- Gaming and consoles
- Nintendo Switch
2217-0001
Nintendo 2217-0001 on Nintendo Switch: system transfer fails
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
The system transfer stopped with 2217-0001. Hold POWER for 12 seconds on both consoles, power them on and cancel the pending transfer; Nintendo then recommends a save data transfer instead.
Safety first
Stop and check this first
- Nintendo recommends not repeating the full system transfer after 2217-0001 and doing a save data transfer instead.
- If you have Animal Crossing: New Horizons save data, follow Nintendo's guide for transferring that game's data before the save data transfer.
Safe checks you can perform
- Power off both consoles and cancel the transfer
- Do a save data transfer
- Internet connection test on each console
Leave these tasks to a qualified professional
- Do not attempt this professional task: Repair by Nintendo's service centre
- Do not attempt this professional task: Transfer details for Nintendo
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Repair by Nintendo's service centre
What they doIf the save data transfer does not complete and one console fails the connection test, Nintendo asks you to send it in; if both fail, or the transfer fails with both connected, both.
They must show youa passing connection test on the console after the repair.
In writingThe repair number, the diagnosis, any part replaced and the reason.
Transfer details for Nintendo
What they doState that you cancelled the system transfer, whether the save data transfer started and each console's connection test result.
They must show youon which console they reproduced the fault.
In writingThe intake date and the tests done before opening each console.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Power off both consoles and cancel the transfer
- Who:
- you.
- How:
- Hold POWER for 12 seconds on each console to turn it off, then power both on. On the screen about resuming the system transfer, hold the Left or Right Stick together with the + or - Button on the controller for about two seconds.
- Result that matters:
- Whether the pending transfer is cancelled.
- If it is:
- go on to the save data transfer.
- If the screen does not respond to the combination:
- note it for Nintendo's support.
- Evidence to keep:
- A photo of the resume screen and of the result.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
Do a save data transfer
- Who:
- you.
- How:
- Sign in to your Nintendo Account on the Nintendo Switch 2 and do a save data transfer to the nearby console. If you have Animal Crossing: New Horizons save data, follow Nintendo's guide for that game first.
- Result that matters:
- Whether the save data transfer completes.
- If it completes:
- there is no need to repeat the system transfer.
- If it does not:
- run the connection test on each console.
- Evidence to keep:
- A list of the games whose data was transferred.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
Internet connection test on each console
- Who:
- you.
- How:
- Perform an internet connection test on each console and confirm that both are connected.
- Result that matters:
- Which console connects and which does not.
- If one fails:
- Nintendo says to send it in for repair.
- If neither connects, or both connect but the transfer still fails:
- Nintendo asks for both to be repaired.
- Evidence to keep:
- Each console's connection test result, with a photo.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Nintendo
- Product type
- Nintendo Switch
Known code variants
- código de error 2217-0001 Switch
- error 2217-0001 Nintendo Switch
- error 2217-0001 system transfer
- error 2217-0001 transferencia entre consolas
- Nintendo error 2217-0001
- Nintendo Switch 2217-0001
- Switch 2 2217-0001
- Switch error code 2217-0001
What it means
Nintendo documents 2217-0001 when trying a system transfer to Nintendo Switch 2. It asks you to cancel it from the screen offering to resume it, holding a stick and the + or - Button for about two seconds, and, due to the nature of the issue, to do a save data transfer instead of repeating the full one. If that does not complete either, each console's internet connection test decides: the one that fails goes to repair, and if both fail, both go. The code does not say which console has the fault.
Warnings and stop conditions
- Mediumsource verified
Nintendo recommends not repeating the full system transfer after 2217-0001 and doing a save data transfer instead.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
- Lowsource verified
If you have Animal Crossing: New Horizons save data, follow Nintendo's guide for transferring that game's data before the save data transfer.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
Symptoms and causes
Probable causes · in order
- Interrupted system transferPossible
The console offers to resume it at power on; Nintendo asks you to cancel it and not repeat it, moving to a save data transfer.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
- One console without internet connectionPossible
Seen in the connection test: the console that fails to connect is the one Nintendo sends to repair.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
- Fault on both consolesPossible
If neither connects, or the save data transfer does not complete either, Nintendo asks for both to be repaired.
Evidence: Nintendo Switch error code 2217-0001 (Nintendo UK Support)
Virtual technician
Does 2217-0001 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Nintendo Switch error code 2217-0001 (Nintendo UK Support)
Nintendo UK Support · 2026 · official_doc
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