- Printers
- Inkjet printer
1259
Canon PIXMA TS8300 code 1259: the paper output tray is not pulled out fully
Evidence linked to this decision
View source: Canon PIXMA TS8300 support code 1259Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
1259 means the paper output tray is not pulled out fully. Match the exact TS8300-series model, stop the job and follow Canon's documented branch once.
Safety first
Safe checks you can perform
- Preserve the exact failure branch
- Extend the output tray to its stop
Leave these tasks to a qualified professional
- Do not attempt this professional task: Measured Canon service handoff for 1259
What a technician must be able to justify
A technician is coming
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Measured Canon service handoff for 1259
What they doProvide the exact model, serial number, 1259 message, job stage and the result of “Extend the output tray to its stop”. Ask the technician to reproduce the branch “the paper output tray is not pulled out fully” against the exact service information and record the failed observation or measurement before quoting a part.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Preserve the exact failure branch
Photograph 1259, the full touch-screen message and the exact TS8300 model. Note the paper source, active job and whether the code appeared before movement, during feed or after printing. The code narrows the branch to “the paper output tray is not pulled out fully”; it does not identify a replacement part.
Evidence: Canon PIXMA TS8300 support code 1259
Extend the output tray to its stop
Clear objects around the printer, pull the paper output tray forward until it stops, select OK and repeat the print or copy once. Do not retract the tray while the printer operates. If 1259 returns after this attempt, stop and use the official Canon reference below. Do not repeat the procedure.
Evidence: Canon PIXMA TS8300 support code 1259
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Virtual technician
Does 1259 still appear after these checks?
This guided flow uses the exact code and your answers to choose a test, an expected result and the next branch.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Canon
- Product type
- Inkjet printer
Known code variants
- Canon 1259
- Canon TS8300 1259
- code support PIXMA 1259
- codice supporto PIXMA 1259
- código asistencia PIXMA 1259
- PIXMA support code 1259
- PIXMA Supportcode 1259
What it means
Canon's official TS8300-series manual says support code 1259 means the paper output tray is not pulled out fully. This applies to the documented TS8320, TS8340, TS8350/51/52, TS8360, TS8370 and TS8390/91/92 family, not every Canon printer.
Symptoms and causes
Probable causes · in order
- What usually triggers this codeCommon
An object may block tray travel or the tray may have been left short of its stop after clearing a jam.
Evidence: Canon PIXMA TS8300 support code 1259
- 1259 persists after the documented actionPossible
If 1259 returns once the visible condition has been corrected, the safe external branch is exhausted. The recurrence proves only that the documented action did not resolve this branch; the display alone cannot select or confirm an internal component.
Evidence: Canon PIXMA TS8300 support code 1259
Sources and technical references
- 1
Canon PIXMA TS8300 support code 1259
Canon PIXMA Manuals · 2019 · official_doc
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