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Yellow indicator flashes slowly

Aqara hub Yellow indicator flashes slowly: firmware update

Verified with sources6 sourcesReviewed Oct 19, 2026
Technician coming? See the 2 steps they must show you
Philips Hue White smart LED bulb with screw base on a plain white background
Gregory VarnumCC BY-SA 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Low

Quick answer

A slow-flashing yellow indicator on an Aqara Hub E1 or Camera Hub G3 means the hub is upgrading its firmware. Keep power and Wi-Fi connected until the LED returns to steady blue; on Camera Hub G3, AI detection features pause until the upgrade finishes.

Safety first

Stop and check this first

  • Do not unplug the hub or press its button to reset or factory-reset the device while the yellow indicator is flashing slowly for a firmware upgrade.
  • On Camera Hub G3, face, personoid, gesture and pet detection are intentionally paused while firmware is upgrading; wait for the upgrade to finish rather than resetting the camera.

Safe checks you can perform

  • Distinguish slow yellow flashing from fast network-setup flashing
  • Keep the phone on the hub's Wi-Fi and wait for steady blue
  • Check firmware versions on the hub and paired Zigbee lighting

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Verify local Wi-Fi and power conditions for hub firmware updates
  • Do not attempt this professional task: Update paired Zigbee lighting routers required for Ark 2.0 recovery

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Verify local Wi-Fi and power conditions for hub firmware updates

    What they doThe technician confirms that the mobile phone is connected to the exact Wi-Fi network where the hub resides, verifies stable 5V USB power, and monitors the update from the hub details page until the indicator returns to steady blue.

    They must show youthe firmware update screen in Aqara Home, the LED returning to steady blue, and AI functions resuming on Camera Hub G3.

    In writinghub model, installed firmware version and confirmed steady blue indicator state after completion.

  2. Update paired Zigbee lighting routers required for Ark 2.0 recovery

    What they doThe professional checks and updates firmware across the hub and compatible Zigbee devices (such as LED Strip T1, LED strip driver T1, Ceiling Light T1 and Spotlight V1) so they meet the minimum versions listed in Aqara's Ark 2.0 documentation.

    They must show youthe updated firmware versions on the hub and on any paired Aqara Zigbee lighting routers.

    In writingdevices updated, minimum firmware versions verified and post-update communication status.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Distinguish slow yellow flashing from fast network-setup flashing

    No special tools

    Who:
    you, observing the status indicator on your Aqara Hub E1 or Camera Hub G3.
    How:
    check whether the yellow indicator is flashing slowly rather than flashing quickly, and check the hub's details page in the Aqara Home app to see whether a firmware update is in progress.
    Result that matters:
    confirm that the hub is upgrading firmware rather than waiting for initial Wi-Fi onboarding.
    If the yellow light flashes slowly while an update runs:
    leave power and Wi-Fi connected without pressing the button.
    If the yellow indicator flashes quickly:
    the hub is waiting to connect to a network rather than upgrading firmware.
    Evidence to keep:
    observed yellow flash rate and the firmware update status shown on the hub's page in Aqara Home.

    Evidence: Aqara Hub E1 User Manual / Hub E1 Manual de Uso (HE1-G01) · Aqara Camera Hub G3 User Manual / Cámara Hub G3 Manual de Uso (CH-H03) · Aqara Support Center: Hub M2 FAQ (EN)

  2. Keep the phone on the hub's Wi-Fi and wait for steady blue

    No special tools

    Who:
    you, with your mobile phone connected to the same Wi-Fi network as the Aqara hub.
    How:
    keep USB power and router Wi-Fi stable until the upgrade finishes and the indicator returns to steady blue (working properly); on Camera Hub G3, wait until completion before testing face, personoid, gesture or pet detection.
    Result that matters:
    allow the firmware installation to finish and restore normal hub and AI operation.
    If the LED turns steady blue and Camera Hub G3 AI features resume:
    retain the updated firmware version.
    If the update cannot be started or completed from the app:
    verify that your phone is on the same Wi-Fi network as the hub.
    Evidence to keep:
    return of the indicator to steady blue and normal response of hub and G3 AI features afterward.

    Evidence: Aqara Hub E1 User Manual / Hub E1 Manual de Uso (HE1-G01) · Aqara Camera Hub G3 User Manual / Cámara Hub G3 Manual de Uso (CH-H03) · Aqara Support Center: Hub M2 FAQ (EN) · Aqara Support Center: Camera Hub G3 FAQ (EN)

  3. Check firmware versions on the hub and paired Zigbee lighting

    No special tools

    Who:
    you, reviewing the device details page inside the Aqara Home app.
    How:
    connect your phone to the Wi-Fi network where the hub is located, select the hub on the device page, open its details page and tap firmware update; also check firmware on paired Zigbee devices such as LED Strip T1, LED strip driver T1, Ceiling Light T1 or Spotlight V1.
    Result that matters:
    ensure the hub and its Zigbee lighting routers meet Aqara's firmware requirements for stable communication.
    If the hub and paired Zigbee devices show current firmware and remain online:
    keep the recorded versions.
    If the hub goes offline or fails to update:
    request a technician check of the local Wi-Fi link or contact Aqara support.
    Evidence to keep:
    recorded firmware versions for the hub and its paired Zigbee lighting accessories.

    Evidence: Aqara Support Center: Hub M2 FAQ (EN) · Aqara Support Center: Camera Hub G3 FAQ (EN)

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Networks
Brand
Aqara
Product type
Smart lighting and home hubs

Known code variants

  • Actualización del firmware en curso
  • Indicador amarillo parpadea lento
  • Luz amarilla parpadeando lentamente
  • Slow flashing yellow light on Aqara hub
  • The yellow indicator flashes slowly
  • Upgrading the firmware

What it means

In the official user manuals for Aqara Hub E1 (HE1-G01) and Camera Hub G3 (CH-H03), 'The yellow indicator flashes slowly' means the device is upgrading its firmware, whereas a fast-flashing yellow indicator means it is waiting to connect to the network. In addition, the Camera Hub G3 FAQ explains that AI functions (face, personoid, gesture and pet detection) are temporarily interrupted during a firmware upgrade to ensure upgrade speed and experience. Other Aqara hub models may differ, and a slow yellow flash alone never proves that a component is faulty.

Warnings and stop conditions

  • Mediumsource verified

    Do not unplug the hub or press its button to reset or factory-reset the device while the yellow indicator is flashing slowly for a firmware upgrade.

    Evidence: Aqara Hub E1 User Manual / Hub E1 Manual de Uso (HE1-G01) · Aqara Camera Hub G3 User Manual / Cámara Hub G3 Manual de Uso (CH-H03)

  • Lowsource verified

    On Camera Hub G3, face, personoid, gesture and pet detection are intentionally paused while firmware is upgrading; wait for the upgrade to finish rather than resetting the camera.

    Evidence: Aqara Camera Hub G3 User Manual / Cámara Hub G3 Manual de Uso (CH-H03) · Aqara Support Center: Camera Hub G3 FAQ (EN)

Symptoms and causes

Probable causes · in order

  • Firmware upgrade running from the Aqara Home device pageCommon

    The hub is downloading and installing a firmware update initiated from its details page in the Aqara Home app, displaying a slow yellow flash until completion.

    Evidence: Aqara Hub E1 User Manual / Hub E1 Manual de Uso (HE1-G01) · Aqara Camera Hub G3 User Manual / Cámara Hub G3 Manual de Uso (CH-H03) · Aqara Support Center: Hub M2 FAQ (EN)

  • Intentional pause of AI detection on Camera Hub G3 during upgradePossible

    On Camera Hub G3, Aqara interrupts face, personoid, gesture and pet detection while firmware is upgrading so hardware resources are dedicated to completing the update.

    Evidence: Aqara Support Center: Camera Hub G3 FAQ (EN)

  • System firmware alignment for Zigbee stability and Ark 2.0 recoveryPossible

    Aqara's hub FAQs require updating the firmware of the hub and connected Zigbee lighting routers to the latest version to maintain stable communication and local disaster recovery.

    Evidence: Aqara Support Center: Hub M2 FAQ (EN) · Aqara Support Center: Camera Hub G3 FAQ (EN)

Virtual technician

Does Yellow indicator flashes slowly still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

Sources: Aqara Hub E1 User Manual / Hub E1 Manual de Uso (HE1-G01) · Aqara Camera Hub G3 User Manual / Cámara Hub G3 Manual de Uso (CH-H03) · Aqara Support Center: Hub M2 FAQ (EN) · Centro de soporte de Aqara: Preguntas frecuentes de Hub M2 (ES) · Aqara Support Center: Camera Hub G3 FAQ (EN) · Centro de soporte de Aqara: Preguntas frecuentes de Camera Hub G3 (ES)reviewed 2026-10-19 · verified

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