- Gaming and consoles
- Nintendo Switch
2618-0513
Nintendo Switch 2618-0513: online matchmaking fails
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
2618-0513 means matchmaking could not be completed, usually because your network is not optimal for peer to peer connections, due to the ISP, connection speed or NAT type. Try matchmaking again before changing anything.
Safety first
Stop and check this first
- A router factory reset erases its settings, including the network name and password. Nintendo leaves firmware updates and resets to the router manufacturer.
Safe checks you can perform
- Try the matchmaking again
Leave these tasks to a qualified professional
- Do not attempt this professional task: Router manufacturer
- Do not attempt this professional task: Your internet provider
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Router manufacturer
What they doIf you still cannot connect after Nintendo's matchmaking steps, Nintendo suggests contacting the router's manufacturer for help with updating the router's firmware and resetting it to factory default settings.
They must show youthe firmware version before and after the update.
In writingwhat they changed on the router and whether a factory reset was done.
Your internet provider
What they doNintendo names the ISP and connection speed among the reasons a network is not optimal for peer to peer connections. The provider can check the line and the equipment it supplies.
They must show youthe result of their line or speed check.
In writingwhat they found and any change they made, with the date.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Try the matchmaking again
- Who:
- you.
- How:
- repeat the matchmaking a few times and note whether it fails every time, only sometimes, or only with one specific player.
- Result that matters:
- the pattern of failures.
- If it connects on a later try:
- it was a one-off and no change is needed.
- If it fails every time or with one player:
- follow Nintendo's online matchmaking troubleshooting steps.
- Evidence to keep:
- list of attempts with time, game and result.
Evidence: Nintendo Switch error code 2618-0513 (Nintendo UK Support)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Nintendo
- Product type
- Nintendo Switch
Known code variants
- error 2618-0513 Nintendo Switch
- Nintendo 2618-0513
- Nintendo error 2618-0513
- Nintendo Switch 2618-0513
- Switch 2 2618-0513
- Switch error code 2618-0513
What it means
Nintendo shows 2618-0513 when you cannot complete the matchmaking process on Nintendo Switch 2 or Nintendo Switch. It generally indicates that your network is not optimal for peer to peer connections, which may be due to the internet service provider, the connection speed or the network's NAT type. Nintendo's first step is simply to try again. If it fails every time, or with one specific player, follow Nintendo's online matchmaking troubleshooting; if you still cannot connect, the router or network environment is the likely issue.
Warnings and stop conditions
- Mediumeditorial warning
A router factory reset erases its settings, including the network name and password. Nintendo leaves firmware updates and resets to the router manufacturer.
Evidence: Nintendo Switch error code 2618-0513 (Nintendo UK Support)
Symptoms and causes
Probable causes · in order
- Network not suited to peer to peer connectionsCommon
Nintendo's general explanation. The console can be online and still fail to connect directly with other players.
Evidence: Nintendo Switch error code 2618-0513 (Nintendo UK Support)
- NAT type of the networkPossible
Nintendo names the NAT type as one factor, which depends on the router and the network.
Evidence: Nintendo Switch error code 2618-0513 (Nintendo UK Support)
- Internet provider or connection speedPossible
Nintendo also points at the ISP and the connection speed as possible reasons.
Evidence: Nintendo Switch error code 2618-0513 (Nintendo UK Support)
- One-off matchmaking failurePossible
Nintendo says you may be able to connect after trying again, so a single failure is not yet a network problem.
Evidence: Nintendo Switch error code 2618-0513 (Nintendo UK Support)
Virtual technician
Does 2618-0513 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Nintendo Switch error code 2618-0513 (Nintendo UK Support)
Nintendo UK Support · 2026 · official_doc
Was this entry useful?