- Appliances
- Coffee machines
Rinse milk?
Krups Rinse milk? on Evidence coffee maker: milk rinsing
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
On the Krups Evidence EA89, Rinse milk? appears on screen at the end of every milk drink so you rinse the frothing system and wash the milk tube and connector in hot water. Run the rinse and dismantle the One Touch Cappuccino block after use.
Safety first
Stop and check this first
- Always complete the full automatic cleaning or descaling program: the manual warns that finishing all rinsing phases is essential to remove cleaning or descaling products that are harmful to health.
- Preparing an Americano or Hot water without first completing a milk rinsing cycle or cleaning the One Touch Cappuccino accessory can leave traces of milk in your drink.
Safe checks you can perform
- Run the milk rinse and wash the milk tube and connector
- Dismantle and wash the One Touch Cappuccino block
- Run the Milk Cleaning program from the Maintenance menu
- Clear the steam nozzle opening if blocked
Leave these tasks to a qualified professional
- Do not attempt this professional task: Contact KRUPS Customer Service if the problem persists
- Do not attempt this professional task: Authorised Krups service check for persistent loss of steam
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Contact KRUPS Customer Service if the problem persists
What they doIf milk suction or frothing problems continue after cleaning the One Touch Cappuccino block, connector, flexible pipe, and steam nozzle, contact the KRUPS Customer Service team.
They must show youthe cleaning steps completed and how the One Touch Cappuccino block behaves during a rinse cycle.
In writingyour KRUPS Customer Service case reference and the recommended next step or warranty coverage.
Authorised Krups service check for persistent loss of steam
What they doIf no steam comes out of the steam nozzle even after clearing the tip and running 5 to 10 consecutive steam cycles with high-calcium mineral water (>100 mg/l) with the Claris cartridge removed, have an authorised Krups centre inspect the machine.
They must show youthe steam output test results and the specific internal fault identified.
In writingan itemised written quote before repair and the service report of work carried out.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Run the milk rinse and wash the milk tube and connector
- Who:
- you, right after finishing your milky drink.
- How:
- when the screen indicates "Rinse milk?", run the milk rinsing cycle and systematically dismantle and clean the milk tube and connector with hot water.
- Result that matters:
- the frothing accessories rinsed clean immediately after use.
- If water flows cleanly through the block and the prompt clears:
- the post-drink rinse is complete.
- If you notice a change in milk froth quality or traces of milk in hot water:
- repeat the rinse and dismantle the full block.
- Evidence to keep:
- photo of the screen prompt and the cleaned milk tube and connector.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
Dismantle and wash the One Touch Cappuccino block
- Who:
- you, after each time the milk function is used.
- How:
- remove the milk tube, slide the front lid of the coffee and milk nozzles downwards and pull it towards you, pull the upper part of the One Touch Cappuccino block and the orange cleaning tool to remove and completely dismantle the block and connector, then wash all parts with soapy water and rinse in hot water.
- Result that matters:
- all dismantled parts clean, dry, and reassembled with the orange cleaning tool in place and the connector inserted opposite the bevelled side of the tube.
- If the reassembled block draws milk and froths normally:
- routine cleaning succeeded.
- If the block still does not suck milk:
- check that the flexible pipe is not twisted and inspect the steam nozzle.
- Evidence to keep:
- photo of the dismantled One Touch Cappuccino block parts and reassembled unit.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
Run the Milk Cleaning program from the Maintenance menu
- Who:
- you, with two containers (minimum 0.6 L) and KRUPS cleaning liquid.
- How:
- press the menu button, select "Maintenance" then "Milk Cleaning", place the containers as instructed, and follow the on-screen steps.
- Result that matters:
- the automatic Milk Cleaning program completed.
- If both cleaning and rinsing finish without error:
- the One Touch Cappuccino block is thoroughly cleaned.
- If milk suction or steam is still blocked:
- inspect and clear the steam nozzle.
- Evidence to keep:
- note of when the Milk Cleaning cycle was run and its completion.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
Clear the steam nozzle opening if blocked
- Who:
- you, using the supplied dismantling key and cleaning needle.
- How:
- dismantle the steam nozzle from its support using the dismantling key, start the rinse cycle for the One Touch Cappuccino block to remove remaining deposits, and clear the nozzle opening of any milk or limescale using the cleaning needle.
- Result that matters:
- an unobstructed steam nozzle opening.
- If steam flows freely and milk frothing resumes:
- the nozzle blockage is resolved.
- If no steam comes out even after running 5 to 10 steam cycles with high-calcium mineral water (>100 mg/l) and the Claris cartridge removed:
- reach out to the KRUPS Customer Service team for a steam circuit check.
- Evidence to keep:
- photo of the steam nozzle before and after clearing the opening.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Krups
- Product type
- Coffee machines
Known code variants
- cafetera Krups Evidence aclarado leche
- Krups Aclarado leche
- Krups coffee machine Rinse milk message
- Krups EA89 milk rinse
- Krups EA89 Rinse milk
- Krups EA89 Rinse milk prompt
- Krups Evidence One Touch Cappuccino aclarado
- Krups Evidence Rinse milk?
- Krups One Touch Cappuccino milk rinsing
- Krups Rinse milk?
- Krups ¿Aclarado leche?
What it means
According to the official Krups instructions for use for the Fully Automatic Serie EA89 (Evidence), the screen displays "Rinse milk?" at the end of each milk preparation such as a Cappuccino, Macchiato, or Frothy milk. Krups advises running this rinse after using the milk function to maintain the cleanliness of the frothing accessories, preserve milk froth quality, and prevent traces of milk from appearing in an Americano or Hot water. Other Krups model series may display different prompts, and this message by itself never proves that any component is defective.
Warnings and stop conditions
- Mediumeditorial warning
Always complete the full automatic cleaning or descaling program: the manual warns that finishing all rinsing phases is essential to remove cleaning or descaling products that are harmful to health.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
- Loweditorial warning
Preparing an Americano or Hot water without first completing a milk rinsing cycle or cleaning the One Touch Cappuccino accessory can leave traces of milk in your drink.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
Symptoms and causes
Probable causes · in order
- Normal end-of-drink prompt after preparing a milky beverageCommon
The Serie EA89 coffee machine automatically displays "Rinse milk?" after every Cappuccino, Macchiato, or Frothy milk preparation to remind you to rinse the milk circuit.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
- Milk residue left in the milk tube, connector, or One Touch Cappuccino blockPossible
Skipping rinsing or regular dismantling leaves milk deposits inside the flexible pipe, connector, or removable block, which reduces froth quality or leaves traces of milk in an Americano or Hot water.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
- Steam nozzle opening partially or completely blocked by milk or limescaleLess common
Dried milk or limescale obstructing the steam nozzle opening prevents the One Touch Cappuccino block from sucking milk properly or producing normal froth.
Evidence: Fully automatic Serie EA89 (Evidence) instructions for use
Virtual technician
Does Rinse milk? still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Fully automatic Serie EA89 (Evidence) instructions for use
Krups · 2019 · official_doc
- 2
Cafetera automática Serie EA89 (Evidence) modo de empleo
Krups · 2026 · official_doc
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