- Gaming and consoles
- Nintendo Switch
2016-0247
Nintendo 2016-0247 on Nintendo Switch: download to microSD card fails
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
The console showed 2016-0247 while downloading to the microSD or microSD Express card, even if it worked before. Power off, remove the card, confirm it suits your model, reinsert it and update the system before trying again.
Safety first
Stop and check this first
- A standard microSD card does not work in Nintendo Switch 2: Nintendo says it only supports microSD Express.
Safe checks you can perform
- Power off, remove the card and check compatibility
- Reinsert, power on and update
- Format, use another card or download to system memory
Leave these tasks to a qualified professional
- Do not attempt this professional task: Repair by Nintendo's service centre
- Do not attempt this professional task: Card review by the retailer
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Repair by Nintendo's service centre
What they doIf 2016-0247 persists with several cards, Nintendo asks you to send the console for repair along with one or more of the problem cards.
They must show youthe download test done with your cards and the result after repair.
In writingThe repair number, the cards received, the diagnosis, any part replaced and the reason.
Card review by the retailer
What they doIf the capacity shown differs by more than 1 GB from the advertised one, the card's retailer should review it.
They must show youthe real capacity measured against the advertised one.
In writingThe outcome of the review and whether they replace or refund the card.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Power off, remove the card and check compatibility
- Who:
- you.
- How:
- Power the console off and remove the card. Check the type: Switch 2, microSD Express up to 2 TB; Switch, microSD up to 2 GB, microSDHC 4 to 32 GB or microSDXC 64 GB to 2 TB.
- Result that matters:
- That the card is compatible with your model.
- If it is not:
- replace it with a compatible one.
- If it is:
- reinsert it and turn the console on.
- Evidence to keep:
- A photo of the card showing type and capacity.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
Reinsert, power on and update
- Who:
- you.
- How:
- Insert the card again, turn the console on, install the system update and compare the capacity shown on the console with the label.
- Result that matters:
- Whether the download completes and whether the capacity matches.
- If the download finishes:
- it was the card seating or the system version.
- If the capacity difference exceeds 1 GB:
- contact the retailer, as Nintendo says.
- Evidence to keep:
- The system version and the capacity shown against the label.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
Format, use another card or download to system memory
- Who:
- you, copying screenshots to your computer first if you will format.
- How:
- If the console cannot read the card, format it or try another. You can also power off, remove the card and download the software to system memory.
- Result that matters:
- With which card or storage the download finishes.
- If it finishes with another card or in memory:
- the original card was the source.
- If it fails with several cards:
- Nintendo says to send the console for repair.
- Evidence to keep:
- The list of cards tried and the result for each.
Formatting erases the card's contents. Remove the card only with the console powered off.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Nintendo
- Product type
- Nintendo Switch
Known code variants
- código de error 2016-0247 Switch
- error 2016-0247 Nintendo Switch
- error al descargar en la tarjeta microSD 2016-0247
- error downloading to the microSD card 2016-0247
- Nintendo error 2016-0247
- Nintendo Switch 2016-0247
- Switch 2 2016-0247
- Switch error code 2016-0247
What it means
Nintendo describes 2016-0247 as an error when downloading software to the microSD or microSD Express card on Nintendo Switch 2 or Nintendo Switch, sometimes with a card that worked before. With a card inserted, downloads go to it by default. The steps check compatibility (Switch 2 microSD Express only), the capacity difference against the label, reinsertion with the console off, the update, formatting, another card and download to system memory. The code does not prove the console is faulty.
Warnings and stop conditions
- Mediumsource verified
A standard microSD card does not work in Nintendo Switch 2: Nintendo says it only supports microSD Express.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
Symptoms and causes
Probable causes · in order
- Card the console does not supportPossible
Nintendo says replacing an unsupported card with a supported one may solve it. On Switch 2 only microSD Express works.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
- Card no longer read correctlyPossible
Even if it worked before, if the console cannot read it after reinsertion, Nintendo suggests formatting it or using another.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
- Real capacity different from the labelPossible
A difference of more than 1 GB between the label and what the console shows is taken up with the retailer, according to Nintendo.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
- Console faultPossible
Only considered if the error persists with several cards; Nintendo then asks you to send the console with one of those cards.
Evidence: Nintendo Switch error code 2016-0247 (Nintendo UK Support)
Virtual technician
Does 2016-0247 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Nintendo Switch error code 2016-0247 (Nintendo UK Support)
Nintendo UK Support · 2026 · official_doc
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