsung suggests for an overheating phone.
- Result that matters:
- whether the phone stays cooler and keeps charging.
- If it does:
- the heat came from use while charging.
- If it still heats up with nothing running:
- try another genuine charger.
- Evidence to keep:
- Apps that were open and battery level.
Evidence: Why is my Samsung phone overheating or getting hot
Try a genuine Samsung charger and cable
- Who:
- you.
- How:
- charge with a genuine Samsung charger and cable, and if the problem continues try another genuine one.
- Result that matters:
- whether the stop happens with every charger.
- If it disappears with another charger:
- the first charger or cable was the cause.
- If it happens with every genuine charger at room temperature:
- contact Samsung service.
- Evidence to keep:
- Chargers and cables you tried.
Evidence: Charging Tips | Galaxy Battery | Samsung United Kingdom · Why your Samsung Galaxy device may appear to be not charging or charging slowly
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Phones and tablets
- Brand
- Samsung
- Product type
- Android phones and tablets
Known code variants
- carga pausada Samsung
- Charging paused
- Galaxy carga detenida temperatura
- Galaxy charging paused battery temperature
- Samsung battery temperature too high charging
- Samsung deja de cargar por temperatura
- Samsung stops charging when hot
What it means
Samsung explains that if the temperature goes beyond or below a certain level, charging may be shut off to protect the device, and that when the device gets too hot charging may stop temporarily or slow down. Triggers it names are a car on a hot summer day, apps running while charging and a non-genuine or damaged charger or cable. Some warmth while charging is normal. If the phone overheats, a warning appears and brightness, performance and charging are limited. The pause protects the battery; it does not by itself prove a fault.
Warnings and stop conditions
- Higheditorial warning
If the battery looks swollen or the case is lifting, stop charging and using the phone and take it to a Samsung service centre. Do not open it yourself.
Evidence: Samsung Galaxy device may appear to be charging slowly or not charging at all
- Highsource verified
Do not leave the phone charging in a hot car or in direct sun. Samsung says an overheating warning is there to prevent device failure, skin irritation and battery leakage.
Evidence: Charging Tips | Galaxy Battery | Samsung United Kingdom · Why is my Samsung phone overheating or getting hot
Symptoms and causes
Probable causes · in order
- Hot or cold surroundingsCommon
The phone was charging in a hot car, in direct sun or somewhere very cold. Charging resumes once it is back at room temperature.
Evidence: Charging Tips | Galaxy Battery | Samsung United Kingdom · Samsung Galaxy device may appear to be charging slowly or not charging at all
- Apps running while chargingPossible
The phone heats up because apps keep running while it charges; it charges normally with the apps closed.
Evidence: Charging Tips | Galaxy Battery | Samsung United Kingdom · Why is my Samsung phone overheating or getting hot
- Non-genuine or damaged charger or cablePossible
The problem comes back only with one charger or cable and disappears with a genuine Samsung charger.
Evidence: Charging Tips | Galaxy Battery | Samsung United Kingdom
Virtual technician
Does Galaxy charging stopped by temperature still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Charging Tips | Galaxy Battery | Samsung United Kingdom
Samsung · 2026 · official_doc
- 2
Samsung Galaxy device may appear to be charging slowly or not charging at all
Samsung · 2026 · official_doc
- 3
Why is my Samsung phone overheating or getting hot
Samsung · 2026 · official_doc
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