- EV charging
- EV charger
High temperature
Easee High temperature on EV charger: shuts down from heat
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
On Easee, 'High temperature' means the charger detected abnormal heat and is temporarily deactivated; all LEDs flash red and it will not charge. Try another cable, check ventilation and contact Easee support if it keeps happening.
Safety first
Stop and check this first
- The internal photos Easee requests involve switching off the fuse and dismantling the unit: leave that to your installer instead of opening the charger yourself.
- If you notice a burning smell, smoke or a very hot casing, switch off the charger breaker if it is safe to do so and call a professional.
Safe checks you can perform
- Check the LEDs and let the unit cool down
- Try a different charging cable
- Look at direct sun, covers and clearance
Leave these tasks to a qualified professional
- Do not attempt this professional task: Assessment of the charger location
- Do not attempt this professional task: Installer inspection of charger and cable
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Assessment of the charger location
What they doThe installer checks whether the mounting spot allows good airflow and whether the unit should be shaded or moved.
They must show youthe maximum current setting and the log of sessions with derated current.
In writingthe relocation or shading proposal and any settings changed.
Installer inspection of charger and cable
What they doAn Easee-certified installer inspects the unit, its connections and the cable, and takes the internal photos support needs for diagnosis.
They must show youthe photos of the inside and the backplate, and the condition of the terminals and cable.
In writingwhat was found at the terminals and cable, the photos sent and the Easee case reference.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Check the LEDs and let the unit cool down
- Who:
- you, from outside the charger and in the app.
- How:
- see whether all LEDs are flashing red, as Easee describes for a heat shutdown, and leave the charger idle for a while so it cools by itself.
- Result that matters:
- confirming the cut is heat related and that the unit works again once it cools.
- If it charges again once cool:
- note the time, outdoor temperature and whether it was in sunlight.
- If it stays red long after or smells of burning:
- switch off the charger breaker if safe and call the installer.
- Evidence to keep:
- a short video of the LEDs and a screenshot of the app alert.
Evidence: Error messages in the app · What do I do when high temperatures shut down the charger?
Try a different charging cable
- Who:
- you, if you have a second compatible cable.
- How:
- swap the cable you normally use, as Easee asks first, and write down the date and rough time you used the other one.
- Result that matters:
- finding out whether the heat came from the cable, which Easee sees as the usual cause.
- If the heat and derating stop with the other cable:
- the problem was in the original cable.
- If the alert repeats with both cables:
- contact Easee support with the photos it asks for.
- Evidence to keep:
- photos of the car inlet, each cable end and the cable label, plus the car make and model.
Evidence: What do I do when high temperatures slow down charging?
Look at direct sun, covers and clearance
- Who:
- you, observing the charger surroundings without opening it.
- How:
- notice whether the charger sits in direct sun for long hours, whether anything covers it or whether it is in a closed recess with little air movement.
- Result that matters:
- spotting installation conditions that, according to Easee, hinder heat dissipation.
- If it is boxed in or covered:
- remove what you can and raise relocation with the installer.
- If the surroundings look open:
- an installer or support review is still needed.
- Evidence to keep:
- photos of the charger and its surroundings at different times of day.
Evidence: What is derated current?
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- EV charging
- Brand
- Easee
- Product type
- EV charger
Known code variants
- Easee all LEDs flashing red heat
- Easee cargador sobrecalentado
- Easee charger overheating
- Easee charger shuts down in heat
- Easee corriente reducida por temperatura
- Easee derated current temperature
- Easee high temperature error
- Easee se apaga por calor
- Easee temperatura alta
- Easee todos los LED parpadean en rojo calor
- Temperatura alta
What it means
According to the Easee app error messages page, 'High temperature' means the charger has detected an abnormally high temperature and is temporarily deactivated. Easee explains that before shutting down the unit derates its current to protect the electronics, and that if it gets too hot it shuts down completely with all LEDs flashing red. Causes it lists include ambient heat, humidity, chemical gases or altitude, a location with poor airflow and, most often, a faulty charging cable. The alert alone never proves which part has failed, and other models or firmware may vary.
Warnings and stop conditions
- Mediumsource verified
The internal photos Easee requests involve switching off the fuse and dismantling the unit: leave that to your installer instead of opening the charger yourself.
Evidence: What do I do when high temperatures shut down the charger?
- Highsource verified
If you notice a burning smell, smoke or a very hot casing, switch off the charger breaker if it is safe to do so and call a professional.
Evidence: What do I do when high temperatures shut down the charger?
Symptoms and causes
Probable causes · in order
- Faulty charging cableCommon
Easee states that the most common reason for overheating and derating is a fault in the charging cable, so it asks you to swap the cable first.
Evidence: What do I do when high temperatures slow down charging?
- Ambient heat above specificationPossible
The charger has many temperature sensors and, if heat exceeds the rated range, Easee says it derates current until the heat can dissipate.
Evidence: What is derated current?
- Location with poor airflowPossible
Easee warns that some mounting spots do not let air move well even when they seem to, and that humidity, gases or altitude also hinder heat dissipation.
Evidence: What is derated current?
Virtual technician
Does High temperature still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Easee · 2026 · official_doc
- 2
Mensajes de error en la aplicación
Easee · 2026 · official_doc
- 3
What do I do when high temperatures shut down the charger?
Easee · 2026 · official_doc
- 4
¿Qué debo hacer cuando las altas temperaturas apagan el cargador?
Easee · 2026 · official_doc
- 5
Easee · 2026 · official_doc
- 6
¿Qué es la corriente reducida (derating)?
Easee · 2026 · official_doc
- 7
What do I do when high temperatures slow down charging?
Easee · 2026 · official_doc
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