- Printers
- Laser printer
waste-toner-full
Konica Minolta waste-toner-full on laser printer: waste box
Risk level
Low
Usually safe to check without specialist tools.
Urgency
High
Quick answer
When the Waste Toner Bottle becomes full on a Konica Minolta bizhub laser printer, the machine stops printing and displays a prompt to replace it. Installing a new Waste Toner Bottle behind the Front Door automatically restarts printing.
Safety first
Stop and check this first
- Do not incline the Waste Toner Bottle when removing it to prevent spills, never force it open, and never throw a toner container into an open flame because hot toner may scatter and cause burns.
- If toner gets into your eyes, immediately rinse them with running water for over 15 minutes and seek medical advice if irritation persists; if inhaled, move to fresh air and gargle repeatedly with plenty of water.
Safe checks you can perform
- Tap Start Guidance on the touch panel and open the Front Door
- Press up to unlock and pull out the Waste Toner Bottle by both handles without tilting it
- Push the new Waste Toner Bottle to the back to lock it and close the Front Door
Leave these tasks to a qualified professional
- Do not attempt this professional task: Replace the Waste Toner Bottle and recover the used container under maintenance contract
- Do not attempt this professional task: Inspect the waste toner lock and sensor if the full message persists with a new bottle
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Replace the Waste Toner Bottle and recover the used container under maintenance contract
What they doWhere the maintenance contract covers consumables or the operator prefers service handling, the authorized service representative installs the new Waste Toner Bottle and recovers the used unit for recycling.
They must show youthe new Waste Toner Bottle locked in place and printing resumed on the machine.
In writingthe Waste Toner Bottle replacement and recovery of the used container.
Inspect the waste toner lock and sensor if the full message persists with a new bottle
What they doIf the machine does not restart printing after a new Waste Toner Bottle is pushed to the back and locked behind the Front Door, the service representative inspects the holder and sensor.
They must show youproper seating and detection of the Waste Toner Bottle and normal print resumption.
In writingthe inspection performed on the waste toner receptacle and verification test.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Tap Start Guidance on the touch panel and open the Front Door
- Who:
- Operator when printing stops due to a full Waste Toner Bottle.
- How:
- Tap [Start Guidance] on the touch panel to check the replacement procedure, prepare the plastic bag from the new replacement package box, and open the Front Door.
- Result that matters:
- The Waste Toner Bottle and its side handles are accessible behind the Front Door.
- If a new replacement Waste Toner Bottle is available under your maintenance contract:
- proceed with the unlocking and removal steps.
- If your maintenance contract assigns replacement to service personnel or no spare bottle is on hand:
- request service replacement and never attempt to empty or reuse the full bottle.
- Evidence to keep:
- Full Waste Toner Bottle prompt on screen and new replacement box ready.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
Press up to unlock and pull out the Waste Toner Bottle by both handles without tilting it
- Who:
- Operator performing Steps 2, 3, and 4 of the replacement procedure.
- How:
- Press up the Waste Toner Bottle to unlock it, hold the handles on the right and left sides, and carefully pull it out level; place the used bottle in the plastic bag included in the package and store it in the package box.
- Result that matters:
- The full Waste Toner Bottle is removed cleanly without spilling waste toner inside the machine.
- If any toner lands on your skin or clothing during removal:
- wash thoroughly with soap and water.
- If you are disposing of the used Waste Toner Bottle:
- use the recovery service or follow the regulations in your region.
- Evidence to keep:
- Used Waste Toner Bottle sealed inside the plastic bag and package box.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
Push the new Waste Toner Bottle to the back to lock it and close the Front Door
- Who:
- Operator completing Steps 5 and 6 of the replacement procedure.
- How:
- Take the new Waste Toner Bottle out of the package box, push it all the way to the back to lock it in place, and close the Front Door.
- Result that matters:
- The machine locks the new Waste Toner Bottle in position, clears the prompt, and restarts printing.
- If the prompt does not clear after closing the Front Door:
- reopen the Front Door and push the bottle firmly to the back until it locks.
- If the full Waste Toner Bottle message persists with a new locked bottle:
- contact your service representative to inspect the waste bottle holder.
- Evidence to keep:
- Printing automatically restarted after closing the Front Door.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Konica Minolta
- Product type
- Laser printer
Known code variants
- Reemplazo de una botella de tóner residual
- Replacing a Waste Toner Bottle
- Replacing the Waste toner box
- Si el depósito de tóner residual está lleno
- Si la botella de tóner residual está llena
- Sustitución del Caja de tóner residual
- When the Waste Toner Bottle is full
- When the Waste Toner Box is full
What it means
According to the Konica Minolta bizhub C3851FS, C3851, and C3351 User's Guide (2016 edition), when the Waste Toner Bottle is full the machine stops printing and displays a replacement prompt message according to the maintenance contract, with on-screen instructions available via [Start Guidance]. Printing restarts automatically once the Waste Toner Bottle is replaced and the Front Door is closed. Other Konica Minolta models may refer to a Waste Toner Box, and this message alone never proves an internal component is faulty.
Warnings and stop conditions
- Highsource verified
Do not incline the Waste Toner Bottle when removing it to prevent spills, never force it open, and never throw a toner container into an open flame because hot toner may scatter and cause burns.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
- Mediumsource verified
If toner gets into your eyes, immediately rinse them with running water for over 15 minutes and seek medical advice if irritation persists; if inhaled, move to fresh air and gargle repeatedly with plenty of water.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
Symptoms and causes
Probable causes · in order
- Waste Toner Bottle filled to capacity from normal printing and copying cyclesCommon
The Waste Toner Bottle has reached capacity and the machine stops printing until an empty replacement bottle is installed.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
- Replacement Waste Toner Bottle not pushed all the way to the back to lock or Front Door ajarPossible
If the new Waste Toner Bottle is not pushed firmly to the back until locked or the Front Door is not fully closed, printing will not restart.
Evidence: bizhub C3851FS/C3851/C3351 User's Guide - When a Message Appears to Replace Consumables or Carry Out Cleaning · bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
Virtual technician
Does waste-toner-full still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Konica Minolta · 2016 · official_doc
- 2
- 3
bizhub C3851FS/C3851/C3351 User's Guide - Replacing a Waste Toner Bottle
Konica Minolta · 2016 · official_doc
- 4
bizhub C3851FS/C3851/C3351 Manual del operador - Reemplazo de una botella de tóner residual
Konica Minolta · 2016 · official_doc
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