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CE-107622-8

PlayStation CE-107622-8 on PS5: failed to launch the application

Verified with sources5 sourcesReviewed Oct 4, 2026
Technician coming? See the 2 steps they must show you
PlayStation 5 console with DualSense controller
Soberian (this retouched file) Osh33m (original photograph)CC BY-SA 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Low

Quick answer

The PS5 could not start the game or application, possibly because its update was not applied properly. Restart the console and launch it again; if it still fails, delete the content and reinstall it.

Safety first

Stop and check this first

  • Deleting the game removes its install data, not your purchases. If saves are not in cloud or on USB, keep them first.

Safe checks you can perform

  • Restart the console and open the application again
  • Check for a game update
  • Delete the content and reinstall it

Leave these tasks to a qualified professional

  • Do not attempt this professional task: PlayStation Support
  • Do not attempt this professional task: PlayStation Repairs diagnostic tool

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. PlayStation Support

    What they doIf the application still will not start after a reinstall, the support team reviews the licence and the CE-107622-8 case.

    They must show youwhat they checked on the account and licence.

    In writingcase number, date and proposed solution.

  2. PlayStation Repairs diagnostic tool

    What they doIf several applications fail to start, the PlayStation Repairs diagnosis assesses whether the console is the problem.

    They must show youthe diagnosis result.

    In writingrequest number and the list of affected applications.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Restart the console and open the application again

    No special tools

    Who:
    you.
    How:
    restart the PS5 from the control center and launch the application again.
    Result that matters:
    it starts without the code.
    If it starts:
    the update was applied on restart.
    If CE-107622-8 returns:
    check the game version.
    Evidence to keep:
    Application name and whether the code came back.

    Evidence: PS5 error code CE-107622-8 (PlayStation Support)

  2. Check for a game update

    No special tools

    Who:
    you.
    How:
    highlight the game on the home screen, press the options button and choose Check for Update. If one is available, follow the on-screen instructions.
    Result that matters:
    the application is on its latest version.
    If there was an update and it now starts:
    that version was missing.
    If it was already current and still fails:
    the data may be damaged.
    Evidence to keep:
    Version shown before and after.

    Evidence: How to check for updates on PS5 consoles and PS4 consoles

  3. Delete the content and reinstall it

    No special tools

    Who:
    you.
    How:
    select the application, press the options button and choose Delete. Then reinstall it from your game library; purchases can be downloaded again.
    Result that matters:
    the fresh install starts.
    If it starts:
    the previous data was corrupted.
    If it fails the same way on a clean install:
    ask PlayStation for help.
    Evidence to keep:
    Date of the reinstall and the result.

    Evidence: How to manage PS5 console storage space · PS5 error code CE-107622-8 (PlayStation Support)

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Gaming and consoles
Brand
PlayStation
Product type
PlayStation 5

Known code variants

  • código de error CE-107622-8 PS5
  • error al iniciar la aplicación CE-107622-8
  • error CE-107622-8 PlayStation 5
  • failed to launch the application CE-107622-8
  • PlayStation 5 CE-107622-8
  • PlayStation 5 error code CE-107622-8
  • PlayStation CE-107622-8
  • PlayStation error CE-107622-8
  • PS5 CE-107622-8
  • PS5 error CE-107622-8

What it means

Sony explains that CE-107622-8 can appear when the update file was not applied properly as the application started. If a restart does not help, Sony considers the game data may be corrupted and asks you to delete and reinstall it. The checks separate a temporary console state, a half-applied update and damaged data in storage. The code concerns one application and does not point to a console fault.

Warnings and stop conditions

  • Loweditorial warning

    Deleting the game removes its install data, not your purchases. If saves are not in cloud or on USB, keep them first.

    Evidence: How to manage PS5 console storage space

Symptoms and causes

Probable causes · in order

  • Update not applied properlyCommon

    Sony names it as the direct cause. If the application starts after a restart, the update finished applying.

    Evidence: PS5 error code CE-107622-8 (PlayStation Support)

  • Corrupted game dataPossible

    If the restart does not help but the game starts after deleting and reinstalling it, the data on the console was damaged.

    Evidence: How to manage PS5 console storage space · PS5 error code CE-107622-8 (PlayStation Support)

  • Pending game versionPossible

    Checking for an update from the options menu confirms whether a version is still waiting before reinstalling everything.

    Evidence: How to check for updates on PS5 consoles and PS4 consoles

Virtual technician

Does CE-107622-8 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    How to manage PS5 console storage space

    Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc

  2. 2

    How to check for updates on PS5 consoles and PS4 consoles

    Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc

  3. 3

    How to use Safe Mode on PS5 consoles and PS4 consoles

    Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc

  4. 4

    PS5 error code CE-107622-8 (PlayStation Support)

    Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc

  5. 5

    How to restore licenses on PlayStation consoles

    Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc

Sources: How to manage PS5 console storage space · How to check for updates on PS5 consoles and PS4 consoles · How to use Safe Mode on PS5 consoles and PS4 consoles · PS5 error code CE-107622-8 (PlayStation Support) · How to restore licenses on PlayStation consolesreviewed 2026-10-04 · verified

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