- Printers
- Inkjet printer
1485
Canon 1485 on an inkjet printer: incompatible cartridge installed
Risk level
Low
Usually safe to check without specialist tools.
Urgency
Medium
Quick answer
The printer will not print because the installed cartridge is not compatible with it. Install the appropriate ink cartridge for your model. To cancel printing, press the Stop button.
Safety first
Stop and check this first
- Do not force a cartridge that does not fit: the code says the cartridge is not the appropriate one for this printer.
Safe checks you can perform
- Cartridge reference against the manual
- Appropriate cartridge installed
- Printing cancelled if you have no cartridge
Leave these tasks to a qualified professional
- Do not attempt this professional task: Cartridge recognition check
- Do not attempt this professional task: Warranty review
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Cartridge recognition check
What they doIf a correct genuine cartridge still gives 1485, Canon service checks the cartridge holder contacts and how they are read.
They must show youthe test with a correct cartridge and its result.
In writingpart replaced, reason and a test print without 1485.
Warranty review
What they doCanon service checks whether the repair is under warranty.
They must show youthe warranty status.
In writingwhether the repair is covered and why.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Cartridge reference against the manual
- Who:
- you.
- How:
- remove the cartridge as the manual shows and compare its reference with the one in the manual or on Canon's site for your model.
- Result that matters:
- you know whether the cartridge is the right one.
- If the reference does not match:
- install one with the correct reference.
- If it matches:
- try a new genuine cartridge of that reference.
- Evidence to keep:
- photo of the cartridge label and the manual page.
Evidence: Canon PIXMA TS3300 support code 1485
Appropriate cartridge installed
- Who:
- you.
- How:
- install the appropriate ink cartridge following your printer manual.
- Result that matters:
- 1485 clears and the printer prints.
- If it prints:
- the cartridge was the cause.
- If 1485 stays with a correct genuine cartridge:
- contact Canon service.
- Evidence to keep:
- photo of the installed cartridge and the screen without the code.
Evidence: Canon PIXMA TS3300 support code 1485
Printing cancelled if you have no cartridge
- Who:
- you.
- How:
- if you cannot change the cartridge now, press the printer's Stop button to cancel printing, as Canon says.
- Result that matters:
- the print queue is freed.
- If it cancels:
- wait until you have the right cartridge.
- If it does not cancel:
- note the message for service.
- Evidence to keep:
- screenshot of the print queue.
Evidence: Canon PIXMA TS3300 support code 1485
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Canon
- Product type
- Inkjet printer
Known code variants
- Canon 1485
- Canon appropriate ink cartridge not installed
- Canon support code 1485
- cartucho no apropiado Canon
- código 1485 Canon
- PIXMA 1485
What it means
In the PIXMA TS3300 manual, Canon says 1485 means the appropriate ink cartridge is not installed: the printer cannot print because the cartridge is not compatible with it. Canon's fix is to install the appropriate cartridge. The code concerns cartridge compatibility, not a printer fault. On other models the same number can mean something else: check your series' list.
Warnings and stop conditions
- Loweditorial warning
Do not force a cartridge that does not fit: the code says the cartridge is not the appropriate one for this printer.
Evidence: Canon PIXMA TS3300 support code 1485
Symptoms and causes
Probable causes · in order
- Cartridge for another modelCommon
This is the cause Canon gives: the cartridge is not compatible with this printer. Check by comparing the cartridge reference with the manual.
Evidence: Canon PIXMA TS3300 support code 1485
- Cartridge not recognised as appropriatePossible
A cartridge the printer does not identify as appropriate causes the same block. You can tell by trying a genuine cartridge of the correct reference.
Evidence: Canon PIXMA TS3300 support code 1485
Virtual technician
Does 1485 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Canon PIXMA TS3300 support code 1485
Canon PIXMA Manuals · 2019 · official_doc
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