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2001-0114

Nintendo 2001-0114 on Nintendo Switch: error while using the console

Verified with sources1 sourceReviewed Oct 4, 2026
Technician coming? See the 2 steps they must show you
Nintendo Switch (OLED model) console with white Joy-Con
PantheraLeo1359531CC BY 4.0Image source

Risk level

Medium

Proceed carefully and stop if the check is unclear.

Urgency

Medium

Quick answer

The console showed 2001-0114 while you were using it. Restart it from Power Options, or hold POWER for twelve seconds if it does not respond, and see whether the code returns or the console stays on the Nintendo logo.

Safety first

Stop and check this first

  • For 2001-0114 the reset Nintendo gives is the one that keeps save data. The option that deletes everything would lose any game progress without a backup.
  • Do not open the console to look for the fault. If the code persists after Nintendo's steps, the repair belongs to its service centre.

Safe checks you can perform

  • Restart or force a shutdown
  • Check the system version
  • Initialise without deleting save data

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Repair by Nintendo's service centre
  • Do not attempt this professional task: History for the repair request

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Repair by Nintendo's service centre

    What they doIf the code persists after initialising, or the console is on 2.0.0 or lower and cannot update, Nintendo asks you to book a repair. Opening the console is for its service centre only.

    They must show youthe test in which they reproduced 2001-0114 and a clean start-up after the repair.

    In writingThe repair number, the diagnosis, any part replaced and the reason.

  2. History for the repair request

    What they doWhen booking, state the system version, whether the console stayed on the logo and whether you initialised it without deleting save data.

    They must show youat what point of start-up or use they reproduced the error.

    In writingThe intake date, the code recorded and the tests done before opening the console.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Restart or force a shutdown

    No special tools

    Who:
    you.
    How:
    Hold POWER for three seconds and choose Power Options > Restart. If the console does not respond, hold POWER for twelve seconds to force it off, then power it on again.
    Result that matters:
    Whether 2001-0114 returns or the console cannot get past the Nintendo logo screen.
    If it does not return:
    update the console to the latest version and keep using it, watching for repeats.
    If it returns after updating or stays on the logo:
    go on to check the system version.
    Evidence to keep:
    A photo of the code and a note of whether it appeared at start-up or during play.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

  2. Check the system version

    No special tools

    Who:
    you.
    How:
    Check which system version the console has, or whether it was updated recently.
    Result that matters:
    Whether the version is higher than 2.0.0.
    If it is higher:
    go on to initialise without deleting save data.
    If it is 2.0.0 or lower and the code stops you updating or using the console:
    Nintendo says it needs repair.
    Evidence to keep:
    A photo of the system version, or a note that you cannot reach it.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

  3. Initialise without deleting save data

    No special tools

    Who:
    you.
    How:
    Restore factory settings using the option that keeps save data, then use the console as usual.
    Result that matters:
    Whether 2001-0114 appears again in normal use.
    If it does not:
    the initialisation fixed it; keep monitoring the console.
    If it does:
    Nintendo says the console needs repair.
    Evidence to keep:
    The date of the initialisation and the date the code next appeared, if it did.

    Use only the option that keeps save data, which is the one Nintendo gives for this code.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Gaming and consoles
Brand
Nintendo
Product type
Nintendo Switch

Known code variants

  • código de error 2001-0114 Switch
  • error 2001-0114 logotipo de Nintendo
  • error 2001-0114 Nintendo logo screen
  • error 2001-0114 Nintendo Switch
  • Nintendo error 2001-0114
  • Nintendo Switch 2001-0114
  • Switch 2 2001-0114
  • Switch error code 2001-0114

What it means

Nintendo documents 2001-0114 on Nintendo Switch without explaining what triggers it. Its steps split three cases: a fault that clears after a restart and a system update; an error that persists with system software newer than version 2.0.0, handled by restoring factory settings without deleting save data; and a console that cannot get past the Nintendo logo or cannot update, which goes to repair. The code does not point to any specific part.

Warnings and stop conditions

  • Mediumeditorial warning

    For 2001-0114 the reset Nintendo gives is the one that keeps save data. The option that deletes everything would lose any game progress without a backup.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

  • Loweditorial warning

    Do not open the console to look for the fault. If the code persists after Nintendo's steps, the repair belongs to its service centre.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

Symptoms and causes

Probable causes · in order

  • One-off system faultPossible

    Clears with a restart or forced shutdown and does not return after updating; Nintendo then asks you to keep using the console and monitor it.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

  • Error that persists on an updated systemPossible

    If the code persists after updating and the version is higher than 2.0.0, Nintendo suggests initialising the console without deleting save data.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

  • Console that needs servicePossible

    Only when the error continues after that initialisation, or when the console is on 2.0.0 or lower and the code stops you updating or using it.

    Evidence: Nintendo Switch error code 2001-0114 (Nintendo UK Support)

Virtual technician

Does 2001-0114 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Start diagnosis

Sources and technical references

  1. 1

    Nintendo Switch error code 2001-0114 (Nintendo UK Support)

    Nintendo UK Support · 2026 · official_doc

Sources: Nintendo Switch error code 2001-0114 (Nintendo UK Support)reviewed 2026-10-04 · verified

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