- EV charging
- EV charger
Ground fault
Easee Ground fault on an EV charger: earth fault between car and charger
Risk level
High
Professional inspection is recommended.
Urgency
High
Quick answer
The Easee app reports a ground fault between the car and the charger. Disconnect the cable from the vehicle and reconnect it; if it does not clear, Easee points to the cable or a vehicle service.
Safety first
Stop and check this first
- Do not keep charging with a damaged or wet cable when Ground fault appears. The earth fault affects the part you touch when plugging in.
Safe checks you can perform
- Reconnect the cable to the vehicle
- Visible condition of cable and connectors
- Test with another cable or another charger
- Charger circuit measurement
Leave these tasks to a qualified professional
- Do not attempt this professional task: Insulation resistance and earth continuity
- Do not attempt this professional task: RCD trip test
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Insulation resistance and earth continuity
What they doThe electrician measures charger circuit insulation and protective conductor continuity with an installation tester.
They must show youreadings against the minimums in your wiring rules.
In writingmeasured values and whether the installation is ruled out.
RCD trip test
What they doTests the RCD or RCBO protecting the Easee circuit.
They must show youthe trip time.
In writingdevice type, test current and result.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Reconnect the cable to the vehicle
- Who:
- you, no tools.
- How:
- disconnect the cable from the car and reconnect it, as Easee says.
- Result that matters:
- whether the alert clears and charging starts.
- If charging starts with no alert:
- the fault did not persist; note it.
- If the alert stays:
- rules out a one-off connection issue; move to the cable.
- Evidence to keep:
- app screenshot with the alert and the time.
Evidence: Error messages in the app
Visible condition of cable and connectors
- Who:
- you, looking only, nothing removed.
- How:
- check the whole cable and both connectors for cuts, moisture, crushing or heat marks.
- Result that matters:
- visible damage on the part linking car and charger.
- If you see damage or moisture:
- do not use that cable; it is the first suspect.
- If it is intact:
- not fully ruled out; try another cable if you can.
- Evidence to keep:
- photos of the cable and both connectors.
Evidence: Error messages in the app
Test with another cable or another charger
- Who:
- you, no tools.
- How:
- if you have another compliant cable, try it; or try the car on another charger.
- Result that matters:
- where the alert stays.
- If it charges with another cable:
- confirms the original cable as the cause.
- If the car also fails on another charger:
- points to the vehicle; ask its service centre.
- Evidence to keep:
- note of each test and its result.
Evidence: Error messages in the app
Charger circuit measurement
- Who:
- qualified electrician.
- How:
- measure earth continuity and circuit insulation resistance and trip test the RCD.
- Result that matters:
- whether the charger installation is within your wiring rules.
- If any measurement fails:
- confirms an installation defect.
- If all are correct:
- the defect is in the cable or the car.
- Evidence to keep:
- report with every reading.
Measuring insulation and earth or testing the RCD is electrician work. You do not open the charger.
Evidence: Error messages in the app
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- EV charging
- Brand
- Easee
- Product type
- EV charger
Known code variants
- Easee charger ground fault
- Easee fallo de tierra
- Easee Ground fault
- Easee ground fault error
- error fallo de tierra cargador Easee
What it means
Easee defines Ground fault as an earth fault detected between the car and the charger. Monitoring watches the current path to earth on the charging side: cable, connector and vehicle. Easee says that if it does not clear, the cable may need replacing or the car may need servicing. The alert does not prove which of them has the defect.
Warnings and stop conditions
- Higheditorial warning
Do not keep charging with a damaged or wet cable when Ground fault appears. The earth fault affects the part you touch when plugging in.
Evidence: Error messages in the app
Symptoms and causes
Probable causes · in order
- Faulty charging cablePossible
Easee names the cable as a possible origin. If the alert clears with another compliant cable, the original cable is singled out.
Evidence: Error messages in the app
- Defect in the vehiclePossible
If the alert stays with another cable and the car also fails on other chargers, the origin points to the vehicle and its service centre checks it.
Evidence: Error messages in the app
- Defect in the charger installationPossible
If the alert continues with another cable and another car, the focus moves to the charger and its circuit. An electrician confirms it by measuring.
Evidence: Error messages in the app
Virtual technician
Does Ground fault still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Easee · 2026 · official_doc
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