- Gaming and consoles
- PlayStation 5
CE-107750-0
PlayStation CE-107750-0 on PS5: error while playing a game
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
An error happened while you were playing on the PS5. Turn off the console, unplug the power cable for five minutes and turn it back on; then update the game and the system software before reinstalling the game.
Safety first
Stop and check this first
- Reset Your Console erases all data on console storage. Back up first, and do not turn off the PS5 while backing up or restoring.
- After restoring a backup, enable Console Sharing and Offline Play again so you do not lose access to subscriptions and content.
Safe checks you can perform
- Cut the power for five minutes
- Update the game and the system software
- Reinstall the game and rebuild the database
- Back up and reset the console
Leave these tasks to a qualified professional
- Do not attempt this professional task: PlayStation Repairs diagnostic tool
- Do not attempt this professional task: Repair through PlayStation Repairs
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
PlayStation Repairs diagnostic tool
What they doIf the error repeats even after resetting the console, the PlayStation Repairs diagnosis records CE-107750-0 and the steps taken.
They must show youat which diagnosis step the repair was proposed.
In writingrequest number, date and the games where the code appears.
Repair through PlayStation Repairs
What they doIf a repair is agreed, Sony's service checks the console in the workshop. Do not open it or handle its power supply.
They must show youthe play test they ran after the repair.
In writingwhat was repaired or replaced, part reference and reason.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Cut the power for five minutes
- Who:
- you.
- How:
- turn off the PS5 and unplug the power cable. Wait five minutes, plug it back in and turn the console on.
- Result that matters:
- the game runs without the code.
- If it runs:
- it was a temporary console state.
- If CE-107750-0 returns:
- check the versions.
- Evidence to keep:
- Time of the power cut and the point in the game where the error appeared.
Evidence: PS5 error code CE-107750-0 (PlayStation Support)
Update the game and the system software
- Who:
- you.
- How:
- on the game press the options button > Check for Update. For the system, go to Settings > System > System Software > System Software Update and Settings.
- Result that matters:
- both are on the latest version.
- If the error disappears:
- an update was missing.
- If it continues:
- the game data is the next step.
- Evidence to keep:
- Game and system versions.
Evidence: How to update system software on a PS5 console · How to check for updates on PS5 consoles and PS4 consoles · PS5 error code CE-107750-0 (PlayStation Support)
Reinstall the game and rebuild the database
- Who:
- you, with the controller connected by USB for Safe Mode.
- How:
- delete the game in Settings > Storage and install it again. If it still fails, enter Safe Mode (second beep) and choose Clear Cache and Rebuild Database > Rebuild Database.
- Result that matters:
- the game runs after each step.
- If it runs after the reinstall:
- the data was damaged.
- If it only improves after the rebuild:
- the content index was the cause.
- Evidence to keep:
- Which step fixed it and its date.
Evidence: How to manage PS5 console storage space · How to use Safe Mode on PS5 consoles and PS4 consoles · PS5 error code CE-107750-0 (PlayStation Support)
Back up and reset the console
- Who:
- you, with a USB drive formatted as FAT32 or exFAT.
- How:
- make the backup in Settings > System > System Software > Back Up and Restore. When it finishes, go to Settings > System > System Software > Reset Options > Reset Your Console and install the game again.
- Result that matters:
- the game runs on a freshly reset console.
- If it runs:
- the problem was in the system data.
- If it fails the same way:
- the next step is PlayStation Repairs.
- Evidence to keep:
- Backup complete confirmation and date of the reset.
Resetting the console erases all its data. Only do it with the backup finished, and do not turn the console off during the backup.
Evidence: PS5 error code CE-107750-0 (PlayStation Support) · How to back up and restore PS5 console data
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- PlayStation
- Product type
- PlayStation 5
Known code variants
- código de error CE-107750-0 PS5
- error al jugar al juego CE-107750-0
- error CE-107750-0 PlayStation 5
- error while playing the game CE-107750-0
- PlayStation 5 CE-107750-0
- PlayStation 5 error code CE-107750-0
- PlayStation CE-107750-0
- PlayStation error CE-107750-0
- PS5 CE-107750-0
- PS5 error CE-107750-0
What it means
CE-107750-0 appears during play. Sony proposes a ladder of steps: a five-minute power cut, the game and system software on their latest versions, a game reinstall, rebuilding the database in Safe Mode and, if the fault keeps happening, resetting the console after a backup, because that reset erases everything. Each step rules out a temporary state, an old version, damaged game data or a disordered index. The code does not identify a faulty part.
Warnings and stop conditions
- Highsource verified
Reset Your Console erases all data on console storage. Back up first, and do not turn off the PS5 while backing up or restoring.
Evidence: PS5 error code CE-107750-0 (PlayStation Support) · How to back up and restore PS5 console data
- Lowsource verified
After restoring a backup, enable Console Sharing and Offline Play again so you do not lose access to subscriptions and content.
Evidence: How to back up and restore PS5 console data
Symptoms and causes
Probable causes · in order
- Temporary console statePossible
If the game stops failing after five minutes without power, it was a temporary state and nothing more is needed.
Evidence: PS5 error code CE-107750-0 (PlayStation Support)
- Game or system not updatedPossible
If the error disappears after installing the latest game and system versions, the earlier version was the cause.
Evidence: How to update system software on a PS5 console · How to check for updates on PS5 consoles and PS4 consoles · PS5 error code CE-107750-0 (PlayStation Support)
- Damaged game dataPossible
If it is only fixed by deleting and reinstalling the game, the installed data was damaged.
Evidence: How to manage PS5 console storage space · PS5 error code CE-107750-0 (PlayStation Support)
- Database or system problemsLess common
If it persists after rebuilding the database, Sony goes as far as resetting the console after a backup.
Evidence: How to use Safe Mode on PS5 consoles and PS4 consoles · PS5 error code CE-107750-0 (PlayStation Support)
Virtual technician
Does CE-107750-0 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
How to manage PS5 console storage space
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 2
How to update system software on a PS5 console
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 3
How to check for updates on PS5 consoles and PS4 consoles
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 4
How to use Safe Mode on PS5 consoles and PS4 consoles
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 5
PS5 error code CE-107750-0 (PlayStation Support)
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
- 6
How to back up and restore PS5 console data
Sony Interactive Entertainment (playstation.com/en-us) · 2026 · official_doc
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