- Gaming and consoles
- Nintendo Switch
2002-0002
Nintendo 2002-0002 on Nintendo Switch: error starting, deleting or archiving a game
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
2002-0002 appears when starting, deleting or archiving a game. Update the system and restart; if it only happens with one game, check that software for corrupted data and redownload it.
Safety first
Stop and check this first
- Formatting a microSD card erases it and Nintendo says the data cannot be recovered. Copy screenshots to a computer first; downloadable software can be redownloaded with the same Nintendo Account.
Safe checks you can perform
- Update the system
- Check for corrupted data and redownload
- Test the microSD card, then initialise if needed
Leave these tasks to a qualified professional
- Do not attempt this professional task: Nintendo customer support
What a technician must be able to justify
A technician is coming
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Nintendo customer support
What they doReviews the case when 2002-0002 remains after the system update, the software redownload, the card tests and initialising without deleting save data.
They must show youwhich test they want to run next.
In writingtheir diagnosis and whether a repair is needed.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Checks and evidence, step by step
Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
- 1
Update the system
No special tools
Procedure
- Who:
- you.
- How:
- connect to the internet and run a system update from System Settings, then repeat what you were doing.
- Result that matters:
- the console is on the latest system version and the code is gone or repeats.
- If the update finishes and the code is gone:
- the system version was part of the problem.
- If the code repeats on the latest version:
- restart the console.
- Evidence to keep:
- the system version shown in System Settings.
Evidence: Nintendo Switch error code 2002-0002
- 2
Check for corrupted data and redownload
No special tools
Procedure
- Who:
- you.
- How:
- run the check for corrupted data on the software from the console. If the problem stays with that software, delete it and redownload it from Nintendo eShop with the same Nintendo Account.
- Result that matters:
- whether the software starts or downloads after the redownload.
- If it works after the redownload:
- the installed data was the issue.
- If the code returns:
- follow the microSD card steps if you use one.
- Evidence to keep:
- the software name and the result of the corrupted data check.
Evidence: Nintendo Switch error code 2002-0002
- 3
Test the microSD card, then initialise if needed
No special tools
Procedure
- Who:
- you.
- How:
- format the microSD card, use another card, or remove it and download to the system memory. If nothing changes, initialise the console without deleting save data, as Nintendo lists last.
- Result that matters:
- whether the error stops at any of these steps.
- If it stops with another card or the system memory:
- the original card was the source.
- If it remains after initialising:
- contact Nintendo support with the steps you tried.
- Evidence to keep:
- each step and its result.
Evidence: Nintendo Switch error code 2002-0002
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Nintendo
- Product type
- Nintendo Switch
Known code variants
- código error Switch 2002-0002
- error Nintendo 2002-0002
- Nintendo error 2002-0002
- Nintendo Switch 2002-0002
- Switch 2 2002-0002
- Switch error code 2002-0002
What it means
Nintendo documents 2002-0002 on Nintendo Switch when you try to start, delete or archive a game. Its possible solutions go from the system version and a restart, to the corrupted data check and redownload for the affected software, to the microSD card (format, another card, or the system memory). The last step Nintendo lists is to initialise the console without deleting save data. The code does not point to a specific broken part.
Warnings and stop conditions
- Mediumsource verified
Formatting a microSD card erases it and Nintendo says the data cannot be recovered. Copy screenshots to a computer first; downloadable software can be redownloaded with the same Nintendo Account.
Evidence: Nintendo Switch error code 2002-0002 · Nintendo Switch error code 2002-4683
Symptoms and causes
Probable causes · in order
- Outdated systemPossible
The error stops after the system update or a restart on the latest version.
Evidence: Nintendo Switch error code 2002-0002
- Corrupted data of one gameCommon
The error only happens with one piece of software and stops after the corrupted data check or a redownload.
Evidence: Nintendo Switch error code 2002-0002
- microSD card issuePossible
The error stops after formatting the card, using another card or downloading to the system memory.
Evidence: Nintendo Switch error code 2002-0002
- System data that needs initialisingLess common
Only initialising the console without deleting save data, Nintendo's last listed step, clears the error.
Evidence: Nintendo Switch error code 2002-0002
Virtual technician
Does 2002-0002 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Nintendo Switch error code 2002-0002
Nintendo UK Support · 2026 · official_doc
- 2
Nintendo Switch error code 2002-4683
Nintendo UK Support · 2026 · official_doc
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