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2110

Canon PIXMA TS8300 code 2110: the print or copy settings do not match the cassette paper information

Verified with sources1 sourceReviewed Aug 23, 2026
Technician coming? See what they must show you
Inkjet multifunction printer
Dinkun ChenCC BY-SA 4.0Image source
Trace

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Medium

Quick answer

2110 means the print or copy settings do not match the cassette paper information. Match the exact TS8300-series model, stop the job and follow Canon's documented branch once.

Safety first

Safe checks you can perform

  • Preserve the exact failure branch
  • Make job and cassette settings agree

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Measured Canon service handoff for 2110

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Measured Canon service handoff for 2110

    What they doProvide the exact model, serial number, 2110 message, job stage and the result of “Make job and cassette settings agree”. Ask the technician to reproduce the branch “the print or copy settings do not match the cassette paper information” against the exact service information and record the failed observation or measurement before quoting a part.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Preserve the exact failure branch

    No special tools

    Photograph 2110, the full touch-screen message and the exact TS8300 model. Note the paper source, active job and whether the code appeared before movement, during feed or after printing. The code narrows the branch to “the print or copy settings do not match the cassette paper information”; it does not identify a replacement part.

    Evidence: Canon PIXMA TS8300 support code 2110

  2. Make job and cassette settings agree

    No special tools

    Select Next and compare requested size/type with cassette information. Choose to load the requested paper, correct the job settings and retry, or cancel. Printing on mismatched paper is possible but should be an explicit choice, not the default fix. If 2110 returns after this attempt, stop and use the official Canon reference below. Do not repeat the procedure.

    Evidence: Canon PIXMA TS8300 support code 2110

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Virtual technician

Does 2110 still appear after these checks?

This guided flow uses the exact code and your answers to choose a test, an expected result and the next branch.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Printers
Brand
Canon
Product type
Inkjet printer

Known code variants

  • Canon 2110
  • Canon TS8300 2110
  • code support PIXMA 2110
  • codice supporto PIXMA 2110
  • código asistencia PIXMA 2110
  • PIXMA support code 2110
  • PIXMA Supportcode 2110

What it means

Canon's official TS8300-series manual says support code 2110 means the print or copy settings do not match the cassette paper information. This applies to the documented TS8320, TS8340, TS8350/51/52, TS8360, TS8370 and TS8390/91/92 family, not every Canon printer.

Symptoms and causes

Probable causes · in order

  • What usually triggers this codeCommon

    The driver or copy job may request one size or media type while the cassette is registered with another.

    Evidence: Canon PIXMA TS8300 support code 2110

  • 2110 persists after the documented actionPossible

    If 2110 returns once the visible condition has been corrected, the safe external branch is exhausted. The recurrence proves only that the documented action did not resolve this branch; the display alone cannot select or confirm an internal component.

    Evidence: Canon PIXMA TS8300 support code 2110

Sources and technical references

  1. 1

    Canon PIXMA TS8300 support code 2110

    Canon PIXMA Manuals · 2019 · official_doc

Sources: Canon PIXMA TS8300 support code 2110reviewed 2026-08-23 · verified

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