Xbox 0x800705b4 on Xbox Series X|S: update was not successful

Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

1. 1

   Power cycle with the cable unplugged

   No special tools

   Procedure

   Who:

   you.

   How:

   hold the Xbox button on the front of the console for 10 seconds until it shuts down completely. Unplug the power cable, wait 10 seconds, plug it in and press the Xbox button.

   Result that matters:

   whether the console, game or app now starts without the code.

   If it starts:

   the failed update left a temporary state that the power cycle cleared.

   If it fails after a console update:

   use Xbox's offline system update guide. If it fails with a game or app: check the status page and reinstall.

   Evidence to keep:

   what you were updating and the result after the power cycle.

   Evidence: Error 0x800705b4 occurs after a console, game, or app update

2. 2

   Xbox status page

   No special tools

   Procedure

   Who:

   you.

   How:

   open the Xbox status page (support.xbox.com/xbox-live-status) on a phone or computer and look for service alerts.

   Result that matters:

   whether there is an active alert affecting the game or app you are launching.

   If there is an alert:

   the problem is on the service side, not your console. Wait for it to clear; at xbox.com/status you can ask to be notified when it is back.

   If there is no alert:

   go on to the next check.

   Evidence to keep:

   screenshot of the status page with date and time.

   Evidence: Error 0x800705b4 occurs after a console, game, or app update

3. 3

   Uninstall the game or app, restart and download it again

   No special tools

   Procedure

   Who:

   you.

   How:

   on Home select My games & apps, highlight the item, press the Menu button and select Uninstall > Uninstall all. Hold the Xbox button, select Restart console > Restart, then download the item again and launch it.

   Result that matters:

   whether the item launches after the fresh download.

   If it launches:

   the update had left a bad install.

   If it still fails:

   remove and re-add your profile.

   Evidence to keep:

   date of the reinstall and the result.

   Evidence: Error 0x800705b4 occurs after a console, game, or app update

4. 4

   Remove and re-add your profile

   No special tools

   Procedure

   Who:

   you, with your Microsoft account email and password.

   How:

   press the Xbox button, go to Profile & system > Settings > Account > Remove accounts, select your account and Remove. Then open the guide again, select Add new under Profile & system and sign in with your Microsoft account.

   Result that matters:

   whether the game or app launches once the profile is back.

   If it launches:

   the profile on the console was the issue.

   If it still fails:

   Xbox's last step is Reset and keep my games & apps.

   Evidence to keep:

   time of the change and the result.

   Type your password only on the console sign-in screen. Never share it with anyone helping you.

   Evidence: Error 0x800705b4 occurs after a console, game, or app update

5. 5

   Reset and keep my games & apps, as a last resort

   No special tools

   Procedure

   Who:

   you.

   How:

   press the Xbox button, go to Profile & system > Settings > System > Console info > Reset console and select Reset and keep my games & apps. Xbox says this resets the operating system and deletes potentially corrupted data without deleting games or apps.

   Result that matters:

   whether the code is gone after the reset.

   If it is gone:

   corrupted system data was the cause.

   If it is still there:

   contact Xbox Support with the steps already done; the code alone does not prove a broken part.

   Evidence to keep:

   photo of the option you selected and the result.

   Select only Reset and keep my games & apps. The other reset option returns the console to factory defaults.

   Evidence: Error 0x800705b4 occurs after a console, game, or app update

A code is meaningful only inside the right product and version context.

Xbox shows 0x800705b4 when you start the console, a game or an app after an update and says the update could have been unsuccessful. For a console update, the steps are a power cycle, an offline update and, last, Reset and keep my games & apps. For a game or app, they are the status page, uninstall and reinstall, a power cycle, removing and re-adding your profile and the same reset. The code does not say which part of the update failed.

• Mediumsource verified

  In Reset console, choose Reset and keep my games & apps. Xbox warns that the other option resets the console to factory defaults.

  Evidence: Error 0x800705b4 occurs after a console, game, or app update

1. 1

   Error 0x800705b4 occurs after a console, game, or app update

   Microsoft · 2026 · official_doc