- Phones and tablets
- Android phones and tablets
Repair mode
Google Pixel Repair mode: protect your data before a repair
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Low
Quick answer
Repair mode starts a clean Android environment on your Pixel so a technician can test it without seeing your data. Update, back up, remove your SIM, then turn it on in Settings > System > Repair mode and confirm with your PIN.
Safety first
Stop and check this first
- Do not share your PIN, password or pattern with the technician, and do not create a new PIN once in Repair mode.
- Back up before any repair: Google and repair partners are not responsible for data loss, and changes made in Repair mode are removed when you exit.
Safe checks you can perform
- Check that your Pixel can use Repair mode
- Prepare and turn on Repair mode
- Exit Repair mode after the repair
Leave these tasks to a qualified professional
- Do not attempt this professional task: Repair partner decision on data reset
- Do not attempt this professional task: Repair carried out in Repair mode
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Repair partner decision on data reset
What they doThe repair partner decides whether a data reset is needed, for example when replaced parts affect storage.
They must show youthe part that affects storage.
In writingwhether a data reset was done and why.
Repair carried out in Repair mode
What they doThe authorized repair partner tests and repairs the phone inside Repair mode, without your PIN.
They must show youthe test results after the repair.
In writingthe parts replaced and the repair done.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Check that your Pixel can use Repair mode
- Who:
- you.
- How:
- update the system and check that there are at least 2 GB of free space.
- Result that matters:
- whether Repair mode appears in Settings > System.
- If it appears:
- you can use it.
- If it does not:
- update or free space first.
- Evidence to keep:
- Android version and free space.
Evidence: Use Repair Mode for repair services
Prepare and turn on Repair mode
- Who:
- you.
- How:
- back up your data, remove the SIM and keep it, then go to Settings > System > Repair mode, follow the screen and enter your lock screen PIN, password or pattern. Let the phone restart.
- Result that matters:
- whether the phone restarts in Repair mode with the notification.
- If it does:
- hand it over without telling anyone your PIN.
- If it asks you to create a PIN:
- do it before starting, not once in Repair mode.
- Evidence to keep:
- Date of the backup.
Evidence: Use Repair Mode for repair services
Exit Repair mode after the repair
- Who:
- you.
- How:
- go to Settings > System > Repair mode or tap the notification, confirm with your PIN, password or pattern and let the phone reboot.
- Result that matters:
- whether your data and apps are back.
- If they are:
- the repair did not touch storage.
- If your data was erased:
- restore from the backup and ask the shop why.
- Evidence to keep:
- Repair receipt.
Evidence: Exit Repair mode
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Phones and tablets
- Brand
- Product type
- Android phones and tablets
Known code variants
- Exit Repair mode
- Modo Reparación
- modo Reparación Pixel
- Pixel Repair mode notification
- Repair Mode Pixel
- salir del modo Reparación
What it means
Google explains that in Repair mode the device starts a clean Android OS in a dedicated secure partition with limited functions, so your data stays protected during a repair. It needs a Pixel phone on the Android 14 December 2023 update or later with at least 2 GB of free space. You enter and exit it with your lock screen PIN, password or pattern. Anything created in Repair mode is removed when you exit. If replaced parts affect storage, the technician must still delete your data, so Google asks you to back up first.
Warnings and stop conditions
- Highsource verified
Do not share your PIN, password or pattern with the technician, and do not create a new PIN once in Repair mode.
Evidence: Use Repair Mode for repair services
- Highsource verified
Back up before any repair: Google and repair partners are not responsible for data loss, and changes made in Repair mode are removed when you exit.
Evidence: Use Repair Mode for repair services · Exit Repair mode
Symptoms and causes
Probable causes · in order
- Phone prepared for a repairCommon
You or the shop turned on Repair mode before handing the phone in; a notification shows while it is active.
Evidence: Use Repair Mode for repair services
- Not enough space or old softwarePossible
Repair mode is not offered because the phone lacks 2 GB of free space or is older than the Android 14 December 2023 update.
Evidence: Use Repair Mode for repair services
Virtual technician
Does Repair mode still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Use Repair Mode for repair services
Google · 2026 · official_doc
- 2
Google · 2026 · official_doc
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