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Charging Stopped. Check the DC charger
Kia Charging Stopped. Check the DC charger: EV car DC fault
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
On a Kia EV such as the EV6, EV3 (SV1), EV9, or Niro EV, 'Charging Stopped. Check the DC charger' (or 'Charging interrupted. Please check the DC / AC charger') means charging stopped due to an external charger or cable issue. Separate the connector, inspect it, and reconnect it firmly.
Safety first
Stop and check this first
- Never use a damaged charging cable or force a connector that has external damage or foreign substances; if the problem persists with a known-good charger, have an authorized Kia dealer inspect the vehicle.
- Always unplug the charging cable before starting the vehicle (otherwise 'Unplug vehicle to start' is displayed and the car will not shift out of park) and close the charging door before driving to avoid 'Charging door open'.
Safe checks you can perform
- Separate the charging connector, check for damage or foreign substances, and reconnect
- Inspect the external charger status or the ICCB POWER, CHARGE, and FAULT lamps
- Test charging with a well-functioning external charger or genuine Kia portable charger
Leave these tasks to a qualified professional
- Do not attempt this professional task: Inspection of the vehicle DC/AC charging inlet and connector locking mechanism
- Do not attempt this professional task: Diagnosis of the portable charger (ICCB) control box and leakage protection
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Inspection of the vehicle DC/AC charging inlet and connector locking mechanism
What they doThe authorized Kia dealer or service partner inspects the charging inlet for external damage or foreign substances, tests the connector lock actuator, and verifies DC and AC charging communication.
They must show youthe inspected charging inlet and an active charging session running without interruption messages.
In writingthe charging inlet inspection results, stored fault codes, and confirmation of normal DC and AC charging.
Diagnosis of the portable charger (ICCB) control box and leakage protection
What they doIf the interruption occurs on the portable charger, the dealer tests the In-Cable Control Box (ICCB) for diagnostic device failure, current leakage, or abnormal temperature.
They must show youthe ICCB status with POWER green ON and CHARGE blue ON without a red blinking FAULT lamp.
In writingthe ICCB or charging cable test findings, the verified charge level (12 A, 10 A, 8 A, or 6 A), and any replacement performed.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Separate the charging connector, check for damage or foreign substances, and reconnect
- Who:
- you, outside the vehicle without touching the connector or inlet metal pins.
- How:
- if charging stopped abruptly and the connector will not release, unlock the doors by pressing the door lock/unlock button and within 15 seconds press and hold the charging button near the charging inlet for more than 2 seconds; separate the connector, check for external damage or foreign substances on the connector and inlet, and push the handle all the way in.
- Result that matters:
- fix a drooping or vibrating connector and rule out visible damage or debris.
- If you find external damage or foreign substances on the charging connector or charging inlet:
- do not reconnect and have an authorized Kia dealer inspect it.
- If no damage or debris is present:
- reconnect the connector firmly and verify whether charging resumes.
- Evidence to keep:
- photos of the charging connector, charging inlet, and the LCD warning message.
Evidence: Kia EV6 owner's manual: charging the electric vehicle (abrupt stop) · Kia owner's manual SV1 2025: electric vehicle LCD display messages
Inspect the external charger status or the ICCB POWER, CHARGE, and FAULT lamps
- Who:
- you, checking the DC/AC charger screen or the portable charger (ICCB) control box.
- How:
- check whether the external charger reports a stop; if using the ICCB, see if POWER is green ON and FAULT is blinking red, noting that the charge level indicator (12 A, 10 A, 8 A, 6 A) turns off if there is no status change for more than 1 minute in power saving mode.
- Result that matters:
- identify whether the interruption came from the external station or an ICCB leakage or temperature fault.
- If the ICCB shows POWER green ON and FAULT blinking red due to leakage current failure:
- disconnect and reconnect the power plug, then press and release the button for 2 seconds or longer to clear the error (or press the button for less than 1 second while plugged into the outlet but not the vehicle to step between 12 A, 10 A, 8 A, and 6 A).
- If FAULT continues blinking red before or after plugging into the vehicle:
- stop using the portable charger and visit an authorized Kia dealer.
- Evidence to keep:
- photo or short video of the POWER, CHARGE, and FAULT indicator lamps on the ICCB control box.
Evidence: Kia owner's manual SV1 2025: charging status indicator lamp for portable charger
Test charging with a well-functioning external charger or genuine Kia portable charger
- Who:
- you, at a second known-good charger after checking Scheduled Charging settings.
- How:
- verify that Scheduled Charging is not holding AC or portable charging in standby, then connect a well-functioning external charger or a genuine Kia portable charger.
- Result that matters:
- determine whether the fault stays with the first charger or follows the vehicle.
- If the vehicle charges normally with another functioning charger:
- contact the first charger manufacturer or operator.
- If the same warning occurs when charging with a well-functioning external charger or genuine Kia portable charger:
- have your vehicle inspected by an authorized Kia dealer or service partner.
- Evidence to keep:
- note of the second charger test result and the exact cluster warning message.
Evidence: Kia EV6 owner's manual: charging the electric vehicle (abrupt stop) · Kia owner's manual SV1 2025: electric vehicle LCD display messages
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Vehicles
- Brand
- Kia
- Product type
- Cars
Known code variants
- Carga interrumpida. Compruebe el cable de conexión
- Carga interrumpida. Revise el cargador de CA
- Carga interrumpida. Revise el cargador de CC
- Charging interrupted. Please check the AC charger
- Charging interrupted. Please check the cable connection
- Charging interrupted. Please check the DC charger
- Charging Stopped. Check the cable connection
- Charging Stopped. Check the DC charger
What it means
In the Kia EV6 and SV1 owner's manuals, the LCD cluster displays this warning (or the AC charger version) when charging stops because there is a problem with the external DC or AC charger, the external charger stopped charging, or the charging cable is damaged; if the connector is not properly connected to the inlet or the lock release button is pressed, 'Charging Stopped. Check the cable connection' (or 'Charging interrupted. Please check the cable connection') is shown. On the portable charger (ICCB), FAULT blinks red. The message alone never proves whether the charger, cable, or vehicle inlet is faulty.
Warnings and stop conditions
- Highsource verified
Never use a damaged charging cable or force a connector that has external damage or foreign substances; if the problem persists with a known-good charger, have an authorized Kia dealer inspect the vehicle.
Evidence: Kia EV6 owner's manual: LCD display messages for electric vehicle · Kia owner's manual SV1 2025: electric vehicle LCD display messages
- Lowsource verified
Always unplug the charging cable before starting the vehicle (otherwise 'Unplug vehicle to start' is displayed and the car will not shift out of park) and close the charging door before driving to avoid 'Charging door open'.
Evidence: Kia owner's manual SV1 2025: electric vehicle LCD display messages
Symptoms and causes
Probable causes · in order
- Problem with the external DC or AC charger, charger stop, or damaged cableCommon
Kia's owner's manual states that this warning message is displayed when there is a problem with the external AC or DC charger, the external charger stopped charging, or the charging cable is damaged.
Evidence: Kia EV6 owner's manual: LCD display messages for electric vehicle · Kia owner's manual SV1 2025: electric vehicle LCD display messages
- Charging connector not correctly connected to the inlet or lock release button pressedCommon
If the charging connector is not correctly connected to the charging inlet or the charging connector lock release button is pressed, charging stops and the cable connection warning appears.
Evidence: Kia EV6 owner's manual: LCD display messages for electric vehicle · Kia owner's manual SV1 2025: electric vehicle LCD display messages
- Abnormal temperature, current leakage, or ICCB failure on the portable chargerPossible
On the Kia portable charger (ICCB), POWER green ON with FAULT blinking red indicates abnormal temperature, current leakage, diagnostic device failure, or ICCB failure, while a blinking CHARGE lamp indicates current limit due to high plug or internal temperature.
Evidence: Kia owner's manual SV1 2025: charging status indicator lamp for portable charger · Kia manual del propietario SV1 2025: testigo indicador del estado de carga para el cargador portátil
Virtual technician
Does Charging Stopped. Check the DC charger still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Kia EV6 owner's manual: LCD display messages for electric vehicle
Kia India · 2025 · manual
- 2
Kia EV6 owner's manual: charging the electric vehicle (abrupt stop)
Kia India · 2025 · manual
- 3
Kia owner's manual SV1 2025: electric vehicle LCD display messages
Kia Corporation · 2025 · manual
- 4
Kia manual del propietario SV1 2025: mensajes en la pantalla LCD del vehículo eléctrico
Kia Corporation · 2025 · manual
- 5
Kia owner's manual SV1 2025: charging status indicator lamp for portable charger
Kia Corporation · 2025 · manual
- 6
Kia manual del propietario SV1 2025: testigo indicador del estado de carga para el cargador portátil
Kia Corporation · 2025 · manual
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