- Printers
- Inkjet printer
1682
Canon 1682 on an inkjet printer: FINE cartridge not recognised
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
The printer cannot recognise the FINE cartridge (cartridge with integrated printhead). Canon says to replace the FINE cartridge. If the error stays, the cartridge may be damaged and you should contact Canon service.
Safety first
Stop and check this first
- Do not clean or scrape the cartridge or carriage contacts with objects: Canon's step is to replace the cartridge and, if it persists, go to its service.
Safe checks you can perform
- Code and cartridge noted
- FINE cartridge replacement
- Contact Canon service
Leave these tasks to a qualified professional
- Do not attempt this professional task: Cartridge holder check
- Do not attempt this professional task: Warranty review
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Cartridge holder check
What they doCanon service checks the FINE cartridge holder contacts and the board reading with the printer open.
They must show youthe test with a correct cartridge and the failure point.
In writingpart replaced, part number, reason and a test print without 1682.
Warranty review
What they doCanon service checks warranty before repair.
They must show youthe warranty status.
In writingwhether the repair is covered and its cost.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Code and cartridge noted
- Who:
- you.
- How:
- note code 1682 and the reference of the installed FINE cartridge before touching anything.
- Result that matters:
- you have the reference to buy the right one and for service.
- If the reference is not for your model:
- use the correct one.
- If it is correct:
- go on to replacement.
- Evidence to keep:
- photo of the code and the cartridge label.
Evidence: Canon PIXMA TS3300 support code 1682
FINE cartridge replacement
- Who:
- you.
- How:
- replace the FINE cartridge with a new one of the correct reference, following the printer manual.
- Result that matters:
- the printer recognises the cartridge and 1682 clears.
- If it clears:
- the old cartridge was the cause.
- If 1682 stays:
- Canon says the cartridge may be damaged; contact its service.
- Evidence to keep:
- photo of the new cartridge installed and the screen.
Evidence: Canon PIXMA TS3300 support code 1682
Contact Canon service
- Who:
- you.
- How:
- if the error stays with a new cartridge, contact the Canon service center with the evidence above.
- Result that matters:
- service knows you already ruled out the cartridge.
- If it is under warranty:
- say so.
- If not:
- ask for a quote before the repair.
- Evidence to keep:
- model, serial number and the earlier photos.
Evidence: Canon PIXMA TS3300 support code 1682
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Canon
- Product type
- Inkjet printer
Known code variants
- Canon 1682
- Canon FINE cartridge not recognized 1682
- Canon support code 1682
- cartucho FINE no reconocido 1682
- código 1682 Canon
- PIXMA 1682
What it means
In the PIXMA TS3300 manual, Canon says 1682 means the FINE cartridge cannot be recognised and asks you to replace it. If the error is not resolved, Canon adds that the FINE cartridge may be damaged and refers you to its service center. The FINE cartridge includes the printhead, so the code alone does not separate a faulty cartridge from a problem in the printer's holder or connection. Do not confuse it with 1430, which in the same manual first asks you to remove and reinstall the cartridge.
Warnings and stop conditions
- Mediumeditorial warning
Do not clean or scrape the cartridge or carriage contacts with objects: Canon's step is to replace the cartridge and, if it persists, go to its service.
Evidence: Canon PIXMA TS3300 support code 1682
Symptoms and causes
Probable causes · in order
- Faulty or unrecognised FINE cartridgeCommon
This is the cause Canon gives. Confirmed if the error clears with a new FINE cartridge.
Evidence: Canon PIXMA TS3300 support code 1682
- Problem in the cartridge holder or connectionPossible
If 1682 stays with a new cartridge, Canon refers you to service, where the printer is checked.
Evidence: Canon PIXMA TS3300 support code 1682
Virtual technician
Does 1682 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Canon PIXMA TS3300 support code 1682
Canon PIXMA Manuals · 2019 · official_doc
Was this entry useful?