- EV charging
- EV charger
Red-flashing-yellow
Pod Point Red-flashing-yellow on EV charger: tamper switch
Risk level
High
Professional inspection is recommended.
Urgency
High
Quick answer
On Pod Point Solo 3 and Solo 3S chargers, a red-flashing-yellow light sequence means the internal tamper detection switch is not properly engaged. Do not open or refit the casing yourself: switch off the breaker if the cover looks ajar and call a registered installer.
Safety first
Stop and check this first
- Never undo the 6 casing screws or open the charger yourself to adjust the tamper switch: opening the enclosure exposes hazardous mains voltage and may compromise the IP54 seal and warranty.
Safe checks you can perform
- Look from outside for any gap around the front cover
- Check whether installation work or a knock happened recently
- Cycle the breaker once if the enclosure looks completely intact
Leave these tasks to a qualified professional
- Do not attempt this professional task: Internal cable dressing, seal check and front cover refit
- Do not attempt this professional task: Top tamper switch inspection and EV simulator functional test
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Internal cable dressing, seal check and front cover refit
What they doAfter isolating the supply, a CPS-registered installer removes the 6 casing screws, dresses internal wiring clear of the PCBA, checks the mating seal and refits the lid so the top tamper switch engages.
They must show youthe internal photo showing cables routed clear of the PCBA and the lid seated evenly all round.
In writingconfirmation that the mating seal is intact for IP54 protection, the 6 screws are secured and the tamper light cleared.
Top tamper switch inspection and EV simulator functional test
What they doThe electrician inspects the tamper detection switch at the top of the housing for damage or dislodgement, closes the unit and performs the 2-minute State C functional test.
They must show youthe condition of the top tamper switch and the charger LED turning solid green during the test load.
In writingthe tamper switch inspection findings, the functional test outcome and the Pod Point case number if a replacement is needed.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Look from outside for any gap around the front cover
- Who:
- you, inspecting the charger exterior without touching screws.
- How:
- check visually from outside, without pressing on the lid or using tools, whether the top edge of the Solo casing sits unevenly or any of the exterior fixing screws are missing.
- Result that matters:
- spotting an unseated lid or physical impact without exposing yourself to live internal parts.
- If you can see a gap or a loose cover:
- switch off the charger breaker at the consumer unit immediately.
- If the casing looks flush from outside but still flashes red and yellow:
- leave the unit closed for the installer to inspect.
- Evidence to keep:
- photos of the top and side seams of the charger casing taken from outside.
Evidence: Pod Point Solo 3S Domestic Install Guide (PP-2300436-4) · Pod Point Solo 3 Home / Domestic Install Guide (PP-D-210449-4)
Check whether installation work or a knock happened recently
- Who:
- you, reviewing recent activity around the chargepoint.
- How:
- note whether the red-flashing-yellow light started straight after initial installation, after an electrician checked the CT clamp, or after the unit was knocked.
- Result that matters:
- giving the attending electrician clear context on why the top tamper switch lost contact.
- If it appeared right after installer work:
- call the installer back to refit the lid and complete functional tests.
- If it started after a knock to the enclosure:
- isolate the charger at the fuseboard and book a safety inspection.
- Evidence to keep:
- the date of any recent electrical work and a short clip of the red-flashing-yellow LED.
Evidence: Pod Point Solo 3S Domestic Install Guide (PP-2300436-4)
Cycle the breaker once if the enclosure looks completely intact
- Who:
- you, at the consumer unit or dedicated breaker.
- How:
- if the outer casing looks undamaged and flush, switch the charger breaker off for 10 seconds and back on once to see whether the tamper sequence returns after the white boot light.
- Result that matters:
- verifying whether the tamper lockout remains active before booking an electrician visit.
- If it settles on solid blue or blue-flashing-pink:
- monitor the unit to ensure the fault does not return.
- If it returns to red-flashing-yellow:
- turn the breaker off and contact your CPS-registered installer or Pod Point.
- Evidence to keep:
- a note of the LED sequence seen after switching the breaker back on.
Evidence: Pod Point Solo 3S Domestic Install Guide (PP-2300436-4) · Pod Point Solo 3 Home / Domestic Install Guide (PP-D-210449-4)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- EV charging
- Brand
- Pod Point
- Product type
- EV charger
Known code variants
- Pod Point casing tamper light
- Pod Point fallo interruptor antimanipulación
- Pod Point Red flashing yellow
- Pod Point Red-flashing-yellow light
- Pod Point rojo parpadeando amarillo
- Pod Point Solo 3S luz roja y amarilla
- Pod Point Solo 3S red flashing yellow
- Pod Point tamper detection switch
- Pod Point tamper detection switch fault
What it means
The Pod Point Solo 3S Domestic Install Guide (PP-2300436-4) and the Solo 3 Home / Domestic Install Guide (PP-D-210449-4) state that a 'Red-flashing-yellow' light sequence indicates the tamper detection switch at the top of the charger is not properly engaged. While tamper detection is active, further testing and normal charging are prohibited until the front cover is securely fitted with its 6 fixing screws. The light sequence alone never proves that the switch or circuit board is broken.
Warnings and stop conditions
- Highsource verified
Never undo the 6 casing screws or open the charger yourself to adjust the tamper switch: opening the enclosure exposes hazardous mains voltage and may compromise the IP54 seal and warranty.
Evidence: Pod Point Solo 3S Domestic Install Guide (PP-2300436-4) · Pod Point Solo 3 Home / Domestic Install Guide (PP-D-210449-4)
Symptoms and causes
Probable causes · in order
- Front cover not fully seated or secured with all 6 screwsCommon
Pod Point explains that if the front cover is not securely attached before power is turned on, the top tamper switch is not depressed and the red-flashing-yellow sequence activates.
Evidence: Pod Point Solo 3S Domestic Install Guide (PP-2300436-4) · Pod Point Solo 3 Home / Domestic Install Guide (PP-D-210449-4)
- Internal wiring or mating seal obstructing the coverPossible
The Solo 3 install guide warns that routing supply cables over the PCBA or misaligning the front cover mating seal prevents the socketed cover from fitting flush.
Evidence: Pod Point Solo 3 Home / Domestic Install Guide (PP-D-210449-4)
- Dislodged or damaged tamper detection switchLess common
The Solo 3S LED guide notes that the tamper detection switch at the top of the unit may have become dislodged or damaged when the lid was closed.
Evidence: Pod Point Solo 3S Domestic Install Guide (PP-2300436-4)
Virtual technician
Does Red-flashing-yellow still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Pod Point Solo 3S Domestic Install Guide (PP-2300436-4)
Pod Point · 2024 · manual
- 2
Pod Point Solo 3 Home / Domestic Install Guide (PP-D-210449-4)
Pod Point · 2022 · manual
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