- Phones and tablets
- Android phones and tablets
Unplug charger
Google Pixel "Unplug charger": USB-C port or cable too hot
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
High
Quick answer
Your Pixel shows Unplug charger because its USB-C port or charging cable has heated up too much. Unplug the adapter from the wall first, let the phone sit a few minutes to cool, then disconnect the cable from the phone. Take care: the cable could be very warm.
Safety first
Stop and check this first
- Be careful: the charging cable could be very warm. If the phone is too hot to touch, do not handle it and contact Google from another device.
- Stop using a damaged cable and do not put anything into the port or the cable.
Safe checks you can perform
- Disconnect in the safe order
- Check the port and the cable
- Charge again with the cable from the box
Leave these tasks to a qualified professional
- Do not attempt this professional task: Google support if the message repeats
- Do not attempt this professional task: Warranty or authorized repair for a damaged port
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Google support if the message repeats
What they doIf Unplug charger shows more than once, or the port stays disabled, Google support checks the port and the charging.
They must show youthe port and charging inspection result.
In writingthe case number and the repair offered.
Warranty or authorized repair for a damaged port
What they doIf the port is burned, melted or corroded, make a warranty claim or use an authorized repair partner.
They must show youphotos of the port before repair.
In writingthe repair done, the parts replaced and the warranty decision.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Disconnect in the safe order
- Who:
- you.
- How:
- unplug the adapter from the wall, let the phone sit a few minutes to cool, then disconnect the cable from the phone and remove any USB-C headphones.
- Result that matters:
- whether the cable and the phone cool down.
- If they cool:
- check the port and the cable.
- If the phone is too hot to touch:
- leave it and contact Google from another device.
- Evidence to keep:
- Time of the message and what was plugged in.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
Check the port and the cable
- Who:
- you.
- How:
- look at the port and the cable for moisture, debris or damage without putting anything into them. If they are clean and dry, turn the phone off and let it cool a few minutes.
- Result that matters:
- whether you find moisture, debris or damage.
- If the cable is damaged:
- stop using it and replace it.
- If the port looks burned, melted or corroded:
- go to warranty or an authorized repair partner.
- Evidence to keep:
- Photo of the cable ends and the port.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
Charge again with the cable from the box
- Who:
- you.
- How:
- when everything is cool, clean and dry, charge with the cable that came in the box with your phone.
- Result that matters:
- whether the message comes back.
- If it does not:
- the previous cable or connection was the cause.
- If it shows more than once:
- contact Google.
- Evidence to keep:
- Cable used and result.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Phones and tablets
- Brand
- Product type
- Android phones and tablets
Known code variants
- Desconecta el cargador
- Pixel cargador caliente
- Pixel charging cable hot
- Pixel puerto USB caliente
- Pixel Unplug charger message
- Pixel USB-C port too hot
What it means
Google explains that this message appears if the phone's USB-C port or charging cable heats up too much. Its steps are to unplug the adapter from the wall, let the phone cool a few minutes, then disconnect the cable and check the port and cable for moisture or debris without inserting anything. If both are clean and dry, turn the phone off and let it cool. Google recommends the cable that came in the box. If the message shows more than once, contact Google. The message points to heat at the connection, not to a specific broken part.
Warnings and stop conditions
- Highsource verified
Be careful: the charging cable could be very warm. If the phone is too hot to touch, do not handle it and contact Google from another device.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
- Mediumsource verified
Stop using a damaged cable and do not put anything into the port or the cable.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
Symptoms and causes
Probable causes · in order
- Overheated cable or connectionCommon
The cable feels hot at the plug and the message does not come back with the cable from the box.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
- Moisture or debris in the portPossible
You see liquid or dirt in the port when you check it; heat built up at a dirty or wet connection.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
- Damaged cable or portPossible
The cable is visibly damaged, or the port looks burned, melted or corroded.
Evidence: Fix "Unplug charger" or "Liquid or debris" message
Virtual technician
Does Unplug charger still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Fix "Unplug charger" or "Liquid or debris" message
Google · 2026 · official_doc
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