- Gaming and consoles
- PlayStation 5
CE-106485-4
PlayStation CE-106485-4 on PS5: problem reading system or app data
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
The PS5 may have a problem reading the system software or application data. Sony's fix is to update the system software to the latest version, from Settings or, if that fails, from a USB drive in Safe Mode.
Safety first
Stop and check this first
- In Safe Mode choose Update System Software, not Reset PS5 or Reset PS5 (Reinstall System Software): Sony says both delete all user data.
Safe checks you can perform
- Check the system software version
- Update from Settings
- Update from a USB drive in Safe Mode
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Check the system software version
- Who:
- you.
- How:
- go to Settings > System > System Software > Console Information.
- Result that matters:
- whether Up to date is shown under the version.
- If it is not up to date:
- update it.
- If it is up to date and the error continues:
- contact PlayStation Support with the version shown.
- Evidence to keep:
- screenshot of Console Information.
Evidence: How to check for updates on PS5 consoles and PS4 consoles · PS5 error code CE-106485-4 (PlayStation Support)
Update from Settings
- Who:
- you.
- How:
- go to Settings > System > System Software > System Software Update and Settings and select Update System Software. If the download sticks, press the PS button, open Downloads/Uploads, select View Error Info and then Try Again.
- Result that matters:
- whether the update installs and the error stops.
- If it installs and the error stops:
- outdated software was the cause.
- If downloads fail several times:
- update from a USB drive.
- Evidence to keep:
- version before and after, and any download error shown.
Evidence: How to update system software on a PS5 console · PS5 error code CE-106485-4 (PlayStation Support)
Update from a USB drive in Safe Mode
- Who:
- you, with a PC or Mac and a USB drive formatted as FAT32 or exFAT.
- How:
- create a folder PS5 with a folder UPDATE inside, save the file from PlayStation's PS5 update page there as PS5UPDATE.PUP, plug the drive in, start Safe Mode by holding the power button until the second beep and select Update System Software > Update from USB Storage Device > OK.
- Result that matters:
- whether the console installs the update from the drive.
- If it installs:
- the download on the console was the problem.
- If the file is not recognised:
- check folder and file names in uppercase. If it still fails, contact PlayStation Support; the code alone does not prove a broken part.
- Evidence to keep:
- photo of the drive's folder structure and any Safe Mode error.
Evidence: How to update system software on a PS5 console · How to use Safe Mode on PS5 consoles and PS4 consoles · PS5 error code CE-106485-4 (PlayStation Support)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- PlayStation
- Product type
- PlayStation 5
Known code variants
- error CE-106485-4 PlayStation 5
- PlayStation 5 CE-106485-4
- PlayStation 5 error code CE-106485-4
- PlayStation CE-106485-4
- PlayStation error CE-106485-4
- PS5 CE-106485-4
- PS5 error CE-106485-4
- There may be a problem reading the system software or application data CE-106485-4
What it means
Sony shows CE-106485-4 on PS5 when there may be a problem reading the system software or application data, and its only step is updating the system software to the latest version. Sony's PS5 update guide adds how to update from Settings, how to retry a stuck download and how to update from a USB drive in Safe Mode. The code does not say which data could not be read and does not show that the console storage is faulty.
Warnings and stop conditions
- Mediumsource verified
In Safe Mode choose Update System Software, not Reset PS5 or Reset PS5 (Reinstall System Software): Sony says both delete all user data.
Evidence: How to use Safe Mode on PS5 consoles and PS4 consoles
Symptoms and causes
Probable causes · in order
- Outdated system softwarePossible
Sony's single step for this code is the update. If the error stops once Console Information shows Up to date, that was the cause.
Evidence: How to check for updates on PS5 consoles and PS4 consoles · PS5 error code CE-106485-4 (PlayStation Support)
- Application data that cannot be readPossible
Named in Sony's message. The page gives no separate step for it, so treat it as a case for PlayStation Support if the update does not help.
Evidence: PS5 error code CE-106485-4 (PlayStation Support)
Virtual technician
Does CE-106485-4 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
How to update system software on a PS5 console
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 2
How to check for updates on PS5 consoles and PS4 consoles
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 3
How to use Safe Mode on PS5 consoles and PS4 consoles
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 4
PS5 error code CE-106485-4 (PlayStation Support)
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
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