- Appliances
- Washing machines
E20
Teka E20 on a washing machine: drain pump electrical fault
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
On Teka washing machines in the TKD range, E20 means drain pump failure: Teka says to check the pump winding, a job for the technician. Check the power, restart the programme once and, if E20 returns, call the Official Technical Service.
Safety first
Stop and check this first
- Do not take the drain pump apart or measure its winding: it is connected to mains voltage. That check is for the Teka Official Technical Service.
Safe checks you can perform
- Confirm the code is E20 and not E21
- Power and programme restart
- Leave the washer safe until the visit
Leave these tasks to a qualified professional
- Do not attempt this professional task: Measuring the pump winding
- Do not attempt this professional task: Test drain after the repair
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Measuring the pump winding
What they doThe technician measures the drain pump winding (230 V, impedance of about 150 to 250 ohms according to the manual) and tests the pump with the service test before replacing it.
They must show youthe measured winding value and the result of the drain test.
In writingthe measurement, the part replaced if any with its reference and the reason.
Test drain after the repair
What they doWhen finished, the technician runs a programme with drain and spin and checks that the tub empties without E20 returning.
They must show youa complete drain without E20 and an empty tub.
In writingthe test done, the result and the date.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Confirm the code is E20 and not E21
- Who:
- you, looking at the display.
- How:
- look carefully at the number. In the Teka table, E21 is drain time exceeded and can be caused by a pinched drain hose, which you can check yourself; E20 is the pump failure, an electrical check.
- Result that matters:
- knowing which check applies.
- If it is E21:
- check that the drain hose is not pinched.
- If it is E20:
- go on to the power and restart.
- Evidence to keep:
- photo of the display showing the code.
Evidence: Teka Service Manual MSWM15043 EN SPA washing machines (TKD)
Power and programme restart
- Who:
- you.
- How:
- check that the power and the water supply have not been cut, as Teka Spain asks when the washer stops during the wash, and restart the programme once only.
- Result that matters:
- ruling out a brief cut before suspecting the pump.
- If the washer drains and finishes without E20:
- watch the next washes.
- If E20 returns:
- do not run more programmes and contact the Teka Official Technical Service.
- Evidence to keep:
- note of when E20 appeared and at which stage of the programme.
Evidence: Teka España soporte: La lavadora se ha parado durante el ciclo del lavado, ¿a qué se debe?
Leave the washer safe until the visit
- Who:
- you.
- How:
- if E20 returns and water is left inside, do not force the door. Switch off and unplug the washer, turn off the tap and note the model on the rating plate (TKD range) for the technician.
- Result that matters:
- the washer with no power and no water supply until the repair.
- If it is a TKD model:
- this meaning of E20 applies to your washer.
- If it is another model:
- the meaning may differ; check the manual for your model.
- Evidence to keep:
- photo of the rating plate with the model and serial number.
Evidence: Teka Service Manual MSWM15043 EN SPA washing machines (TKD)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Teka
- Product type
- Washing machines
Known code variants
- E 20
- E-20
- E20
- error E20 lavadora Teka
- lavadora Teka bomba de desagüe E20
- lavadora Teka no desagua E20
- Teka lavadora E20
- Teka TKD E20
- Teka washer drain pump failure
- Teka washer error E20
- Teka washer not draining E20
- Teka washing machine E20
What it means
Teka's service manual MSWM15043 for the SPA washing machine range (TKD 1270, 1280, 1480, 1490 and TKD 1610 WD) defines E20 as drain pump failure and, as the check, says to test the pump winding. It is not the same as E21, which is drain time exceeded and points to a pinched drain hose or a blocked pump. E20 points to the electrical side of the pump, which the technician measures. Codes differ in other Teka ranges. The code alone never proves a part is faulty.
Warnings and stop conditions
- Mediumeditorial warning
Do not take the drain pump apart or measure its winding: it is connected to mains voltage. That check is for the Teka Official Technical Service.
Evidence: Teka Service Manual MSWM15043 EN SPA washing machines (TKD)
Symptoms and causes
Probable causes · in order
- Open circuit in the pump windingCommon
This is what the service manual gives for E20: the drain pump is reported as failed and its winding must be measured, which should read about 150 to 250 ohms.
Evidence: Teka Manual de Servicio MSWM15043 ES gama lavadoras SPA (TKD) · Teka Service Manual MSWM15043 EN SPA washing machines (TKD)
- Brief power cut during the washLess common
Teka Spain asks you to check whether the power was cut when the washer stops mid cycle, and to restart the programme before calling the service.
Evidence: Teka España soporte: La lavadora se ha parado durante el ciclo del lavado, ¿a qué se debe?
Virtual technician
Does E20 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Teka Manual de Servicio MSWM15043 ES gama lavadoras SPA (TKD)
Teka · 2020 · manual
- 2
Teka Service Manual MSWM15043 EN SPA washing machines (TKD)
Teka · 2020 · manual
- 3
Teka España soporte: La lavadora se ha parado durante el ciclo del lavado, ¿a qué se debe?
Teka · 2026 · official_doc
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