- Appliances
- Washing machines
E2
Samsung E2 on a washing machine: water does not drain away
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
On Samsung washing machines, E2 points to a drainage problem: the drum is not emptying. Unplug, empty the water through the emergency hose, clean the drain pump filter and check the drain hose for kinks or blockages.
Safety first
Stop and check this first
- Water from the emergency hose can be very hot. Unplug before opening the filter cover and let it cool if you have just washed at a high temperature.
- Close the filter cap properly after cleaning: Samsung warns that a filter that is not refitted correctly can cause a leak or a malfunction.
Safe checks you can perform
- Empty the water through the emergency hose
- Clean the drain pump filter
- Look for kinks and blockages in the hose
- Check hose height and clips
Leave these tasks to a qualified professional
- Do not attempt this professional task: Checking the drum empties after the fix
- Do not attempt this professional task: Drain pump inspection
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Checking the drum empties after the fix
What they doWhen finished, the technician runs a programme with drain and spin and checks that the drum ends up empty with no E2.
They must show youan empty drum at the end of the test programme.
In writingwhich programme was used for the check, how it ended and the day.
Drain pump inspection
What they doOnce the filter and hose are ruled out, the technician checks whether the drain pump turns and receives power, and inspects the passage between the tub and the pump.
They must show youthe measurement or test that proves the pump is faulty.
In writingthe cause found, the part replaced with its reference and the price.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Empty the water through the emergency hose
- Who:
- you, with the Samsung switched off and its plug pulled.
- How:
- place a towel and shallow containers in front of the filter cover, open it, slowly pull out the emergency drain hose while holding its cap and let the water run out; keep a second container ready because there can be a lot.
- Result that matters:
- an empty drum before you touch the filter, so water does not pour out all at once.
- If water drains freely from the hose:
- cap the hose again and move on to the filter.
- If the water comes out very hot:
- let it cool first, as Samsung warns about scalding.
- Evidence to keep:
- photo of the display showing E2 before you start.
Evidence: Samsung España cómo desaguar tu lavadora en caso de emergencia · What do the codes on my washing machine mean?
Clean the drain pump filter
- Who:
- you, usually without tools.
- How:
- once no more water comes out, turn the filter to the left, pull it gently towards you, rinse it with water and a soft bristle brush and wipe its housing with a damp cloth. Refit it by turning it to the right until it is secure.
- Result that matters:
- a filter free of lint and objects, screwed back firmly with the cover closed.
- If it held lint, coins or hairpins:
- the blockage is probably cleared; try a spin programme.
- If the filter was already clean:
- go on to the drain hose.
- Evidence to keep:
- photo of what you found in the filter.
Evidence: Samsung España cómo desaguar tu lavadora en caso de emergencia · Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
Look for kinks and blockages in the hose
- Who:
- you.
- How:
- pull the washer out just enough to see the drain hose and make sure it has no twists or bends and that the waste connection in the house is not blocked.
- Result that matters:
- a hose that runs straight from end to end with no visible obstruction.
- If it was bent or trapped behind the unit:
- straighten it out and run a drain again.
- If it looks fine but the household drain is slow:
- the blockage may be in the plumbing, not the washer.
- Evidence to keep:
- photo of the hose as you found it.
Evidence: What do the codes on my washing machine mean? · Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
Check hose height and clips
- Who:
- you.
- How:
- confirm that the hose is held by its clips and that the outlet sits at least 60 cm above the floor, as Samsung specifies.
- Result that matters:
- a hose installation that matches the manufacturer's instructions.
- If the hose was loose or lower than that:
- fix it in place and repeat the programme.
- If the installation is correct and E2 still appears:
- book the Samsung service centre.
- Evidence to keep:
- note of the measured height and photos of the connection.
Evidence: What do the codes on my washing machine mean? · Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Appliances
- Brand
- Samsung
- Product type
- Washing machines
Known code variants
- Bosch E2 caldera
- Candy 2 flashes
- Candy 2 parpadeos
- Candy dishwasher 2 flashes
- Candy dishwasher E2
- Candy dishwasher error E2
- Candy dishwasher not filling with water
- Candy lavadora E2
- Candy lavavajillas E2
- Candy washer E2
- Candy washer not filling
- Candy washing machine error E2
- Cerapur E2
- CHECK WATER
- COMPROBAR AGUA
- De'Longhi dehumidifier E2 E3 sensor
- De'Longhi E2
- De'Longhi E3
- DeLonghi DD230P E2
- deshumidificador De'Longhi E2 E3 sensor
- deshumidificador Meaco E2 sensor de humedad
- E02
- E-2
- E2 Worcester
- E3
- error E2 frigorífico Indesit
- Error E2 Junkers
- error E2 lavadora Candy
- error E2 lavadora Samsung
- error E2 lavavajillas Candy
- error E2 lavavajillas Haier
- frigorífico combi Indesit E2 sensor
- Greenstar E2
- Haier dishwasher E2
- Haier dishwasher error E2
- Haier dishwasher not filling
- Haier E2
- Haier lavavajillas E2
- Indesit E2 error fridge freezer
- Indesit E2 frigorífico
- Indesit fridge freezer E2
- Indesit fridge freezer E2 sensor fault
- Junkers E2
- lavadora Candy no coge agua
- lavadora Samsung E2 agua en el tambor
- lavadora Samsung no desagua E2
- lavavajillas Candy 2 parpadeos
- lavavajillas Candy no coge agua
- lavavajillas Haier no coge agua
- Meaco dehumidifier E2 humidity sensor
- Meaco E2
- MeacoDry Arete E2
- NO WATER
- Samsung E2 desagüe
- Samsung E2 drain error
- Samsung E2 water left in drum
- Samsung lavadora E2
- Samsung washer error E2
- Samsung washer not draining E2
- Samsung washing machine E2
- Worcester boiler E2 fault
- Worcester Bosch E2
- Worcester E2
What it means
Samsung UK lists E2 as a water drainage issue, and Samsung's Latin America page groups it with 5E, SE and 5C: the washer has detected that it cannot empty the drum. Samsung says the most common reason is a drain pump filter blocked by lint or small objects, followed by a drain hose that is kinked, clogged or badly positioned. You can check all of these yourself with the machine unplugged. E2 on the display does not by itself mean the pump has failed; the filter and hose come first.
Warnings and stop conditions
- Mediumsource verified
Water from the emergency hose can be very hot. Unplug before opening the filter cover and let it cool if you have just washed at a high temperature.
Evidence: Samsung España cómo desaguar tu lavadora en caso de emergencia
- Lowsource verified
Close the filter cap properly after cleaning: Samsung warns that a filter that is not refitted correctly can cause a leak or a malfunction.
Evidence: Samsung España cómo desaguar tu lavadora en caso de emergencia
Symptoms and causes
Probable causes · in order
- Drain pump filter blockedCommon
Samsung names this as the most common cause: lint builds up in the filter over time and small items such as coins or hairpins can get trapped there and slow the water.
Evidence: Samsung España cómo desaguar tu lavadora en caso de emergencia · Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
- Drain hose kinked or cloggedCommon
A hose with kinks, bends or a blockage, or a blocked waste connection in the house, stops the water reaching the drain.
Evidence: What do the codes on my washing machine mean? · Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
- Drain hose installed incorrectlyPossible
Samsung asks for the hose to be held by its clips, straightened all the way to the drain and installed at a height of at least 60 cm; otherwise draining can fail.
Evidence: What do the codes on my washing machine mean? · Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
- Drain pump faultLess common
If the filter and hose are clear and E2 keeps coming back, the pump or its wiring needs checking by the service centre, not dismantling at home.
Evidence: What do the codes on my washing machine mean?
Virtual technician
Does E2 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Samsung España cómo desaguar tu lavadora en caso de emergencia
Samsung · 2022 · official_doc
- 2
What do the codes on my washing machine mean?
Samsung · 2026 · official_doc
- 3
Lavadora/Secadora carga frontal - ¿Que es el error Error 5E/E/SE/E2?
Samsung · 2026 · official_doc
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