- Appliances
- Washing machines
E2
Candy E2 on a washer: not filling with water
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
On a Candy washer, E2 (or 2 flashes on models without a display) means it cannot load water. Check the supply tap is open and the supply hose is not bent or trapped, then check the anti-sand filter.
Safety first
Stop and check this first
- Close the supply tap before unscrewing the hose; if you see cracks or damp at the joints, do not use the washer until the hose is replaced.
Safe checks you can perform
- Supply tap and hose
- Anti-sand filter on the hose
- Drain pipe height
Leave these tasks to a qualified professional
- Do not attempt this professional task: Water inlet check
- Do not attempt this professional task: Test fill
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Water inlet check
What they doThe technician checks the flow reaching the washer and, with a multimeter, the inlet valve and its wiring against Candy's specification.
They must show youthe flow checked and the measured valve value against the specification.
In writingthe cause and, if a part is replaced, its part number and the reason.
Test fill
What they doAfter the repair, the technician runs a programme and checks the washer fills normally without E2.
They must show youa complete fill with no code.
In writingthe test carried out, the result and the date.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Supply tap and hose
- Who:
- you, no tools.
- How:
- check the tap feeding the washer is fully open and the hose is not bent, kinked or trapped behind the machine.
- Result that matters:
- ruling out no water arriving through the tap or hose.
- If the tap was closed or the hose bent:
- fix it and restart the programme.
- If the tap is open and the hose straight:
- check the anti-sand filter.
- Evidence to keep:
- photo of the tap and the hose.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Anti-sand filter on the hose
- Who:
- you, with the washer unplugged.
- How:
- close the supply tap, unscrew the filler hose from the back of the washer and make sure the anti-sand filter is clean; clean off any sand or scale and screw the hose back on.
- Result that matters:
- ruling out the filter slowing the water.
- If it was dirty:
- after cleaning, open the tap and try again.
- If it was clean:
- check the drain pipe height.
- Evidence to keep:
- photo of the filter before and after.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Drain pipe height
- Who:
- you.
- How:
- check the drain pipe is at the height given in the manual's installation section.
- Result that matters:
- ruling out water leaving while the machine fills.
- If it was badly placed:
- adjust it as the manual shows and run a wash.
- If it is fine and E2 recurs:
- contact a Candy authorised service centre.
- Evidence to keep:
- photo of the fitted pipe.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Candy
- Product type
- Washing machines
Known code variants
- Bosch E2 caldera
- Candy 2 flashes
- Candy 2 parpadeos
- Candy dishwasher 2 flashes
- Candy dishwasher E2
- Candy dishwasher error E2
- Candy dishwasher not filling with water
- Candy lavadora E2
- Candy lavavajillas E2
- Candy washer E2
- Candy washer not filling
- Candy washing machine error E2
- Cerapur E2
- CHECK WATER
- COMPROBAR AGUA
- De'Longhi dehumidifier E2 E3 sensor
- De'Longhi E2
- De'Longhi E3
- DeLonghi DD230P E2
- deshumidificador De'Longhi E2 E3 sensor
- deshumidificador Meaco E2 sensor de humedad
- E02
- E-2
- E2 Worcester
- E3
- error E2 frigorífico Indesit
- Error E2 Junkers
- error E2 lavadora Candy
- error E2 lavadora Samsung
- error E2 lavavajillas Candy
- error E2 lavavajillas Haier
- frigorífico combi Indesit E2 sensor
- Greenstar E2
- Haier dishwasher E2
- Haier dishwasher error E2
- Haier dishwasher not filling
- Haier E2
- Haier lavavajillas E2
- Indesit E2 error fridge freezer
- Indesit E2 frigorífico
- Indesit fridge freezer E2
- Indesit fridge freezer E2 sensor fault
- Junkers E2
- lavadora Candy no coge agua
- lavadora Samsung E2 agua en el tambor
- lavadora Samsung no desagua E2
- lavavajillas Candy 2 parpadeos
- lavavajillas Candy no coge agua
- lavavajillas Haier no coge agua
- Meaco dehumidifier E2 humidity sensor
- Meaco E2
- MeacoDry Arete E2
- NO WATER
- Samsung E2 desagüe
- Samsung E2 drain error
- Samsung E2 water left in drum
- Samsung lavadora E2
- Samsung washer error E2
- Samsung washer not draining E2
- Samsung washing machine E2
- Worcester boiler E2 fault
- Worcester Bosch E2
- Worcester E2
What it means
Candy's official manual (Rapidó washers) defines E2 as the machine cannot load water. The washer checks that water arrives in the expected time while filling; if it does not, it stops. Candy lists what to check: tap closed, hose bent, drain pipe at the wrong height, anti-sand filter on the hose blocked and foreign bodies in the filter compartment. If everything is fine and the error recurs, it refers you to an authorised service centre; E2 alone does not prove the inlet valve has failed.
Warnings and stop conditions
- Loweditorial warning
Close the supply tap before unscrewing the hose; if you see cracks or damp at the joints, do not use the washer until the hose is replaced.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Symptoms and causes
Probable causes · in order
- Supply tap closedCommon
The simplest cause: the washer tap closed; you see it by looking at the tap and opening another tap in the house.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
- Supply hose bent or trappedPossible
A kink behind the washer cuts the flow even with the tap open; you see it when you pull the machine out.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
- Blocked anti-sand filterPossible
The mesh at the back of the hose catches sand and scale; you see it when you unscrew the hose.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
- Drain pipe at the wrong heightPossible
Candy asks you to check the drain pipe height per the installation section; badly placed, it can empty water while filling.
Evidence: Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Virtual technician
Does E2 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Candy WM Rapidó user manual IT/DE/EN/ES/FR (43032408)
Candy (Haier Europe) · 2020 · manual
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