- Appliances
- Blood pressure monitors
Er 1
Beurer Er 1 on blood pressure monitor: pulse not recorded
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
Er 1 on a Beurer BM 64 monitor, or E 1 on the BM 27, means the device could not record your pulse in that measurement. Wait one minute, check the cuff line and repeat without moving or talking. If you have doubts about your health, speak to your doctor.
Safety first
Stop and check this first
- Failing to record a pulse is a device notice and not a conclusion about you: if you feel unwell or unsure, consult a doctor rather than pushing on with the monitor.
- Keep the one-minute gap between attempts that Beurer specifies, since retrying without a wait can bring back the same message.
Safe checks you can perform
- Wait one minute and repeat while keeping still
- Reconnect the cuff line and refit the cuff
- Check or replace the batteries
Leave these tasks to a qualified professional
- Do not attempt this professional task: Ask Beurer customer service
- Do not attempt this professional task: Measurement technique review with a professional
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Ask Beurer customer service
What they doIf Er 1 or E 1 returns after waiting, staying still and checking line and batteries, Beurer's customer service assesses the monitor.
They must show youthe repeats made, the pause left and the state of batteries and line.
In writingthe model, the exact code and whether they propose a review or replacement.
Measurement technique review with a professional
What they doAn authorised technician or the seller watches how you prepare and take the measurement, looking for movements or fits that disturb pulse detection.
They must show youa full measurement taken with the manual's procedure, with the pause and in silence.
In writingthe posture or fit corrections agreed and whether the message came back.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Wait one minute and repeat while keeping still
- Who:
- you, seated comfortably with the cuff already fitted.
- How:
- let a full minute go by without doing anything. Then start a new measurement, keep your arm still and say nothing until the monitor finishes by itself.
- Result that matters:
- the monitor finding the pulse and completing the measurement without repeating the code.
- If the measurement succeeds:
- the message came from movement or from rushing between attempts.
- If the code shows up once more:
- check the line and the cuff.
- Evidence to keep:
- a photo of the display with the code and a note of how many attempts you made and with what pause.
Evidence: Beurer BM 27 instructions for use (DE, EN, FR, ES, IT) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
Reconnect the cuff line and refit the cuff
- Who:
- you.
- How:
- unplug the cuff, push the air line back into the monitor's socket until it is firm, and put the cuff on again as your manual shows, then repeat the measurement without speaking.
- Result that matters:
- a firm connection with no play between line and monitor.
- If with the firm connection the pulse is recorded:
- there was a loose contact in the line.
- If the monitor still cannot record a pulse:
- look at the batteries.
- Evidence to keep:
- a photo of the plug seated and a note of what you adjusted on the cuff.
Evidence: Beurer BM 27 instructions for use (DE, EN, FR, ES, IT) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
Check or replace the batteries
- Who:
- you.
- How:
- see whether the nearly empty battery symbol appears. If your manual says so, reinsert the batteries or swap in new ones while checking polarity, then repeat a measurement at rest.
- Result that matters:
- ruling out weak batteries as the source of the message.
- If with fresh batteries the code no longer appears:
- the message came from the power supply.
- If it still appears with fresh batteries:
- get in touch with Beurer customer service.
- Evidence to keep:
- photos of the display and of the batteries in place, showing their orientation.
Evidence: Beurer BM 27 instructions for use (DE, EN, FR, ES, IT) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Beurer
- Product type
- Blood pressure monitors
Known code variants
- Beurer BM 27 E 1
- Beurer E 1 pulse
- Beurer E 1 pulso
- Beurer Er 1 blood pressure monitor
- Beurer Er 1 tensiómetro
- E 1
- E1
- Er 1
- Er1
What it means
Beurer's instruction manuals for the BM 64 (Er 1) and the BM 27 (E 1) define this message as a pulse that could not be recorded correctly during the measurement. It is a notice about that attempt and not data about your state of health. Other Beurer models may use different messages, and the code alone does not prove the monitor or the cuff is faulty. For any concern about your health, see your doctor: the notice does not replace their assessment.
Warnings and stop conditions
- Mediumeditorial warning
Failing to record a pulse is a device notice and not a conclusion about you: if you feel unwell or unsure, consult a doctor rather than pushing on with the monitor.
Evidence: Beurer BM 27 instructions for use (DE, EN, FR, ES, IT) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
- Loweditorial warning
Keep the one-minute gap between attempts that Beurer specifies, since retrying without a wait can bring back the same message.
Evidence: Beurer BM 27 manual de instrucciones (ES) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
Symptoms and causes
Probable causes · in order
- Moving or chatting during the measurementCommon
Beurer's remedy for this message is not to speak or move while the measurement runs, which points to agitation as the most common trigger.
Evidence: Beurer BM 27 instructions for use (DE, EN, FR, ES, IT) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
- Repeating without waiting the stated timePossible
Beurer asks for a pause of one minute before measuring again, and the BM 27 manual says to leave at least a minute between measurements, so an instant retry can bring the message back.
Evidence: Beurer BM 27 manual de instrucciones (ES) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
- Cuff line badly connectedPossible
The BM 27 manual asks you to verify that the cuff line is correctly connected when you repeat the measurement after this message.
Evidence: Beurer BM 27 manual de instrucciones (ES) · Beurer BM 27 instructions for use (DE, EN, FR, ES, IT)
- Batteries nearly flatLess common
Beurer says to check and, if necessary, replace the batteries when error messages appear, before claiming on the device.
Evidence: Beurer BM 27 instructions for use (DE, EN, FR, ES, IT) · Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
Virtual technician
Does Er 1 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Beurer BM 27 manual de instrucciones (ES)
Beurer · 2025 · official_doc
- 2
Beurer BM 27 instructions for use (DE, EN, FR, ES, IT)
Beurer · 2024 · official_doc
- 3
Beurer BM 64 instrucciones de uso (DE, EN, FR, IT, ES)
Beurer · 2026 · official_doc
Was this entry useful?