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4C

Samsung washer 4C or 4E code: water not filling

Verified with sources2 sourcesReviewed Aug 20, 2026
Technician coming? See what they must show you
Front-loading washing machine
Dany kgPublic domainImage source
Trace

Risk level

Medium

Proceed carefully and stop if the check is unclear.

Urgency

High

Quick answer

4C or 4E means water is not entering the washer correctly or quickly enough. Check the water supply and hose installation before resetting.

Safety first

Stop and check this first

  • If the washer keeps filling when it should stop, close the household water valves and request service.

Safe checks you can perform

  • Check both supply valves and hoses
  • Inspect drain-hose placement
  • Power-cycle once
  • Clean inlet mesh filters only when the layout matches

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Diagnose the internal fill system

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Diagnose the internal fill system

    What they doA qualified appliance technician should test the inlet valves, sensing and internal water path.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Check both supply valves and hoses

    No special tools

    Confirm that the hot and cold valves are fully open and their hoses are connected to the matching inlets without kinks.

    Close both valves before loosening any hose connection.

    Evidence: Samsung USA washer water-fill guide

  2. Inspect drain-hose placement

    No special tools

    Compare the visible drain-hose height and insertion with the installation guide so the washer cannot siphon while filling.

    Do not alter fixed plumbing or force the hose into the standpipe.

    Evidence: Samsung USA washer water-fill guide

  3. Power-cycle once

    No special tools

    Switch the washer off or unplug it for one minute, restore power and retry only after correcting visible supply or hose issues.

    Do not repeat resets if the machine continues filling unexpectedly.

    Evidence: Samsung USA washer water-fill guide

  4. Clean inlet mesh filters only when the layout matches

    No special tools

    Unplug the washer, close both water valves, disconnect the hoses as shown in the model guide and gently clean the accessible mesh filters before reconnecting securely.

    Stop if fittings are seized, damaged or leaking.

    Evidence: Samsung USA washer water-fill guide

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Virtual technician

Does 4C still appear after these checks?

This guided flow uses the exact code and your answers to choose a test, an expected result and the next branch.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Appliances
Brand
Samsung
Product type
Washing machines

Known code variants

  • 1 4C
  • 4E
  • E1
  • erreur 4C lave-linge
  • Error 4C Samsung
  • errore 4C lavatrice
  • Fehler 4C
  • nF
  • Samsung 4C
  • Samsung 4C2
  • Samsung 4E

What it means

Samsung associates 4C 4E E1 nF and 1 4C with a filling problem on documented models. Supply pressure hose routing inlet filters and drain-hose installation can all affect the result.

Warnings and stop conditions

  • Highsource verified

    If the washer keeps filling when it should stop, close the household water valves and request service.

    Evidence: Samsung USA washer water-fill guide

Symptoms and causes

Probable causes · in order

  • Water valves closed or supply pressure lowPossible

    The washer cannot fill correctly when the household supply is closed or insufficient.

    Evidence: Samsung USA washer water-fill guide

  • Inlet hose kinked or connected incorrectlyPossible

    Restricted or reversed hot and cold hoses can affect filling on documented models.

    Evidence: Samsung USA washer water-fill guide

  • Inlet mesh filter restrictedPossible

    Sediment at the hose connection can reduce incoming water flow.

    Evidence: Samsung USA washer water-fill guide

  • Drain hose causing siphoningPossible

    Incorrect drain-hose height or insertion can let water leave while the washer is trying to fill.

    Evidence: Samsung USA washer water-fill guide

Sources and technical references

  1. 2

    Samsung USA washer water-fill guide

    Samsung · 2025 · official_doc

Sources: Samsung USA washing machine error codes · Samsung USA washer water-fill guidereviewed 2026-08-20 · verified

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