- Printers
- Inkjet printer
1712
Canon 1712 on an inkjet printer: ink absorber almost full
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
The ink absorber, which collects ink used in cleaning, is almost full. Press OK to keep printing for now, and contact a Canon service centre to arrange the repair before the absorber fills completely.
Safety first
Stop and check this first
- Do not use unofficial tools to reset the absorber counter: the absorber still holds the waste ink and Canon's answer is a service repair.
Safe checks you can perform
- Continue with OK
- Ink level warnings
- Book the repair
Leave these tasks to a qualified professional
- Do not attempt this professional task: Ink absorber replacement by Canon service
- Do not attempt this professional task: Repair or replace decision
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Ink absorber replacement by Canon service
What they doThe Canon service centre carries out the repair Canon asks for on the ink absorber, then runs a test print.
They must show youthe test print after the repair and that 1712 no longer appears.
In writingthat the ink absorber was replaced, the date and the price.
Repair or replace decision
What they doBefore approving the repair, ask service for a written quote so you can compare it with the value of the printer.
They must show youthe quote with the work included.
In writingthe price, what is included and the warranty on the repair.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Continue with OK
- Who:
- you, no tools.
- How:
- press the printer's OK button, as Canon instructs, and finish the job in progress.
- Result that matters:
- the job continues after OK.
- If it continues:
- this is the advance warning; plan the repair.
- If the printer stops and shows a different code:
- follow that code, it may be the full absorber.
- Evidence to keep:
- photo of the code and the date it first appeared.
Evidence: Canon PIXMA TS3300 support code 1712
Ink level warnings
- Who:
- you.
- How:
- check the ink level indicators. Canon notes that with warnings or errors caused by remaining ink levels, the printer cannot print or scan.
- Result that matters:
- you know whether a stop is due to ink or to the absorber.
- If an ink warning is also shown:
- deal with the ink cartridge first.
- If ink is fine and only 1712 is shown:
- go on to booking service.
- Evidence to keep:
- screenshot or photo of ink levels.
Evidence: Canon PIXMA TS3300 support code 1712
Book the repair
- Who:
- you, by phone or online.
- How:
- contact a Canon service centre with the model, serial number and the code 1712.
- Result that matters:
- a repair or quote reference.
- If the printer is under warranty:
- ask how it is covered.
- If it is not:
- ask for the price before agreeing to the repair.
- Evidence to keep:
- case number and the quote.
Evidence: Canon PIXMA TS3300 support code 1712
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Canon
- Product type
- Inkjet printer
Known code variants
- Canon 1712
- Canon 1712 absorbedor de tinta casi lleno
- Canon 1712 ink absorber almost full
- Canon support code 1712
- código 1712 Canon
- PIXMA TS3300 1712
What it means
In the PIXMA TS3300 manual, Canon defines support code 1712 as the ink absorber being almost full. The absorber holds the ink that the printer discharges during cleaning and maintenance, and the printer keeps a count of how much it has received. This is an advance warning: pressing OK lets you continue, but Canon asks you to contact a service centre for repair. The code reflects that count, not a leak or a broken part, and the absorber is not a user replaceable item. Check your own series list to confirm the code means the same.
Warnings and stop conditions
- Mediumeditorial warning
Do not use unofficial tools to reset the absorber counter: the absorber still holds the waste ink and Canon's answer is a service repair.
Evidence: Canon PIXMA TS3300 support code 1712
Symptoms and causes
Probable causes · in order
- Absorber close to its limit from normal useCommon
This is Canon's definition. It fits a printer with long use or many cleanings, and it can be distinguished from an error because printing continues after OK.
Evidence: Canon PIXMA TS3300 support code 1712
- Many cleaning cycles in a short timePossible
Each cleaning discharges ink into the absorber. If you ran several deep cleanings recently, the warning may appear sooner than expected.
Evidence: Canon PIXMA TS3300 support code 1712
Virtual technician
Does 1712 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Canon PIXMA TS3300 support code 1712
Canon PIXMA Manuals · 2019 · official_doc
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