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0271

Lenovo 0271 on ThinkPad laptop: date and time not set

Verified with sources2 sourcesReviewed Oct 3, 2026
Technician coming? See the 2 steps they must show you
Open laptop computer
PantheraLeo1359531CC BY 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Low

Quick answer

The ThinkPad shows 0271 because the date or the time is not set in the computer. Enter the UEFI BIOS menu, set the correct date and time and save; if the message returns at every startup, contact Lenovo support.

Safety first

Stop and check this first

  • Do not open the laptop to reseat parts: the battery is connected inside and a mishandled part can damage the board or the battery. If the battery is swollen or deformed, do not charge or open the laptop and take it to a technician.

Safe checks you can perform

  • Set date and time in the UEFI BIOS
  • Check it holds after shutdown
  • Hardware diagnostics with Vantage

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Board clock check
  • Do not attempt this professional task: Test after repair

What a technician must be able to justify

A technician is coming

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Board clock check

    What they doIf 0271 returns after every shutdown, the authorized provider checks the circuit that keeps date and time on the board.

    They must show youthe message repeating after setting the date.

    In writingthe diagnosis and the replaced part with its reference.

  2. Test after repair

    What they doAfter the repair, the technician sets the date, shuts the laptop down and checks the message does not return.

    They must show youa startup without 0271 after a full shutdown.

    In writingthe test performed and the warranty.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Checks and evidence, step by step

Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. 1

    Set date and time in the UEFI BIOS

    No special tools

    Procedure

    Who:
    you.
    How:
    turn the laptop on and enter the UEFI BIOS menu (on ThinkPad usually by pressing F1 at startup). Find the date and time, set them correctly, save and exit.
    Result that matters:
    whether the laptop starts without 0271.
    If it starts without the message:
    it was a lost setting; nothing else is needed.
    If you cannot find the option:
    check the Lenovo BIOS Simulation Center for your model.
    Evidence to keep:
    a photo of the message and of the saved date.

    Evidence: Error messages - ThinkPad X1 Carbon 13th Gen (2025) · Self-help resources - ThinkPad X1 Carbon 13th Gen (2025)

  2. 2

    Check it holds after shutdown

    No special tools

    Procedure

    Who:
    you.
    How:
    shut the laptop down completely, leave it off for a few hours and turn it on again.
    Result that matters:
    whether 0271 appears again.
    If it does not:
    the clock keeps the setting; resolved.
    If it does:
    note how often and contact Lenovo.
    Evidence to keep:
    the dates the message returns.

    Evidence: Error messages - ThinkPad X1 Carbon 13th Gen (2025)

  3. 3

    Hardware diagnostics with Vantage

    No special tools

    Procedure

    Who:
    you, if Windows starts.
    How:
    type vantage in the Windows search box and open the app. Lenovo says it can diagnose hardware problems and download and install UEFI BIOS, drivers and firmware updates.
    Result that matters:
    whether a UEFI BIOS update is pending for your model.
    If the test passes and there are updates:
    install them and watch whether the message returns.
    If the test fails:
    save the result and contact Lenovo.
    Evidence to keep:
    a screenshot of the test result and the BIOS version.

    Evidence: Self-help resources - ThinkPad X1 Carbon 13th Gen (2025)

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Laptops
Brand
Lenovo
Product type
Laptop

Known code variants

  • 0271 Check Date and Time settings
  • comprobar los valores de fecha y hora
  • Error 0271
  • ThinkPad 0271

What it means

In the ThinkPad X1 Carbon 13th Gen user guide, message 0271 is "Check Date and Time settings": the date or the time is not set in the computer. Lenovo's solution is to enter the UEFI BIOS menu and set the date and time. The BIOS clock is what the laptop uses before Windows loads. If the warning appears once and goes away after setting it, it does not indicate a fault; if it returns after every shutdown, Lenovo should check the cause.

Warnings and stop conditions

  • Higheditorial warning

    Do not open the laptop to reseat parts: the battery is connected inside and a mishandled part can damage the board or the battery. If the battery is swollen or deformed, do not charge or open the laptop and take it to a technician.

    Evidence: Error messages - ThinkPad X1 Carbon 13th Gen (2025)

Symptoms and causes

Probable causes · in order

  • Date or time lost or not setCommon

    The message disappears after setting them in the UEFI BIOS, which is Lenovo's solution.

    Evidence: Error messages - ThinkPad X1 Carbon 13th Gen (2025)

  • The clock does not keep the settingPossible

    0271 returns after every shutdown even after setting the date; Lenovo should check the laptop.

    Evidence: Error messages - ThinkPad X1 Carbon 13th Gen (2025)

Virtual technician

Does 0271 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

Sources: Error messages - ThinkPad X1 Carbon 13th Gen (2025) · Self-help resources - ThinkPad X1 Carbon 13th Gen (2025)reviewed 2026-10-03 · verified

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