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  • Nintendo Switch

9001-1470

Nintendo Switch 9001-1470: PayPal purchase fails on website

Verified with sources1 sourceReviewed Oct 4, 2026
Technician coming? See the 2 steps they must show you
Nintendo Switch (OLED model) console with white Joy-Con
PantheraLeo1359531CC BY 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Low

Quick answer

9001-1470 appears when buying a game on the official Nintendo website with PayPal. Nintendo's alternative is to pay with another payment method, such as a credit card, and to contact PayPal customer support if the error persists.

Safety first

Stop and check this first

  • Never share your PayPal password or security codes with anyone who contacts you about this error. Nintendo's page only sends you to PayPal's own customer support.

Safe checks you can perform

  • Pay with another payment method
  • Note the failed PayPal attempt

Leave these tasks to a qualified professional

  • Do not attempt this professional task: PayPal customer support
  • Do not attempt this professional task: What to tell PayPal

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. PayPal customer support

    What they doIf 9001-1470 persists, Nintendo asks you to contact PayPal customer support for further assistance.

    They must show youwhether PayPal blocked or declined the payment to the Nintendo website and why.

    In writingthe reason they give and any change on your PayPal account.

  2. What to tell PayPal

    What they doGive PayPal the date and time of the attempt, the merchant (the official Nintendo website), the amount and the code 9001-1470.

    They must show youthe attempt in their records.

    In writingthe reference of your contact.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Pay with another payment method

    No special tools

    Who:
    you, the account holder.
    How:
    repeat the purchase on the official Nintendo website and choose another payment method, such as a credit card.
    Result that matters:
    whether the purchase completes without PayPal.
    If it completes:
    the issue was limited to the PayPal payment.
    If you want to keep using PayPal:
    contact PayPal customer support.
    Evidence to keep:
    date of each attempt and the method used.

    Evidence: Nintendo Switch error code 9001-1470 (Nintendo UK Support)

  2. Note the failed PayPal attempt

    No special tools

    Who:
    you.
    How:
    write down the date, time and amount of the failed PayPal purchase and take a screenshot of the error with 9001-1470.
    Result that matters:
    a clear record of the attempt.
    If PayPal shows a payment that Nintendo did not complete:
    mention it to PayPal.
    If nothing was charged:
    the record still helps PayPal find the attempt.
    Evidence to keep:
    screenshot and notes of the attempt.

    Evidence: Nintendo Switch error code 9001-1470 (Nintendo UK Support)

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Gaming and consoles
Brand
Nintendo
Product type
Nintendo Switch

Known code variants

  • error 9001-1470 Nintendo Switch
  • Nintendo 9001-1470
  • Nintendo error 9001-1470
  • Nintendo Switch 9001-1470
  • Switch 2 9001-1470
  • Switch error code 9001-1470

What it means

Nintendo documents 9001-1470 for purchases of games on the official Nintendo website when PayPal is the payment method. The page gives no cause on the Nintendo side and no console step. Its two answers are to use another of the payment methods the website accepts, such as a credit card, and, if the error persists, to contact PayPal customer support. Because the error appears in the website checkout with PayPal, it is not a console fault and nothing on the Nintendo Switch needs resetting.

Warnings and stop conditions

  • Mediumeditorial warning

    Never share your PayPal password or security codes with anyone who contacts you about this error. Nintendo's page only sends you to PayPal's own customer support.

    Evidence: Nintendo Switch error code 9001-1470 (Nintendo UK Support)

Symptoms and causes

Probable causes · in order

  • Issue with the PayPal paymentCommon

    Nintendo sends the persistent case to PayPal customer support, which places the issue on the PayPal side of the payment.

    Evidence: Nintendo Switch error code 9001-1470 (Nintendo UK Support)

  • Payment method used in the website checkoutPossible

    The page ties the code to paying with PayPal on the official Nintendo website; another payment method is Nintendo's way around it.

    Evidence: Nintendo Switch error code 9001-1470 (Nintendo UK Support)

Virtual technician

Does 9001-1470 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    Nintendo Switch error code 9001-1470 (Nintendo UK Support)

    Nintendo UK Support · 2026 · official_doc

Sources: Nintendo Switch error code 9001-1470 (Nintendo UK Support)reviewed 2026-10-04 · verified

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