- Gaming and consoles
- Nintendo Switch
2813-2470
Nintendo Switch 2813-2470: eShop credit card payment fails
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
2813-2470 appears when a Nintendo eShop purchase with a credit card fails. If you used saved card details, delete them and enter them again; otherwise check the name, billing address and security code you entered.
Safety first
Stop and check this first
- Never give your card number or security code to anyone who contacts you about this error. Nintendo's steps only ask you to re-enter them yourself in Nintendo eShop.
Safe checks you can perform
- Delete the saved card and enter it again
- Check the details you type
Leave these tasks to a qualified professional
- Do not attempt this professional task: Card issuer (bank or card company)
- Do not attempt this professional task: What to tell the card issuer
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Card issuer (bank or card company)
What they doIf the purchase fails with correct details and without saved information, Nintendo says it may be an issue with the card and to check with the bank or company that issued it.
They must show youwhether they declined or blocked the Nintendo eShop payment and why.
In writingthe reason for the decline and what they changed, if anything.
What to tell the card issuer
What they doGive the issuer the date and time of the failed attempt, the merchant (Nintendo eShop), the amount and the code 2813-2470, without sharing the full card number or security code with anyone else.
They must show youthe record of the attempt on their side.
In writingthe reference of your call or message.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Delete the saved card and enter it again
- Who:
- you, the cardholder.
- How:
- if you were using saved credit card information, delete it in Nintendo eShop and enter the card again.
- Result that matters:
- whether the purchase goes through.
- If it does:
- the saved information was the problem.
- If only the saved card keeps failing:
- buy without saving it and try saving it again later.
- Evidence to keep:
- date of the attempt and the result.
Evidence: Nintendo Switch error code 2813-2470 (Nintendo UK Support)
Check the details you type
- Who:
- you, the cardholder.
- How:
- when not using saved information, check the name, billing address and security code exactly as the card issuer has them.
- Result that matters:
- whether the purchase works with corrected details.
- If it works:
- a typing or address mismatch was the cause.
- If it fails:
- ask the card issuer, or use another card, PayPal or a prepaid Nintendo eShop card.
- Evidence to keep:
- which fields you corrected.
Enter card details only in Nintendo eShop on your own console and never share them with anyone.
Evidence: Nintendo Switch error code 2813-2470 (Nintendo UK Support)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Nintendo
- Product type
- Nintendo Switch
Known code variants
- error 2813-2470 Nintendo Switch
- Nintendo 2813-2470
- Nintendo error 2813-2470
- Nintendo Switch 2813-2470
- Switch 2 2813-2470
- Switch error code 2813-2470
What it means
Nintendo shows 2813-2470 when you cannot make a Nintendo eShop purchase with a credit card. Its steps split by how the card was used. With saved card information: delete it and enter it again; if only the saved card keeps failing, buy without saving the card and try saving it later. Without saved information: check the name, billing address and security code are correct; if it still fails it may be an issue with the card, so check with the bank or company that issued it, try another card or use PayPal or a prepaid Nintendo eShop card.
Warnings and stop conditions
- Mediumeditorial warning
Never give your card number or security code to anyone who contacts you about this error. Nintendo's steps only ask you to re-enter them yourself in Nintendo eShop.
Evidence: Nintendo Switch error code 2813-2470 (Nintendo UK Support)
Symptoms and causes
Probable causes · in order
- Problem with saved card informationCommon
Nintendo's first branch. Deleting the saved card and entering it again clears it; if only the saved card fails, buy without saving it for now.
Evidence: Nintendo Switch error code 2813-2470 (Nintendo UK Support)
- Card details entered incorrectlyPossible
Without saved information, Nintendo asks you to check the name, billing address and security code.
Evidence: Nintendo Switch error code 2813-2470 (Nintendo UK Support)
- Issue with the card itselfPossible
If correct details still fail, Nintendo says it may be an issue related to the credit card, which the issuer can explain.
Evidence: Nintendo Switch error code 2813-2470 (Nintendo UK Support)
Virtual technician
Does 2813-2470 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Nintendo Switch error code 2813-2470 (Nintendo UK Support)
Nintendo UK Support · 2026 · official_doc
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