- Gaming and consoles
- PC games and launchers
17011
Ubisoft Connect 17011 on PC: not enough disk space to install
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
Error 17011 means there is not enough storage space on the disk where you are installing the game. Check the game's minimum requirements on Ubisoft Help, free up space and, if it persists, start Ubisoft Connect with administrator rights before downloading again.
Safety first
Stop and check this first
- Free space by uninstalling programs or moving your own files; do not delete files from Windows, Program Files or other games' folders by hand, which Ubisoft's steps do not ask for.
Safe checks you can perform
- Space required versus free space
- Free up space
- Ubisoft Connect with administrator rights
Leave these tasks to a qualified professional
- Do not attempt this professional task: Ubisoft support
- Do not attempt this professional task: PC technician for the drive
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Ubisoft support
What they doIf 17011 persists with enough free space and administrator rights, Ubisoft support reviews the install path and the download.
They must show youthe case number and what they found about the install path.
In writingthe code, the game, the drive, the free space and the steps already tried.
PC technician for the drive
What they doIf the drive shows less space than expected or Windows reports errors on it, a PC technician checks the drive's health and partitions before any data is moved.
They must show youthe result of the drive health check.
In writingthe drive model, its health status and any action taken.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Space required versus free space
- Who:
- you.
- How:
- look up the game's minimum system requirements on Ubisoft Help and compare the storage listed with the free space shown for the target drive in File Explorer (This PC).
- Result that matters:
- whether the free space reaches what the game requires.
- If it falls short:
- free space or choose another drive.
- If there is clearly enough:
- go to the administrator rights step.
- Evidence to keep:
- the required space, the free space and the drive letter.
Evidence: Error code 17011 in Ubisoft Connect PC
Free up space
- Who:
- you.
- How:
- uninstall programs and games you no longer use from Windows Settings, empty the Recycle Bin and move personal files to another drive, then check free space again.
- Result that matters:
- whether the free space now exceeds the requirement.
- If it does and the install works:
- lack of space was the cause.
- If it does and 17011 stays:
- run Ubisoft Connect as administrator.
- Evidence to keep:
- free space before and after.
Evidence: Error code 17011 in Ubisoft Connect PC
Ubisoft Connect with administrator rights
- Who:
- you.
- How:
- close Ubisoft Connect, right-click its shortcut, choose Run as administrator and download the game again.
- Result that matters:
- whether the download starts and continues without 17011.
- If it does:
- the app needed administrator rights to use the drive.
- If it still fails:
- contact Ubisoft support.
- Evidence to keep:
- the time of the attempt and the drive selected.
Evidence: Error code 17011 in Ubisoft Connect PC
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Ubisoft
- Product type
- PC games and launchers
Known code variants
- código de error 17011
- error code 17011
- ubisoft 17011
- ubisoft connect 17011
- uplay 17011
What it means
Ubisoft says error code 17011 means your system does not have enough storage space on the disk you are trying to install the game on. The space needed is listed in the game's minimum system requirements on Ubisoft Help. If the error continues after freeing enough space, Ubisoft asks to launch Ubisoft Connect with administrative rights before downloading again, which points to the app being unable to use the drive as it is. The code is about free space and access, not about a failing drive.
Warnings and stop conditions
- Loweditorial warning
Free space by uninstalling programs or moving your own files; do not delete files from Windows, Program Files or other games' folders by hand, which Ubisoft's steps do not ask for.
Evidence: Error code 17011 in Ubisoft Connect PC
Symptoms and causes
Probable causes · in order
- Not enough free space on the target diskConfirmed
Ubisoft's stated meaning of 17011. It fits if the free space on the chosen drive is below what the game's requirements list.
Evidence: Error code 17011 in Ubisoft Connect PC
- Ubisoft Connect without administrator rightsPossible
If the error continues after freeing space, Ubisoft asks to launch the app with administrative rights. It fits when space is clearly enough.
Evidence: Error code 17011 in Ubisoft Connect PC
Virtual technician
Does 17011 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Error code 17011 in Ubisoft Connect PC
Ubisoft · 2026 · official_doc
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