- Networks
- Security cameras
VERDE-INTERMITENTE
Blink Sync Module solid blue, blinking green: offline
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
With a solid blue and a blinking green LED, the Blink Sync Module is offline and trying to rejoin its previous wifi network. Check whether your wifi password changed, then power cycle the router first and the Sync Module second.
Safety first
Stop and check this first
- While the Sync Module is offline, the cameras that rely on it show blurred in the app: don't count on them until solid blue and green return.
Safe checks you can perform
- Network requirements and wifi password
- Router and Sync Module power cycle
- Simplified network without pods or extenders
Leave these tasks to a qualified professional
- Do not attempt this professional task: Wifi network check by your provider or installer
- Do not attempt this professional task: Blink Technical Support
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Wifi network check by your provider or installer
What they doYour provider or network installer checks the network meets Blink's requirements and reviews the main router and the placement of pods and extenders.
They must show youthe Sync Module on solid blue and green after the check.
In writingwhat was changed on the network and where each device ended up.
Blink Technical Support
What they doIf the Sync Module stays offline after deleting and re-adding it, Blink Technical Support reviews the case.
They must show youwhat they checked on the account and the device.
In writingthe case number and conclusion, with the reason if they propose replacing the Sync Module.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Network requirements and wifi password
- Who:
- you.
- How:
- confirm your network meets Blink's requirements and that the wifi password hasn't changed since you set up the Sync Module. If it changed, update it from the app.
- Result that matters:
- whether the password is still the same.
- If it changed:
- update the Sync Module wifi in the app; that is the likely cause.
- If it is the same:
- power cycle router and Sync Module.
- Evidence to keep:
- note the date of the last password change, if any.
Evidence: Sync Module Troubleshooting
Router and Sync Module power cycle
- Who:
- you.
- How:
- unplug the router for 30 seconds and plug it back in. Then disconnect the Sync Module for 10 seconds and plug it back in.
- Result that matters:
- whether solid blue and solid green appear after the restart.
- If solid blue and green:
- it has reconnected to the network.
- If green still blinks:
- re-enter the wifi password in the app.
- Evidence to keep:
- photo of the LEDs after the restart.
Evidence: Sync Module Troubleshooting
Simplified network without pods or extenders
- Who:
- you.
- How:
- disconnect pods or extenders and leave only the main router on; once the Sync Module connects, you can reconnect them.
- Result that matters:
- whether the Sync Module reconnects on the simplified network.
- If it reconnects:
- the extended network was interfering; place it with the main router in mind.
- If it doesn't:
- Blink says to delete and re-add the Sync Module in the app.
- Evidence to keep:
- note which network devices were on for each attempt.
Evidence: Sync Module Troubleshooting
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Networks
- Brand
- Blink
- Product type
- Security cameras
Known code variants
- Blink green light flashing
- Blink luz verde intermitente
- Blink Sync Module blinking green
- Blink Sync Module luz verde parpadea
- Blink Sync Module offline
- Sonos blinking green light
- Sonos Era 100 flashing green
- Sonos Era 100 luz verde intermitente
- Sonos flashing green light
- Sonos listo para configurarse luz verde
- Sonos luz verde intermitente
- Sonos One flashing green light
- Sonos One luz verde parpadeando
- Sonos parpadea en verde
- Sonos slowly flashing green
- Sonos status light flashing green
- Sonos verde que parpadea lentamente
- Sync Module azul fijo verde intermitente
- Sync Module desconectado
- Sync Module is offline
- Sync Module solid blue blinking green
What it means
Blink explains that a solid blue LED with a blinking green LED means the Sync Module is offline and attempting to reconnect to the previously configured wifi network. The app shows a "Sync Module is Offline" banner and the cameras that rely on it appear blurred. Blink lists power interruptions or being unplugged for a long time, updated wifi settings such as a new password, and interference from pods and extenders as causes. The alert doesn't prove the Sync Module or the cameras are faulty.
Warnings and stop conditions
- Mediumsource verified
While the Sync Module is offline, the cameras that rely on it show blurred in the app: don't count on them until solid blue and green return.
Evidence: Sync Module Troubleshooting
Symptoms and causes
Probable causes · in order
- Wifi password or settings changedCommon
If you changed the password since the last setup, the Sync Module can't rejoin until you update it in the app.
Evidence: Sync Module Troubleshooting
- Power cut or unplugged for a long timePossible
After an outage or a long time without power, the Sync Module may keep trying to reconnect. It shows if it coincides with a power cut.
Evidence: Sync Module Troubleshooting
- Interference from pods or extendersPossible
Blink asks you to disconnect pods and extenders and leave only the main router; if it reconnects then, the extended network was the cause.
Evidence: Sync Module Troubleshooting
Virtual technician
Does VERDE-INTERMITENTE still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Blink · 2026 · official_doc
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