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4C2

Samsung 4C2 on a washer: hot water at the cold inlet

Verified with sources2 sourcesReviewed Oct 4, 2026
Technician coming? See the 2 steps they must show you
Front-loading washing machine
Dany kgPublic domainImage source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Low

Quick answer

On a Samsung washer, 4C2 (also 4E2, CE or 14C2) means water entering through the cold inlet is very hot. Check the hose is connected to the cold water tap, usually the blue one.

Safety first

Stop and check this first

  • Turn the taps off before undoing the hoses: if the supply water comes out very hot, it can scald.

Safe checks you can perform

  • Exact code
  • Which tap feeds the washer
  • Two inlets: blue to blue and red to red

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Temperature measurement check
  • Do not attempt this professional task: Test wash after the work

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Temperature measurement check

    What they doOnly if the connections are right and the code returns, the technician checks the water temperature sensor and its connection with a multimeter against Samsung's specification.

    They must show youthe water connections checked and the sensor value against the specification.

    In writingwhat was measured and, if a part is replaced, its part number and the reason.

  2. Test wash after the work

    What they doTo finish, the technician runs a cold wash and checks neither 4C2 nor its variants appear.

    They must show youthe wash completed without a code.

    In writingthe test, the result and the date.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Exact code

    No special tools

    Who:
    you, no tools.
    How:
    photograph the display and note whether it reads 4C2, 4E2, 4E1, 4Ed, 14C2 or CE.
    Result that matters:
    confirming it is the inlet water temperature warning.
    If it is one of those variants:
    check the water connections.
    If it reads 4C or 4E with no number after it:
    that is a different water supply warning; see its page.
    Evidence to keep:
    photo of the display.

    Evidence: Samsung US washing machine information and error codes · What do the codes on my washing machine mean?

  2. Which tap feeds the washer

    No special tools

    Who:
    you.
    How:
    follow the inlet hose from the washer to the tap and see whether it is the cold tap, usually blue, or the hot one, usually red.
    Result that matters:
    knowing whether the washer gets cold water as Samsung requires.
    If it goes to the hot tap:
    turn both taps off, move it to the cold tap and turn it back on.
    If it already goes to the cold tap:
    if your model has two inlets, check for crossing in the next step.
    Evidence to keep:
    photo of the tap and the connected hose.

    Evidence: What do the codes on my washing machine mean?

  3. Two inlets: blue to blue and red to red

    No special tools

    Who:
    you, only if your washer has two water inlets.
    How:
    with the taps off, check the hose from the cold tap goes to the cold inlet and the hot one to the hot inlet, blue to blue and red to red, as Samsung US says.
    Result that matters:
    ruling out crossed hoses.
    If they were crossed:
    that was the cause; set them right, open the taps and try a wash.
    If they were correct and the warning remains after a wash:
    contact Samsung support.
    Evidence to keep:
    photo of the rear inlets with their hoses.

    Evidence: Samsung US washing machine information and error codes

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Appliances
Brand
Samsung
Product type
Washing machines

Known code variants

  • 14C2
  • 4E1
  • 4E2
  • 4Ed
  • CE
  • lavadora Samsung 4E2 agua caliente
  • nF1
  • Samsung lavadora 4C2
  • Samsung washer 4C2
  • Samsung washer 4E2 hot water

What it means

Samsung US groups 4C2, 4E2, CE, 14C2 and nF1 as a hot/cold error: water from the cold supply is extremely hot, which happens when the supply hoses are swapped. It adds that this code does not indicate service is needed. Samsung UK describes it as a water temperature issue (4C2, 4E1, 4E2, 4Ed) and asks you to check the hose is on the cold supply, the blue tap. If the connection is right and the warning returns, it points to how the washer measures water temperature.

Warnings and stop conditions

  • Loweditorial warning

    Turn the taps off before undoing the hoses: if the supply water comes out very hot, it can scald.

    Evidence: Samsung US washing machine information and error codes

Symptoms and causes

Probable causes · in order

  • Hose on the hot water tapCommon

    On single inlet washers, the hose connected to the red or hot water tap. Seen by checking which tap feeds the washer.

    Evidence: Samsung US washing machine information and error codes · What do the codes on my washing machine mean?

  • Crossed hoses on two inlet modelsCommon

    The cause Samsung US describes: cold on the hot inlet and hot on the cold one. Only applies if your washer has two inlets.

    Evidence: Samsung US washing machine information and error codes

  • Washer temperature measurementPossible

    If the connections are right and the code stays, the washer's temperature reading is the suspect and the technician checks it.

    Evidence: What do the codes on my washing machine mean?

Virtual technician

Does 4C2 still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    Samsung US washing machine information and error codes

    Samsung Electronics · 2026 · official_doc

  2. 2

    What do the codes on my washing machine mean?

    Samsung · 2026 · official_doc

Sources: Samsung US washing machine information and error codes · What do the codes on my washing machine mean?reviewed 2026-10-04 · verified

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