- Gaming and consoles
- Xbox One
Flashing orange power light
Microsoft Xbox One flashing orange power light: PSU brick fault
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
High
Quick answer
If your original Xbox One will not turn on and the external power supply LED is off or flashing orange, unplug the power cables from the console, wall outlet, and power supply for a full 10 seconds, then plug the cord into a direct wall outlet and the brick before connecting the console.
Safety first
Stop and check this first
- Never open the Xbox One power supply to attempt replacing its internal fuse, never use unlicensed non-Microsoft replacement power supplies, and do not use generators, inverters, or a PSU from a different electrical region.
- Do not block the power supply vents, place the brick on a bed, sofa, or soft surface, or stack electronic devices on top of the power supply.
Safe checks you can perform
- Unplug the power cables from the console, wall outlet, and power supply for 10 seconds
- Plug the AC cord directly into a wall outlet and the power brick before connecting the console
- Plug the DC power cord into the Xbox One console and check whether the LED stays on
Leave these tasks to a qualified professional
- Do not attempt this professional task: Replace the PSU with an authorized Microsoft unit or service the console without opening the brick
- Do not attempt this professional task: Verify the 10-second unplugged PSU reset, direct wall outlet power, and airflow
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Replace the PSU with an authorized Microsoft unit or service the console without opening the brick
What they doIf the LED remains off or flashing orange after resetting, the power supply unit must be replaced; if the LED stays on but the console will not start, the console requires repair (noting Microsoft no longer offers out-of-warranty support for original Xbox One).
They must show youthe external brick positioned horizontally on its rubber pads and confirmation that cords are undamaged and matched to the region.
In writingthe final isolation between the PSU brick and the console, noting that the internal fuse cannot be replaced and unlicensed non-Microsoft power bricks must not be used.
Verify the 10-second unplugged PSU reset, direct wall outlet power, and airflow
What they doThe technician checks that the grounded wall outlet matches the voltage (V) and frequency (Hz) shown on the power supply, and observes the PSU LED before and after connecting the DC cord.
They must show youthe PSU LED behavior when plugged directly into a wall outlet after the 10-second reset and its state once the DC cord is inserted into the console.
In writingwhether the PSU LED stayed off or flashing orange (indicating the power supply unit needs replacement) or stayed on while the console failed to start (indicating the console needs repair).
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Unplug the power cables from the console, wall outlet, and power supply for 10 seconds
- Who:
- you, at the original Xbox One console and wall outlet.
- How:
- unplug the power cables completely from the original Xbox One console, from the electrical outlet in the wall, and from the power supply unit itself, then wait a full 10 seconds.
- Result that matters:
- allow the external power supply unit to discharge and reset its protection circuit.
- If all three connections stayed unplugged for 10 seconds:
- proceed to plug the brick into the wall outlet first.
- If either the wall outlet or console remained plugged in during the wait:
- repeat the full 10-second disconnect.
- Evidence to keep:
- confirmation that console, wall outlet, and brick were unplugged for 10 seconds.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
Plug the AC cord directly into a wall outlet and the power brick before connecting the console
- Who:
- you, plugging the AC cord directly into a grounded wall outlet.
- How:
- place the power supply horizontally on its rubber pads with clear airflow, firmly plug the AC power cord directly into a grounded wall outlet and into the power supply (do not plug the DC cord into the console yet), and check the PSU LED light.
- Result that matters:
- inspect the PSU LED with the console not connected.
- If the LED light on the power supply turns on and stays lit:
- proceed to connect the DC cord to the console.
- If the LED remains off or flashes orange before the console is connected:
- the power supply unit needs to be replaced.
- Evidence to keep:
- color and state of the PSU LED when connected only to the wall outlet.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
Plug the DC power cord into the Xbox One console and check whether the LED stays on
- Who:
- you, connecting the 3 ft 6 in DC power cord to the console.
- How:
- if the PSU LED turned on in the previous step, firmly plug the DC power cord back into the Xbox One console without turning it on yet; check if the PSU LED stays on, and if it does, press the Xbox button on the front of the console.
- Result that matters:
- determine whether the fault lies in the external power brick or inside the Xbox One console.
- If the PSU LED stays on and the console powers up when you press the Xbox button:
- the reset solved the issue.
- If the LED turns off or flashes orange when plugged into the console (replace PSU), or the LED stays on while the console will not start (console needs repair).
- Evidence to keep:
- PSU LED behavior after inserting the DC plug and pressing the front Xbox button.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Gaming and consoles
- Brand
- Microsoft Xbox
- Product type
- Xbox One
Known code variants
- Fuente de alimentacion Xbox One luz naranja parpadeante
- LED de la fuente de alimentacion apagado o parpadeando
- Luz de la fuente de alimentacion parpadea en naranja
- Power supply light is off or flashing orange
- PSU LED is off or blinking
- Xbox One power supply flashing orange
What it means
On Microsoft Xbox Support pages for resetting and using the original Xbox One power supply unit, the original Xbox One uses an external fan-assisted power brick (6.69 x 1.88 x 2.96 inches / 17 x 4.8 x 7.5 cm) with a non-replaceable internal fuse to protect against surges. When the console receives no power, you must check whether the PSU LED stays on after a 10-second unplugged reset or remains off or flashing orange. Xbox One S and Xbox One X use internal power supplies, other models may differ, and this LED state before a reset never proves a part is permanently faulty.
Warnings and stop conditions
- Highsource verified
Never open the Xbox One power supply to attempt replacing its internal fuse, never use unlicensed non-Microsoft replacement power supplies, and do not use generators, inverters, or a PSU from a different electrical region.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
- Mediumsource verified
Do not block the power supply vents, place the brick on a bed, sofa, or soft surface, or stack electronic devices on top of the power supply.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
Symptoms and causes
Probable causes · in order
- External PSU not delivering power to the consoleCommon
Per Microsoft, when the original Xbox One is not receiving power from its power supply, the unit may need a reset: unplug it from the wall and the console for 10 seconds before reconnecting.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
- Blocked power supply vents or placement on soft or heated surfacesPossible
The external power brick is sitting on a bed, sofa, or unventilated cabinet instead of horizontally on its rubber pads, or is stacked with other electronics.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
- Loose AC/DC cords, blown non-replaceable internal fuse, or console faultLess common
The AC cord (5 ft 9 in) or DC cord (3 ft 6 in) is loose, the internal non-replaceable fuse has blown leaving the LED off or flashing orange, or the console fails to start even while the PSU LED stays on.
Evidence: Reset your Xbox One power supply unit · About the original Xbox One power supply
Virtual technician
Does Flashing orange power light still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Reiniciar la unidad de fuente de alimentación de Xbox One
Microsoft Support · 2026 · official_doc
- 2
Reset your Xbox One power supply unit
Microsoft Support · 2026 · official_doc
- 3
Acerca de la fuente de alimentación de Xbox One original
Microsoft Support · 2026 · official_doc
- 4
About the original Xbox One power supply
Microsoft Support · 2026 · official_doc
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