- Appliances
- Washing machines
E7
Candy E7 on a washer: door problem
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
On a Candy washer, E7 (or 7 flashes) means a door problem. Check the door is correctly closed and no clothes stop it closing; if it is locked, turn off and unplug the washer, wait 2 to 3 minutes and reopen it.
Safety first
Stop and check this first
- Do not force a locked door or open it with water in the drum: hot water can come out. Wait for it to release or call the service.
Safe checks you can perform
- Door closing
- Locked door
- Test programme
Leave these tasks to a qualified professional
- Do not attempt this professional task: Door lock check
- Do not attempt this professional task: Full test cycle
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Door lock check
What they doThe technician checks the hook, the latch and, with the washer unplugged and a multimeter, the door lock and its wiring against Candy's specification.
They must show youthe state of the hook and the measured lock value against the specification.
In writingthe failing part, its part number if replaced and the reason.
Full test cycle
What they doAfter the repair, the technician runs a programme and checks the door locks, the washer washes and the door unlocks at the end without E7.
They must show youthe full programme without E7 and the door opening at the end.
In writingthe test carried out, the result and the date.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Door closing
- Who:
- you.
- How:
- open the door, tuck in any garment touching the seal and close it firmly.
- Result that matters:
- whether the washer starts with the door properly closed.
- If it starts without E7:
- it was the door or the laundry.
- If E7 continues:
- if the door will not open, do the wait; if it opens, call the service.
- Evidence to keep:
- note of what you found.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Locked door
- Who:
- you.
- How:
- if the door is stuck locked, turn the washer off, unplug it, wait 2 to 3 minutes and reopen the door.
- Result that matters:
- the lock releasing by itself.
- If the door opens:
- check no water is left in the drum before taking the laundry out.
- If it still will not open:
- do not force it and contact a Candy authorised service centre.
- Evidence to keep:
- note of the time and the result.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Test programme
- Who:
- you.
- How:
- with the door properly closed, plug the washer back in and run a short programme.
- Result that matters:
- whether E7 returns with the door correct.
- If it washes and opens at the end without E7:
- solved.
- If E7 recurs:
- contact a Candy authorised service centre.
- Evidence to keep:
- photo of the code if it returns.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Candy
- Product type
- Washing machines
Known code variants
- AEG hob error message E7
- AEG induction hob error E7
- aire acondicionado Daikin E7
- Candy 7 flashes
- Candy 7 parpadeos
- Candy lavadora E7
- Candy washer door E7
- Candy washer E7
- Candy washing machine error E7
- climatisation Daikin E7
- climatizzatore Daikin E7
- code erreur E7 Daikin
- codice E7 Daikin
- código E7 Daikin
- codigo E7 placa induccion AEG
- Daikin AC E7
- Daikin E7
- Daikin error E7
- Daikin Fehler E7
- Daikin Fehlercode E7
- E07
- E 7
- error E7 Daikin
- error E7 lavadora Candy
- errore E7 Daikin
- Haier E7
- Klimaanlage Daikin E7
- lavadora Candy puerta E7
- mensaje de error E7 encimera AEG
- panne E7 Daikin
What it means
Candy's official manual defines E7 as a door problem. The washer locks the door before washing and unlocks it at the end; if it does not detect the closing or locking as expected, it stops. Candy asks you to check the door is correctly closed, that no clothes prevent it closing and, if it is stuck locked, to switch off, unplug, wait 2 to 3 minutes and reopen it. If it recurs, it refers you to the service. E7 alone does not prove the door lock is broken.
Warnings and stop conditions
- Mediumeditorial warning
Do not force a locked door or open it with water in the drum: hot water can come out. Wait for it to release or call the service.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Symptoms and causes
Probable causes · in order
- Door not fully closedCommon
The door rests shut but does not catch; you notice it when you push until it latches.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
- Clothes blocking the doorPossible
Laundry between the seal and the door stops it closing fully; you see it when you open and check the edge.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
- Door locked after the programmePossible
If the door will not open, the lock is still active; Candy asks you to unplug and wait 2 to 3 minutes.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
- Faulty door lockPossible
If the door closes properly with nothing in the way and E7 recurs, the service checks the lock.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Virtual technician
Does E7 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Candy (Haier Europe) · 2020 · manual
Was this entry useful?